Vonage Consumer Complaints

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First reviewed by:
Damon

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Vonage Reviews

unauthorized payments
Vonage Consumer Complaint
In 5/23 I asked to cancel service, that I was going with MagicJack. They said they would expend my cancel for 30 days FREE, to see if it worked out with MagicJack. They changed my account at the... More...
(Cable TV, Phone, Internet)
pianodoc Add a Comment
Terrible Service
Vonage Consumer Complaint
I got vonage right before christmas of 2007, i hardly use my house phone, however it seems everytime I do try to se it, it doesnt work, i call up and spend an hour on the phone with some excuse of... More...
(Cable TV, Phone, Internet)
mlc5077 Add a Comment
Terrible Customer Service & Policies on Cancellation
Vonage Consumer Complaint
I too have been a Vonage customer on/off for over 2 years. I signed up in 11/07, and now need to cancel my service as I have to drop my Internet. I went through 30 minutes of telling the rep.... More...
(Cable TV, Phone, Internet)
Angel7007 Add a Comment
Hell to cancel
Vonage Consumer Complaint
After being a satisfied customer for over 2 years I decided to cancel as I no longer was using the service. The first time I called to cancel, after spending over 30 minutes repeating my desire to... More...
(Cable TV, Phone, Internet)
JBTheOne Add a Comment
poor service
Vonage Consumer Complaint
I moved and had to cancel my service. It took 10 minutes to find the necessary information on Vonage.com. Then it took another 25 minutes of constantly repeating myself to the Indian woman, who... More...
(Cable TV, Phone, Internet)
cheesemonkey Add a Comment
You will want to kill yourself for using Vonage
Vonage Consumer Complaint
We got Vonage to try out Voip. What we got instead was a nightmare that haunted us for over a year. Vonage service didn't even work for us and when we tried to cancel their service we had to... More...
(Cable TV, Phone, Internet)
thefigg88 Add a Comment
Death, Taxes, and...
Vonage Consumer Complaint
Death, Taxes, and Vonage...........Avoid all of the above at all costs. I had vonage service for three years. Dropped calls, constant static, customer service is a train wreck.........but Im going... More...
(Cable TV, Phone, Internet)
MartinSigner Add a Comment
Vonage service was spotty with...
Vonage Consumer Complaint
Vonage service was spotty with frequent dropped calls and breaks in the calls while I had it, but when I tried to cancel it after switching to Verizon Fios, the phone representative assured me that... More...
(Cable TV, Phone, Internet)
kevin Add a Comment
From Margaret E. Crawford,...
Vonage Consumer Complaint
From Margaret E. Crawford, Belleville MI I have been without phone and internet (I have dial up) service for 8 days because Vonage "owns" my phone number. I did what I thought was a... More...
(Cable TV, Phone, Internet)
MargaretE.Crawford Add a Comment
I moved and had no option other...
Vonage Consumer Complaint
I moved and had no option other than to take another phone service. I tried.. to cancel my vonage account. WRONG! If you want to cancel your service.. forget about it. They keep you on hold for... More...
(Cable TV, Phone, Internet)
VickiJordan Add a Comment
Do not Buy Vonage. I applied for...
Vonage Consumer Complaint
Do not Buy Vonage. I applied for their free 1 month trial offer. The equipment never arrived. I then saw a chrge the next month for the rquipment and service. Though i have not received the... More...
(Cable TV, Phone, Internet)
preetha Add a Comment
Do not get Vonage! It went out...
Vonage Consumer Complaint
Do not get Vonage! It went out on us all the time and took our computers with it. Sometimes it took days to get it to reboot and this last time it has been 2 weeks. During these times we have no... More...
(Cable TV, Phone, Internet)
RitaSmith Add a Comment