Verizon Communications Inc. Reviews, Complaints and Compliments

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Verizon Communications Inc. Reviews By Product

Dsl (1)

Fios (1)

Phone, Internet, Tv (1)

Verizon Broadband Dsl For Business (1)

Verizon Fios (1)

Wireless And Internet (1)

Verizon Communications Inc. Reviews

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Quality of Service
Verizon Communications Inc. Consumer Complaint
For shareholders of this company, I would be concerned about the lack of customer service, commitment to provide a quality product, knowledge of support desk personnel, and follow-through to ensure problems are resolved. Although the stock posted impressive 3rd quarter earnings, the lack of being... More...
(Cable TV, Phone, Internet)
jthayer179 Add a Comment
No Phone
Verizon Communications Inc. Support Ticket
On October 15, 2008 I asked that my service be transferred to a new address on November 24, 2008. On October 16, 2008 all service was disconnected. After 4 days Verizon TV and Internet (Fios) were restored at the old address. I still have no home phone and have been informed I will not have... More...
(Cable TV, Phone, Internet)
jthayer179 Read The Conversation
Customer Service
Verizon Communications Inc. Consumer Complaint
I recently had to call Verizon for several different reasons and I found out that the customer service(or lack of)is horrible. This company has taken automation toooo far. What ever happen to getting to a live person without going around and around in circles. The automated service is not user... More...
(Cable TV, Phone, Internet)
Bran Add a Comment
RUN AWAY HORRIBLE CUSTOMER SERVICE
Verizon Communications Inc. Consumer Complaint
Under NO circumstances would I recommend Verizon for anything, especially Business DSL service. Never in my life have I had to endure the kind of 'support' as given by this company in regards to business accounts. I ordered a Business DSL line for my shop. It wouldn't work. I... More...
(Cable TV, Phone, Internet)
klem57 Add a Comment
Verizon DSL The Worst
Verizon Communications Inc. Consumer Complaint
I had it for two months with no problem but then it dropped every few days. I contacted Verizon many times and after 10 days out of the month with no DSL they still wanted to bill me full price. Escalated my claim and got out of the contract with no penalty but they acted like it was a favor to... More...
(Cable TV, Phone, Internet)
dannilynn21 Add a Comment
Verizon is worse than terrible
Verizon Communications Inc. Consumer Complaint
Back in August I moved and canceled my Verizon internet/phone. I was told that I had 30 days to return my router and that a prepaid envelope would be sent to me. Two weeks later, I got the prepaid envelope and sent my router back a few days later. I received a bill a few weeks later for... More...
(Cable TV, Phone, Internet)
adickison Add a Comment
poor customer service
Verizon Communications Inc. Consumer Complaint
Verizon began billing me for someone else's tv service back in the fall of 2007. The tv service wasn't even available to me, but my phone and internet bill began having tv charges. This has gone months and Verizon cannot fix it. I continue to be charged for someone else's account,... More...
(Cable TV, Phone, Internet)
sjseltzer Add a Comment
They get you every time
Verizon Communications Inc. Consumer Complaint
I had Verizon service for years and when I changed service providers (3/08)they stated that I owed them 274.91 from 2005. I called and tried to resolve this issue as if I owed it why am I just now hearing about it after they turned me over to collections. They had been my service provider the... More...
(Cable TV, Phone, Internet)
valerieumberger Add a Comment
verizon
Verizon Communications Inc. Consumer Complaint
We Purchased a one year 700 min family plan and provided our own phones. Within one week we decided to add a third phone "wich we also provided" for our college daughter and changed the plan to 1400 minutes, we where told the only charge would be $9.95 for the extra phone and the 1400... More...
(Cable TV, Phone, Internet)
gdougharty Add a Comment
For my home phone right now I...
Verizon Communications Inc. Consumer Review
For my home phone right now I just have Verizon basic service. When we moved in to our house last May our only option for internet was dial up and our only option for cable was Direct TV. Since we are only home on the weekends we decided to not get Direct TV and live without the TV for the day... More...
(Cable TV, Phone, Internet)
RachelLeeWasniewsk Add a Comment
verizon is the worst phone and...
Verizon Communications Inc. Consumer Complaint
verizon is the worst phone and internet company there is I said goodbye to sir charge and it is the best thing i ever did. The service is horrible my internet kept going out Iwould call them and get the run around. I would get passed on from operator to operator explaining my problem and they... More...
(Cable TV, Phone, Internet)
salfiumefreddo Add a Comment
Verizon Had an Add on Tv...
Verizon Communications Inc. Consumer Complaint
Verizon Had an Add on Tv offering a Free 19 Inch Tv If you "Bundle" your Home TV,Phone,Internet and sign Two Year contract. GReat! No Problem, and I Get a 19 Inch LCD TV. No Hidden Small writing anywhere about FREE TV . NOTHING! So I call, to order. I am Told That Yes Its Available in... More...
