direct tv Support Tickets

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direct tv Reviews

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direct tv

direct tv Support Ticket
contact-no monetary agreement for services rendered, switching rebate agreement, and frequent service outages. More...
(Entertainment, Movies, Events)
kyackle Read The Conversation
Poor service

direct tv Support Ticket
Did what I was insisting that they didn't need to do and then being charged for an early disconnect. Our family is being charged for a service that had already been set up. This service was coming out of the same pocket and the same billing address. We are still being... More...
(Entertainment, Movies, Events)
mclaughlin Read The Conversation
Inaccurate billing

direct tv Support Ticket
I have cancelled my account as of September. I have been a loyal customer for years but was threatened with collections action just the same and they claim that I never cancelled. I was hung up on by the agent who called me when I became irate by the threat. when I called this... More...
(Entertainment, Movies, Events)
chefgreg1 Read The Conversation
Direct tv DISGUSTED

direct tv Support Ticket
NEVER agaIN!!!!! More...
(Entertainment, Movies, Events)
kristine1 Read The Conversation
bad service

direct tv Support Ticket
did not buy anything to get my contract extended but they can't understand that all i get is put on hold forever More...
(Entertainment, Movies, Events)
prostreet Read The Conversation
misbilling

direct tv Support Ticket
I was billed in error for a boxing PPV event on 9/19...Mayweather/Marques-Live. I did NOT order this event and would like a credit of $49.95 More...
(Entertainment, Movies, Events)
nuts1968 Read The Conversation
bad direct tv

direct tv Support Ticket
taking money out of someones account that is not responsible for a bill. Just because you pay a bill for someone does not mean u want to take over the persons bill forever. RETURN MY MONEY YOU HAVE THE LETTER YOU WANTED FROM THE BANK!!!!!!!!!!!!!! More...
(Entertainment, Movies, Events)
klumpkins Read The Conversation
Directv customer reviews

direct tv Support Ticket
I was in a contract with DirectV for 18 months, I decided that I will go for a HD package and the customer support asked me to buy a receiver from them at discounted price. I paid $250 for 1 receiver. They shipped it and I still went on paying leased receiver fee of $5 every... More...
(Entertainment, Movies, Events)
deepakd Read The Conversation
liars and idots

direct tv Support Ticket
sorry sorry service they lie over and over.idots come to house that don,t know how fix anything at all.management just keeps stealing lieing from there customers.i think i would rather deal with bernie than direct tv.how come the goverment doesn,t do anything to them.i,m self... More...
(Entertainment, Movies, Events)
lliars Read The Conversation
Do you really WANT business?

direct tv Support Ticket
My wife ordered Direct TV with the NFL Sunday Package and 2 Year contract for my birthday. She set an install date and even noted on the notes that we already had a 4LNB dish on the house. The install day comes and noone shows up in a 4 hour window so I call them. I get a... More...
(Entertainment, Movies, Events)
sparqmark Read The Conversation
You're cheating me!!!

direct tv Support Ticket
I bought Premier Package on 8/31/09, which was supposed to include NFL Sunday Ticket. Today, Every Sunday Ticket channel says "Not Purchased". Fix it now! You owe me!! Your Customer Service is a joke! What does it take to talk to a "real" person!! I... More...
(Entertainment, Movies, Events)
HughHaren Read The Conversation
Bad equipment

direct tv Support Ticket
I had 2 tv's with direct tv. The first the receiver went & instead of paying for the shipping- I cancelled. Now I am down to one Tv & the cable does not work - I have to wait 4 days for a service call & pay the fee for the remainder of the contract.I should... More...
(Entertainment, Movies, Events)
tmaksou Read The Conversation
installation of dvr box

direct tv Support Ticket
Our phone line has been dead since the installer had to work with the phone box when adding something for the new dvr. No Direct Tv personnel will acknowledge it has anything to do with Direct tv. More...
(Entertainment, Movies, Events)
dian1243 Read The Conversation
Billing

direct tv Support Ticket
After a month and half of cancelled service with a final payment and e-mail confirmation I received a past due bill for pay for view(s) which they stated occured back in June of 2007. More...
(Entertainment, Movies, Events)
tbigdaddy Read The Conversation
careful

direct tv Support Ticket
Just like any other company, you sell service and whatever else it takes, promising customer support and a lot of other stuff, but when the time to deliver eventually comes, it's all promises. It might seem like you got away with it but beware because once people... More...
(Entertainment, Movies, Events)
radu Read The Conversation
stuck with substandard equipment for 2 year contract

direct tv Support Ticket
Dircte TV expects you to stay locked in with their 2 year contract even when their equipment don't work to basic standards and they expect you to keep on buying additional parts to have their DVR to see the remote control. About a month ago we switched from Dish Network... More...
(Entertainment, Movies, Events)
JasmineA Read The Conversation
fraudulant practices

direct tv Support Ticket
I was charge without knowledge on my checking account for receivers that were sent back to you company, now all Tony #U5748 at customer service cans say is SORRY? No, I will not accept sorry. I want my money replaced now not in 6 to 8 weeks. See this charge created a deficit... More...
(Entertainment, Movies, Events)
jyllye Read The Conversation
Complaint filed at AGs office and BBB

direct tv Support Ticket
read it for your self. I can be reached at 601-892-3031. I have filed a complaint at AG's office and the BBB. I will not be ripped off you provided no service and your scam to get us to get the money back from the bank is priceless. What a marketing techniue. You know... More...
(Entertainment, Movies, Events)
rebcrb18 Read The Conversation
awful customer service

direct tv Support Ticket
i was hing up on 3 times while trying to speak with someone at your call center regarding my bill. I would be embarrassed by my staff if i were you and i plan to cancel my acct asap! More...
(Entertainment, Movies, Events)
barowner32 Read The Conversation
Dissatisfied and ready to switch

direct tv Support Ticket
In these depressing times you would think that these companies would like to hold on to the customers they have acquired. I have been a loyal customer for over 6 years and unfortunately they prefer to lose me for $20. Imagine me staying a customer for another 6 years. Do the... More...
(Entertainment, Movies, Events)
Yvette1913 Read The Conversation