Westinghouse Comments
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Westinghouse Comments
0 I bought a westinghouse lcm 22 inch monitor model lcm22w2 in on april 2, 2009 on june 10, 2009 it would not power up..called westinghouse digital repair, after a long wait got a BS answer regarding my unit, next day called back, faxed info requesting rma etc...then 2 days after this all started called 4 times on hold 10 minutes each then went to voice mail "this mail box is full" and disconnect. found blog on line about someone who worked for the original call center and westinghouse supposedly owes $250,000 new center set up may 21 and apparently we are all wall jobs...taking my monitor to local repair service to see if i can save it...DON'T BUY WESTINGHOUSE DIGITAL ANYTHING...product does not hold up and they do not honor their written warranty, they do not have local service centers in my entire state (KY) but they do in montana..sheep must be big westinghouse users.
0 I brought a 27in LCD TV and had to send it back twice for the same issue. The picture color contrast goes out and now its been over a month and when i call Westinghouse the only answer i keep getting is don't have ans answer on you set yet don't know what the hold up is and they won't let me speak to a supervisor or higer. This is product has issues and the company needs to address thes issues and answer these complaints A.S.A.P
0 I, too, jumped through hoops for Westinghouse customer service. I bought a similar product, a 19 in. monitor, that died within the warranty period. I received my RMA, gathered up the paperwork required, paid for shipping it back and received nothing. The monitor has been in Westinghouse posession for almost two months now and I can find out nothing.
I have never encountered any thing like what Westinghouse calls customer service in my long lifetime. They really do take it to another level.
Nothing will ever induce me to buy a westinghouse product ever again.
I have never encountered any thing like what Westinghouse calls customer service in my long lifetime. They really do take it to another level.
Nothing will ever induce me to buy a westinghouse product ever again.
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