(Cable TV, Phone, Internet)
Cindy Add a Comment
This review is about Verizon...
Verizon Communications Inc. Consumer Complaint
This review is about Verizon home. I currently have verizon for home line and I wanted everybody to know the trouble I have had with them.Thier customer service is horrible and they put different people on the phone to act as managers who make up stories , and outright scam people out of money.... More...
(Cable TV, Phone, Internet)
Tony Add a Comment
I get my phone and Internet from...
Verizon Communications Inc. Consumer Review
I get my phone and Internet from Verizon. I'm no fan of big conglomerates, but when my Internet went out this morning I realized..."this never happens". It NEVER happens - except this one time this morning - and I take that for granted. Which is precisely as it should be. And, in... More...
(Cable TV, Phone, Internet)
LauraDawson Add a Comment
please dont fall in to the same...
Verizon Communications Inc. Consumer Complaint
please dont fall in to the same trap as i did from verizon cell phone about 2 years ago i got a 2 year contract for 129.00 monthly never was my bill under 250.00 all ways something then thay addvertise add a phone for 10.00 so i go and add the phone in a verizon phone center thay ask me if i... More...
(Cable TV, Phone, Internet)
Mark Add a Comment
Used to be if I had a problem...
Verizon Communications Inc. Customer Review
Used to be if I had a problem with my Verizon phone, I would dread going to the St. George Verizon store. But now I love it. Nathan Anderson is the best customer service minded employee ever. I never have an issue when there is a warranty problem with any of my 5 Verizon phones. The service is... More...
(Cable TV, Phone, Internet)
CandyceMorgan Add a Comment
I wonder if Verizon can hear me...
Verizon Communications Inc. Consumer Complaint
I wonder if Verizon can hear me now....I had an apartment in Pottstown last year, bought and moved to Reading PA this year. I cancelled my pottstown verizon phone number, the same day I requested a new number for reading. Funny, not only did they give me a new number, keep the old number, but... More...
(Cable TV, Phone, Internet)
Betzy Add a Comment
My mother died I called to...
Verizon Communications Inc. Consumer Complaint
My mother died I called to cancel her service and pay any amount still owed. Verizon cancelled her last bill and charged nothing for the last month and would disconect service with no charge since she DIED. ok now i sent a death certificate as needed and when i turned her phone back in the store... More...
(Cable TV, Phone, Internet)
KATRINASTEWART Add a Comment
After repeated phone...
Verizon Communications Inc. Consumer Complaint
After repeated phone conversations and promises from Verizon to call back (which never happened),when problem was resolved.I had to threaten that I will take the account elsewhere, if problem was not resolved, they finally worked on the problem and resolved it. More...
(Cable TV, Phone, Internet)
HarvyFingerhood Add a Comment
I have had several different...
Verizon Communications Inc. Consumer Review
I have had several different companies when it came to cable, home phone and cell phone. It wasn't until I finally got Internet that I realized that Verzion was very helpful and easy to work with. Not only did I get my internet, they set me up with Direct Tv, and a family freedom package... More...
(Cable TV, Phone, Internet)
Jen Add a Comment
Sample Review Style: verizon...
Verizon Communications Inc. Consumer Complaint
Sample Review Style: verizon store verizon service does not honor commitments- middlehope,newyork -This specific verizon stated above does not follow threw with the following statements,the do not pay bills for services redered and or does not honor contracts which they have sighned and... More...
(Cable TV, Phone, Internet)
kevin Add a Comment
ever since my phone has been...
Verizon Communications Inc. Consumer Complaint
ever since my phone has been turned it has bee n crossed with someone elses and they have only came out once and still like that and now they are avoiding and my bill was high they are charging me for this pther persons calls they were suppose to come out sat may 19 at 2 ;30 p.m. and never... More...
(Cable TV, Phone, Internet)
lesliehunt Add a Comment
Verizon Communications Inc. Customer Feedback
More...
(Cable TV, Phone, Internet)
Matty Add a Comment
my experience with Verizon was...
Verizon Communications Inc. Consumer Complaint
my experience with Verizon was frustrating amd expensive. There business model of promoting their new Fios service has promted them to hire inexperienced subcontractors that are poorly trained. after 3 months of inadequate service I cancelled my contract. Fios is only guaranteed for 10 feet from... More...
(Cable TV, Phone, Internet)
Judith Add a Comment
Customer service at its poorest,...
Verizon Communications Inc. Consumer Complaint
Customer service at its poorest, paid for a phone line for 6 months that had no dial tone. Called them to say that we had no dial tone for them to come out and fix it. When they showed up they dialed the phone number they were coming to fix and, obviously, got no answer so they LEFT! the records... More...
(Cable TV, Phone, Internet)
Jen Add a Comment