direct tv Consumer Complaints

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direct tv Reviews

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These Guys do not want your business!

direct tv Consumer Complaint
My wife ordered Direct TV with the NFL Sunday Package and 2 Year contract for my birthday. She set an install date and even noted on the notes that we already had a 4LNB dish on the house. The install day comes and noone shows up in a 4 hour window so I call them. I get a... More...
(Entertainment, Movies, Events)
sparqmark Add a Comment
line of sight

direct tv Consumer Complaint
I recently switched to Direct TV in April this year. The installation went fine and all 5 of my TV's were getting great reception. In July, my 2 high def boxes were having trouble locating signal (Code #771 searching....). I called for a service tech and was informed... More...
(Entertainment, Movies, Events)
marksueh Add a Comment
Do Not Order DirecTV

direct tv Consumer Complaint
Awful service - the slightest weather change can cause you loss of service. The satellite dish can be affected. If this happens you will be charged over $50 to have service restored. Weather Changes: You will be charged over $50 to guard against weather changes plus a... More...
(Entertainment, Movies, Events)
unhappywithDirectV Add a Comment
Directv misleading advertising

direct tv Consumer Complaint
This company does not fully explain that you will be charged $10 a month for HD programs plus you'll be paying $5 a month for every TV sat receiver without any option to buy the receiver. Its false and misleading advertising. More...
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DirectDisappoint Add a Comment
Good and Bad

direct tv Consumer Complaint
I signed up with Direct Tv 2 years ago at my old Apartment. I had ordered a DVR Box for the living room and a standard box for the bedroom. My bill for a long time was in the 46-55 dollar range. After a year I gradually saw my bill increase and tried to get my bill down to the... More...
(Entertainment, Movies, Events)
Jetman7060 Add a Comment
do not go through this company

direct tv Consumer Complaint
The customer service is ok but if you get satellite through this company and for some unfortunate reason (you move and the next apartment won't let you have satellite) direct tv will charge you for the disconnection. I don't mean a small price either. I won't go... More...
(Entertainment, Movies, Events)
babybell Add a Comment
No confidence in their own product

direct tv Consumer Complaint
We have been tv-free for half a year due to the terrible service, etc. of Charter Communications. We looked into Direct-TV, but if they feel they have to lock customers into contracts, they must have a poor product. When are companies going to provide what customers want, in... More...
(Entertainment, Movies, Events)
Susanna Add a Comment
They Lie.....

direct tv Consumer Complaint
Ordered Direct TV last week. I was told by sales girl that even though my local stations were not available that I would get affiliates for ABC, CBS, NBC, FOX, and CW absolutely free. "Just tell the installer. He'll set you up with stations out of NY or LA." She... More...
(Entertainment, Movies, Events)
Nate Add a Comment
Customer for10 years

direct tv Consumer Complaint
I was a customer of Direct TV for 10 plus years. When I moved to Port Charlotte I had my service changed there. But because I lived there only 10 months the company decided it was not enough to cover the installation charges. Be careful with this, they are charging me 351.00... More...
(Entertainment, Movies, Events)
jtrevimt Add a Comment
Rip Off

direct tv Consumer Complaint
I too was informed when I quit Direct TV that my account was clean and I would owe nothing.I had a shock when I got a final bill for $385.00 because they said I had quit the dvr contract to soon. I never heard anything about a contract! Believe me DON'T sign anything with... More...
(Entertainment, Movies, Events)
jarhead Add a Comment
slap in the face

direct tv Consumer Complaint
i had direct tv service for nearly 5 years without a late payment or issue. I enjoyed the service for the most part....that is until i cancelled my service. I called, cancelled and was told to pay my bill in full online. I did this and soon recieved a call from a... More...
(Entertainment, Movies, Events)
madken Add a Comment
scam

direct tv Consumer Complaint
i signed a contract in june 2008 for the 29.99 a month fee. my 1st bill reflected a much higher charge - i was told by customer service it would be corrected on my next bill. my next bill was still not corrected ....called customer service again and was told it would be... More...
(Entertainment, Movies, Events)
diana2matt Add a Comment
DIRECT TV IS HORRID! BEWARE! for...

direct tv Consumer Complaint
DIRECT TV IS HORRID! BEWARE! for the last several years I have had Comcast Cable Tv. Anytime there was a problem a service man arrived promptly and a quick free friendly fix occured. About 4 months ago my girlfriend and I moved in together and she decided to to with... More...
(Entertainment, Movies, Events)
Jarrod Add a Comment