Verizon Communications Inc. Reviews, Complaints and Compliments
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Verizon Communications Inc. Reviews By Product
Verizon Communications Inc. Reviews
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POOR SERVICE
Verizon Communications Inc. Consumer Complaint
My phone service (301-803-7036)with Verizon suddenly ceased without reason this past Saturday 7 March 2009. My bills are paid.
I had a friend call Verizon to tell them. Verizon called me back on my cell phone (also with Verizon). The agent for Verizon, a Ms Jones... More...
(Cable TV, Phone, Internet)
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False advertising
Verizon Communications Inc. Consumer Complaint
In April 08, I changed phone service to Verizon, as a package deal with Direct TV. Direct TV service did not work, and I'm in the process of ending that contract. But in the Meantime My contract for Verizon phone service was with Unlimited Long Distance calls.
I was... More...
(Cable TV, Phone, Internet)
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Aircard Month to Month
Verizon Communications Inc. Consumer Complaint
I have used Verizon aircard for several years. Recently Verizon has added the ability to go month to month which would be nice for those of us who only need the card for a few months of the year.
I tried to convert the remaining 11 months of my 2 year contract to month to... More...
(Cable TV, Phone, Internet)
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Call back our office hours are 9 to 5
Verizon Communications Inc. Consumer Complaint
How about me? i go to work and dont sit at a desk with a phone. Other companys have 24-7 service.
this is the worst when a utility company puts a charge on your bill and you cant get through to customer service. More...
(Cable TV, Phone, Internet)
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Quality of Service
Verizon Communications Inc. Consumer Complaint
For shareholders of this company, I would be concerned about the lack of customer service, commitment to provide a quality product, knowledge of support desk personnel, and follow-through to ensure problems are resolved. Although the stock posted impressive 3rd quarter... More...
(Cable TV, Phone, Internet)
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No Phone
Verizon Communications Inc. Support Ticket
On October 15, 2008 I asked that my service be transferred to a new address on November 24, 2008. On October 16, 2008 all service was disconnected. After 4 days Verizon TV and Internet (Fios) were restored at the old address. I still have no home phone and have been informed... More...
(Cable TV, Phone, Internet)
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Customer Service
Verizon Communications Inc. Consumer Complaint
I recently had to call Verizon for several different reasons and I found out that the customer service(or lack of)is horrible. This company has taken automation toooo far. What ever happen to getting to a live person without going around and around in circles. The automated... More...
(Cable TV, Phone, Internet)
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RUN AWAY HORRIBLE CUSTOMER SERVICE
Verizon Communications Inc. Consumer Complaint
Under NO circumstances would I recommend Verizon for anything, especially Business DSL service.
Never in my life have I had to endure the kind of 'support' as given by this company in regards to business accounts.
I ordered a Business DSL line for my shop.
It... More...
(Cable TV, Phone, Internet)
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Verizon DSL The Worst
Verizon Communications Inc. Consumer Complaint
I had it for two months with no problem but then it dropped every few days. I contacted Verizon many times and after 10 days out of the month with no DSL they still wanted to bill me full price. Escalated my claim and got out of the contract with no penalty but they acted... More...
(Cable TV, Phone, Internet)
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Verizon is worse than terrible
Verizon Communications Inc. Consumer Complaint
Back in August I moved and canceled my Verizon internet/phone. I was told that I had 30 days to return my router and that a prepaid envelope would be sent to me. Two weeks later, I got the prepaid envelope and sent my router back a few days later.
I received a bill a few... More...
(Cable TV, Phone, Internet)
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poor customer service
Verizon Communications Inc. Consumer Complaint
Verizon began billing me for someone else's tv service back in the fall of 2007. The tv service wasn't even available to me, but my phone and internet bill began having tv charges. This has gone months and Verizon cannot fix it. I continue to be charged for someone... More...
(Cable TV, Phone, Internet)
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They get you every time
Verizon Communications Inc. Consumer Complaint
I had Verizon service for years and when I changed service providers (3/08)they stated that I owed them 274.91 from 2005. I called and tried to resolve this issue as if I owed it why am I just now hearing about it after they turned me over to collections. They had been my... More...
(Cable TV, Phone, Internet)
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verizon
Verizon Communications Inc. Consumer Complaint
We Purchased a one year 700 min family plan and provided our own phones. Within one week we decided to add a third phone "wich we also provided" for our college daughter and changed the plan to 1400 minutes, we where told the only charge would be $9.95 for the extra... More...
(Cable TV, Phone, Internet)
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For my home phone right now I...
Verizon Communications Inc. Consumer Review
For my home phone right now I just have Verizon basic service. When we moved in to our house last May our only option for internet was dial up and our only option for cable was Direct TV. Since we are only home on the weekends we decided to not get Direct TV and live without... More...
(Cable TV, Phone, Internet)
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verizon is the worst phone and...
Verizon Communications Inc. Consumer Complaint
verizon is the worst phone and internet company there is I said goodbye to sir charge and it is the best thing i ever did. The service is horrible my internet kept going out Iwould call them and get the run around. I would get passed on from operator to operator explaining my... More...
(Cable TV, Phone, Internet)
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Verizon Had an Add on Tv...
Verizon Communications Inc. Consumer Complaint
Verizon Had an Add on Tv offering a Free 19 Inch Tv If you "Bundle" your Home TV,Phone,Internet and sign Two Year contract. GReat! No Problem, and I Get a 19 Inch LCD TV. No Hidden Small writing anywhere about FREE TV . NOTHING! So I call, to order. I am Told That... More...
(Cable TV, Phone, Internet)
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This review is about Verizon...
Verizon Communications Inc. Consumer Complaint
This review is about Verizon home. I currently have verizon for home line and I wanted everybody to know the trouble I have had with them.Thier customer service is horrible and they put different people on the phone to act as managers who make up stories , and outright scam... More...
(Cable TV, Phone, Internet)
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I get my phone and Internet from...
Verizon Communications Inc. Consumer Review
I get my phone and Internet from Verizon. I'm no fan of big conglomerates, but when my Internet went out this morning I realized..."this never happens". It NEVER happens - except this one time this morning - and I take that for granted. Which is precisely as it... More...
(Cable TV, Phone, Internet)
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please dont fall in to the same...
Verizon Communications Inc. Consumer Complaint
please dont fall in to the same trap as i did from verizon cell phone about 2 years ago i got a 2 year contract for 129.00 monthly never was my bill under 250.00 all ways something then thay addvertise add a phone for 10.00 so i go and add the phone in a verizon phone center... More...
(Cable TV, Phone, Internet)
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Used to be if I had a problem...
Verizon Communications Inc. Customer Review
Used to be if I had a problem with my Verizon phone, I would dread going to the St. George Verizon store. But now I love it. Nathan Anderson is the best customer service minded employee ever. I never have an issue when there is a warranty problem with any of my 5 Verizon... More...
(Cable TV, Phone, Internet)
Verizon Communications Inc. Comments
Verizon Communications Inc. hasn't received any comments yet.