ecost.com Consumer Complaints
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ecost.com Reviews
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Contact FTC
ecost.com Consumer Complaint
EVERYONE: File your complaints with The FEDERAL TRADE COMMISSION. More...
(Electronics) -
ECOST
ecost.com Consumer Complaint
After the sale you might as well forget service, there isn't any. I purchased a Leveno notebook, when it arrived the Product Code would not activate the unit. It was impossable for me, age 82, to get Ecost to issue an "RMA" to return the unit. I received... More...
(Electronics) -
E-Cost Retuns
ecost.com Consumer Complaint
You may get a bargain but - if you need to return it, forget it. They make it almost impossible and say anything to get you off the telephone. I have been trying to return a Linksys Router for 3 weeks or more and still they will not send me a return address. They wont give... More...
(Electronics) -
Avoid
ecost.com Consumer Complaint
Absolutely the worst. I purchased 3 items and requested 2nd day because we were going to be on vacation. Only 2 items came 2nd day, the 3rd was sent FedEx Ground. At the time of the order, if they had confirmed that the 3rd item was going to be shipped by FedEx Ground I would... More...
(Electronics) -
Bad Policies- Poor Store
ecost.com Consumer Complaint
It is obvious that Ecost.com is not looking to build on going relationships with their customers. After being ripped off once by Ecost I can only do my best to educate the public that this is not a store to do business with. I run a global manufacturing company and I always... More...
(Electronics) -
ecost.com customer service
ecost.com Consumer Complaint
Beware: I purchased a Viewsonic TV that was defective out of the box. They force you to deal with the manufacturer - hours on the phone, more shipping charges to return to Viewsonic, three week delay for repair and the saga goes on. eCost washed their hands of the... More...
(Electronics) -
Ecost Customer Service
ecost.com Consumer Complaint
Avoid this store at all cost! They will not return your money back if you wish you return an item you bought there! I recently bought a kodak Zi6 cam coder from them which arrived with visible scratches on it and when I called the same day I received it to find out how I... More...
(Electronics) -
Want to return order E8562927 - did not know it was refurbished - Buffalo 4TB TeraStation
ecost.com Consumer Complaint
I recently purchased a Buffalo 4 TB TeraStation NAS Multimedia Storage Server from ecost.com . The item was not listed on their website as refurbished when I made the purchase. When I received the product there was a letter from the manufacturer explaining that the product was... More...
(Electronics) -
Beware of eCost
ecost.com Consumer Complaint
eCost is a deceptive company. Purchased a refurbished LCD tv/DVD player (my first mistake) back in Oct 08. It arrive a week later - not bad. Opened it up, plugged it in - it was dead on arrival. Screen did nothing and there was no DVD mechanism in the space where it was... More...
(Electronics) -
Platinum
ecost.com Consumer Complaint
I purchased a Platinum membership with some misunderstanding on my part. I , however called within twenty minutes of my purchase to cancel . I had not even received a confirming Email. They refused stating that they "could not" refund. As usual there were... More...
(Electronics) -
Simple Mouse Big Problem
ecost.com Consumer Complaint
I ordered a small mouse from ecost. After 4 phone calls they still could not resolve the order. It never shipped and if I had not called aboput it they would have left it that way. VERY poor service. More...
(Electronics) -
Shipping Nightmare
ecost.com Consumer Complaint
Horrible, horrible, horrible!!! I ordered an internal hard drive for my computer. I paid the extra money to have it shipped 2 day mail. I needed the part by Tues. b/c my son does his high school online and couldn't fall behind which is why I paid for the 2 day... More...
(Electronics) -
AWFUL Company. AWFUL Experience.
ecost.com Consumer Complaint
Please, if you are considering buying anything at Ecost.com, PLEASE take the time to read this. Unfortunately, it looks as though hundreds and maybe thousands have had unbelievably unpleasant experiences with this company. I wish I had checked into them before wasting my... More...
(Electronics) -
ecost.com review
ecost.com Consumer Complaint
I placed an online order with ecost.com. I received a return e-mail from them with an order confirmation number and the following statements: "your purchase is complete" and "upon shipment of your item(s), you will receive an email....." I was led to... More...
(Electronics) -
Beware of eCost.com
ecost.com Consumer Complaint
I ordered and purchased Paint Shop Pro from e.Cost.com, and they sent me some cheap program called SNAGIT (not even close to Paint Shop Pro). I have traveled all the customer 'service' roads (phone, email, etc.). I filed a dispute with PayPal over them not sending... More...
(Electronics) -
ecost.com specials--Don't bother!
ecost.com Consumer Complaint
Don't bother on the ecost.com's Outrageous Specials! They advertised a $99 Nintendo Wii, to go on sale between 3-4pm PST. I stayed on the site for the entire hour, and I had two windows open: One with the bargains page where the sale would be posted, and One with... More...
(Electronics) -
ecost bait & switch
ecost.com Consumer Complaint
Under "outrageous deals" eCost is offering good discounts on products but they are always listed as "expired". I refresh my browser every 20 seconds and the offers change BUT they're always expired when they come up. They list a Nintendo Wii for $99... More...
(Electronics) -
Rebate Issue
ecost.com Consumer Complaint
I placed a order with ecost during a promotion period which mentioned i will be receving a $30 rebate if i place a order for $100 or more and make the payment using paypal. The advertisement on ecost mentinoed the rebate will get credited to my paypal account with in 6 to 8... More...
(Electronics)
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