United Parcel Service, Inc. UPS Consumer Complaints
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United Parcel Service, Inc. UPS Reviews
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insurance claim
United Parcel Service, Inc. UPS Consumer Complaint
I was prepared to convince UPS of the legitimacy of my recently denied claim until I read ,on this review board , some others similar experiences and then I realized forget it..they are not going to pay.They don't have to , there is no one policing UPS.The bigger question is why is this... More...
(Featured Editor Reviews)
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Drug Test
United Parcel Service, Inc. UPS Consumer Complaint
I understand that there is a lot of hard work and the job can be stressful but marijuana is not the solution. The driver in my area has smelled like marijuana occasionally and wears a gold tooth. Where do you get your drivers and do you drug test often. More...
(Featured Editor Reviews)
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Unusually Poor Service
United Parcel Service, Inc. UPS Consumer Complaint
I had a parcel shipped from Portland Oregon on Sept 16th 2008 They totally screwed the address, and as of today Oct 14th 2008 I have not received the package.
UPS farms out there local deliveries to another company. They do not communicate with each other. I cannot get answers from either... More...
(Featured Editor Reviews)
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SLOW delivery ALWAYS
United Parcel Service, Inc. UPS Consumer Complaint
I've never gotten anything on time, it's always slow and PAST the ON-TIME delivery date. My shipments are also rescheduled for no apparent reason, even though I dropped it off during the weekend, saying it would get there by standard shipping of 5 days on Friday, but they decide to... More...
(Featured Editor Reviews)
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HUGE COMPLAINT, THEY OWE ME!
United Parcel Service, Inc. UPS Consumer Complaint
My mother passed away in 2006. I received estimates from 3 shipping companies to send her cherished antiques from New Rochelle, NY to my sister and myself in Oakland, CA. Upon using the copy machine at the above store in 2006 I was told that the store could pack and ship all our belongings and... More...
(Featured Editor Reviews)
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UPS - IS ANYONE HOME?
United Parcel Service, Inc. UPS Consumer Complaint
I spent $42 "next day air saver" to ship my mother's medications to her while she was at the Mayo Clinic in Minnesota. She left them at home.
She just returned home without them, three days after I sent them. When I look up the tracking number on-line I see that the package is... More...
(Featured Editor Reviews)
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Poor Service
United Parcel Service, Inc. UPS Consumer Complaint
I requested a letter by overnighted (assumed FedEx was shipper!) The charge was $33.00 for next day 10:00 am guaranteed delivery. I waited until afternoon...apparently my apartment number was missing. I live in a 4 plex! Driver could have easily established which unit (my phone number is... More...
(Featured Editor Reviews)
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Cowardly Driver
United Parcel Service, Inc. UPS Consumer Complaint
IOur UPS driver will ONLY leave notices on the fence. We have to guess what time of day he will be delivering packages and be at the gate.
He claims that because he was bitten by someone else's dog a long time ago, he is afraid to knock on our door.
He says is afraid we will... More...
(Featured Editor Reviews)
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UPS customer service,hHorrible is an understatement
United Parcel Service, Inc. UPS Consumer Complaint
I had a delivery that was lost (a laptop computer that I ordered from MacMall, who is also to blame in this mess) on August 14th, now 11 days ago. I've tried everything in the world to try to track my package, or get proper compensation, and it has literally been a comedy of errors and... More...
(Featured Editor Reviews)
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double charged
United Parcel Service, Inc. UPS Consumer Complaint
store #1222 450 shrewsbury plaza n.j. 08750. I shipped three bags to n.j.for 240.00 dollars. I had them shipped back from store #1222 at a cost 492.56.I called srore owner and complained about the price,he said he would check into it and call me back,never heard from him again.I called UPS main... More...
(Featured Editor Reviews)
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UPS lack of delivery
United Parcel Service, Inc. UPS Consumer Complaint
I ordered some things from a nursery... 3 trees... I get delivery here all the time by UPS and often they screw it up. This time, the idiot couldnt find my address. No calls for directions from him or anything! I called the office 3 TIMES and gave directions.. Still a no show. Last call to them... More...
(Featured Editor Reviews)
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ups service
United Parcel Service, Inc. UPS Consumer Complaint
Absolutely agree!
BAD SERVICE, CUSTOMER SERVICE IS SUCK!! I GOT THE PACKAGE IN OTTAWA, CANADA. I WAS HOME BUT THEY SAID THEY COULDN'T CONTACT ME. IT'S FINE BUT WHEN I CALL CUSTOMER SERVICE..SHE WAS RUDE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I WILL NEVER USE THEIR... More...
(Featured Editor Reviews)
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Out and Out Lies
United Parcel Service, Inc. UPS Consumer Complaint
I have waited for two days for a shipment that should have and was scheduled by a tracking number. The first day Monday the 30th of June they said it was rescheduled due to weather issues. Funny there wasnt anything in the weather report in Southern CA about a weather problem in Vernon CA. That... More...
(Featured Editor Reviews)
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UPS delivery attempts
United Parcel Service, Inc. UPS Consumer Complaint
UPS has lied about two delivery attempts they never made, and then sent the item back to the sender AFTER I have called customer service to ask why a second attempt was never made, and specifically requested for delivery the next day! More...
(Featured Editor Reviews)
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UPS Scales are Off!
United Parcel Service, Inc. UPS Consumer Complaint
I cannot get a response from UPS as to why a shipment from Brooklyn, NY weighing in at 6 lbs. weighed 15 lbs. when I returned the same package and contents to Brooklyn, NY from Denver, CO. Someone have her fingers on the scale in Denver? More...
(Featured Editor Reviews)
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Shipment returned in crushed box
United Parcel Service, Inc. UPS Consumer Complaint
I recently sold an item on an on-line auction and pre-paid the UPS shipping label. It was supposed to be a 3-day delivery, but after two weeks I was notified that the package had never arrivbed. Upon checking the tracking number, I found that the package had never left the UPS Store that I had... More...
(Featured Editor Reviews)
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UPS has turned me to a collection agency, wanting to be paid for a package that never left the city
United Parcel Service, Inc. UPS Consumer Complaint
I shipped a package to Mexico from Berkeley. Yet, I was told they couldn’t take it, because I was missing customs forms. I got it back and it sits in the garage. But now, I find that UPS has turned me to a collection agency, wanting to be paid for a package that never left the city --... More...
(Featured Editor Reviews)