Stub Hub Consumer Complaints
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Stub Hub Reviews
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Concert tickets
Stub Hub Consumer Complaint
I paid $500 for 2 Metallica tickets and as of 1 week before the show, do not have them. I was told they were being FedExed by the seller on 11/2 and 5 days later, nothing. I then got a response from Stub hub claiming the seller hadn't gotten them from the Box office, what... More...
(Entertainment, Movies, Events) -
a complete nightmare
Stub Hub Consumer Complaint
We purchased tickets from stub hub for a sold out show about paid nearly 4x the face value. When we got to the venue, the tickets were "already scanned", meaning the tickets were fake and we couldn't get into the sold out show. So much for the... More...
(Entertainment, Movies, Events) -
Rip Off
Stub Hub Consumer Complaint
What do you call an e-mail that instructs you to copy the contents, labeling the content a ticket. I would call that an e-ticket. Stub Hub guarantees an automatic refund within 30 days for e-tickets. Yet Stubhub refuses to refund my money stating they request return of the... More...
(Entertainment, Movies, Events) -
IF THEY ERR YOU PAY
Stub Hub Consumer Complaint
I tired to purchase tickets, but their ecommerce app told me my transaction did not go through. I tried again later and it did. I found out much later that both had gone through and I was stuck with extra tickets I did not want. StubHub's stance was all sales are final... More...
(Entertainment, Movies, Events) -
BEWARE!!!!
Stub Hub Consumer Complaint
This company gets you for your money. I bought two football tickets and I never received them in the mail. I called the same day the tickets was suppose to be delivered explained my situation about I never recieved my tickets at my house, mind you I was waiting for the fedex... More...
(Entertainment, Movies, Events) -
Do not use Stubhub
Stub Hub Consumer Complaint
4 tickets purchased for Wicked tickets for daughters birthday 2 months in advance with hotel reservations out of town trip. Contacted Stubhub multiple times regarding delay in receiving tickets. Day before the event still didn't have tickets and I was told worse case... More...
(Entertainment, Movies, Events) -
Beware - Rip Off Site
Stub Hub Consumer Complaint
Paid $286.00 for $50 ticket and when I received them they had "OBSTRUCTED VIEW" across them. Stubhub policy states the seller must disclose this information in "Comments" section, and the seller did not. I was told I would recieve a refund once the... More...
(Entertainment, Movies, Events) -
Buyer & Seller Beware!
Stub Hub Consumer Complaint
Bought 4 seats to a Yankees game for New York vacation in June 09. Game was cancelled because of rain so we now had to become Stubhub "sellers", as we live in California. It was rescheduled for September 7th. When we went to relist them, we did so, not knowing there... More...
(Entertainment, Movies, Events) -
DON'T USE STUB HUB!
Stub Hub Consumer Complaint
I live in Canada and just purchased a pair of tickets for a Leafs game off of StubHub.com. I needed the tickets for a gift in a few days and opted to pay over $30 for overnight shipping so I would be guaranteed to get my tickets well before I needed them. I just received an... More...
(Entertainment, Movies, Events) -
Ripped off for u2 postponed show!
Stub Hub Consumer Complaint
U2 recently pushed back their show at Madison Sq. 2 days...i'm flying from Canada and can't make it. Stub hub will not issue a refund however, u2 themselves through ticket master are!!! But because I bought through stub hub i'm screwed and can't get a... More...
(Entertainment, Movies, Events) -
BUYER BEWARE
Stub Hub Consumer Complaint
I got online at Stubhub to buy tickets to a Frankie Valli concert. I paid over $100 for 2 $10 tickets. Talk about a rip off. I never say anywhere on their web page teh face value of the tickets I was purchasing. I'll NEVER go back to Stubhub again!!! More...
(Entertainment, Movies, Events) -
BAIT AND SWITCH
Stub Hub Consumer Complaint
This company took my 2 $792.00 that I paid for VIP NichleBack tickets and subsituted them with "row" tickets. Bait and switch, no refund. Buyer beware? I have talked to stubhub manegement and filed a complaint with paypal. NOTHING has been resolved. I have proof... More...
(Entertainment, Movies, Events) -
Stub Hub no control for the buyer
Stub Hub Consumer Complaint
i purchased two tickets for a yankee game at the new stadium. unfortunately, i could not use that date. i wanted to sell those tickets since it was a week in advance of the game. i could not get stubhub to release those tickets until 3 hours before the game. i flew into nyc... More...
(Entertainment, Movies, Events) -
LETS DO SOMETHING ABOUT IT
Stub Hub Consumer Complaint
I had a run-in with stubhub as well and they have sent me many emails that I can use against them in a class action suit if anyone would like to sue the crap out of these people, let me know, I am seeking a lawyer now and I believe that if we can get enough people together we... More...
(Entertainment, Movies, Events) -
just terrible
Stub Hub Consumer Complaint
I purchased tickets on May 19 and my credit card was charged immediately. I got an email advising me to call StubHub on July 10th.. I called and they told me the seller pulled the tickets. This was 2 weeks before the concert. I found tickets, but they were $84.00 more.... More...
(Entertainment, Movies, Events) -
NEVER again
Stub Hub Consumer Complaint
Horrible experience, would recommend to absolutely no one. The commission is high for sellers, driving the price too high for anyone to consider this a viable option for purchasing. The buyer customer service is ridiculous. They refuse to cancel orders under an circumstances.... More...
(Entertainment, Movies, Events) -
Stubhub.com
Stub Hub Consumer Complaint
I bought tickets for an Aerosmith concert that was indefinitely postponed and cannot get my money back. Stubhub argues that it has not technically been cancelled yet. This is ridiculous because I cannot drive the 200+ miles back to Cincinnati if they do decide to reschedule.... More...
(Entertainment, Movies, Events) -
StubHub customer service
Stub Hub Consumer Complaint
I ordered four tickets to a hockey game of which two of the tickets were directly behind the players bench, six inches from the glass, with the view completely obstructed by a row of about 50 hockey sticks standing up. We had to get up, leave the other two people in our... More...
(Entertainment, Movies, Events) -
Stubhub Ripoff
Stub Hub Consumer Complaint
I should've checked out the reviews before trying to get tickets at StubHub.com! I purchased 2 tickets the night before an afternoon baseball game. I received the sale "confirmation" in my Yahoo email immediately after the purchase, and it noted that the tickets... More...
(Entertainment, Movies, Events) -
Selling tickets
Stub Hub Consumer Complaint
Bought six original hard tickets from a season ticket holder Cubs vs Twins, for June 14th game, family goes to Wrigley Field to be told that the tickets were no good because they were also sold to Stub Hub. Stub Hub response was that they just need the bar code to reissue the... More...
(Entertainment, Movies, Events)
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