Stub Hub Reviews, Complaints and Compliments
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Stub Hub Reviews By Product
Stub Hub Reviews
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Concert tickets
Stub Hub Consumer Complaint
I paid $500 for 2 Metallica tickets and as of 1 week before the show, do not have them. I was told they were being FedExed by the seller on 11/2 and 5 days later, nothing. I then got a response from Stub hub claiming the seller hadn't gotten them from the Box office, what... More...
(Entertainment, Movies, Events) -
Stub Hub purchase
Stub Hub Support Ticket
I purchased a ticket to a Notre Dame football game to be held on Nov 7 .... I bought the ticket off Stub witha future shipping date ..... as a major seller, I understand this process ..... I am leaving from New York for the game the morning of Nov 4 with 3 tickets ... we... More...
(Entertainment, Movies, Events) -
we need someone to contact us
Stub Hub Support Ticket
we purchased tickets on stubhub and they didnt work at the venue. we faxed information and even have the general manager of the highline ballroom in nyc willing to speak to you about our experience. no one has called us back and we need a refund. More...
(Entertainment, Movies, Events) -
a complete nightmare
Stub Hub Consumer Complaint
We purchased tickets from stub hub for a sold out show about paid nearly 4x the face value. When we got to the venue, the tickets were "already scanned", meaning the tickets were fake and we couldn't get into the sold out show. So much for the... More...
(Entertainment, Movies, Events) -
Rip Off
Stub Hub Consumer Complaint
What do you call an e-mail that instructs you to copy the contents, labeling the content a ticket. I would call that an e-ticket. Stub Hub guarantees an automatic refund within 30 days for e-tickets. Yet Stubhub refuses to refund my money stating they request return of the... More...
(Entertainment, Movies, Events) -
IF THEY ERR YOU PAY
Stub Hub Consumer Complaint
I tired to purchase tickets, but their ecommerce app told me my transaction did not go through. I tried again later and it did. I found out much later that both had gone through and I was stuck with extra tickets I did not want. StubHub's stance was all sales are final... More...
(Entertainment, Movies, Events) -
Stub Hub Great Experience
Stub Hub Consumer Review
I read all those terrible reviews, so I had to share my positive one. I purchased Regina Spektor tickets for my daughter on September 15 2009, for a concert on Sept 16 2009. Everything happened exactly how they said it would. I got the confirmation email, then got the... More...
(Entertainment, Movies, Events) -
BEWARE!!!!
Stub Hub Consumer Complaint
This company gets you for your money. I bought two football tickets and I never received them in the mail. I called the same day the tickets was suppose to be delivered explained my situation about I never recieved my tickets at my house, mind you I was waiting for the fedex... More...
(Entertainment, Movies, Events) -
Do not use Stubhub
Stub Hub Consumer Complaint
4 tickets purchased for Wicked tickets for daughters birthday 2 months in advance with hotel reservations out of town trip. Contacted Stubhub multiple times regarding delay in receiving tickets. Day before the event still didn't have tickets and I was told worse case... More...
(Entertainment, Movies, Events) -
Beware - Rip Off Site
Stub Hub Consumer Complaint
Paid $286.00 for $50 ticket and when I received them they had "OBSTRUCTED VIEW" across them. Stubhub policy states the seller must disclose this information in "Comments" section, and the seller did not. I was told I would recieve a refund once the... More...
(Entertainment, Movies, Events) -
AWESOME EXPERIENCE!
Stub Hub Consumer Review
I had an awesome experience with Stub Hub, it's a shame how most people only take the time to write bad reviews... I purchased 2, front row, tickets to the Britney Spears concert for my girlfriend's birthday. I was slighty concerned about receiving the tickets on... More...
(Entertainment, Movies, Events) -
Buyer & Seller Beware!
Stub Hub Consumer Complaint
Bought 4 seats to a Yankees game for New York vacation in June 09. Game was cancelled because of rain so we now had to become Stubhub "sellers", as we live in California. It was rescheduled for September 7th. When we went to relist them, we did so, not knowing there... More...
(Entertainment, Movies, Events) -
DON'T USE STUB HUB!
Stub Hub Consumer Complaint
I live in Canada and just purchased a pair of tickets for a Leafs game off of StubHub.com. I needed the tickets for a gift in a few days and opted to pay over $30 for overnight shipping so I would be guaranteed to get my tickets well before I needed them. I just received an... More...
(Entertainment, Movies, Events) -
Ripped off for u2 postponed show!
Stub Hub Consumer Complaint
U2 recently pushed back their show at Madison Sq. 2 days...i'm flying from Canada and can't make it. Stub hub will not issue a refund however, u2 themselves through ticket master are!!! But because I bought through stub hub i'm screwed and can't get a... More...
(Entertainment, Movies, Events) -
BUYER BEWARE
Stub Hub Consumer Complaint
I got online at Stubhub to buy tickets to a Frankie Valli concert. I paid over $100 for 2 $10 tickets. Talk about a rip off. I never say anywhere on their web page teh face value of the tickets I was purchasing. I'll NEVER go back to Stubhub again!!! More...
(Entertainment, Movies, Events) -
BAIT AND SWITCH
Stub Hub Consumer Complaint
This company took my 2 $792.00 that I paid for VIP NichleBack tickets and subsituted them with "row" tickets. Bait and switch, no refund. Buyer beware? I have talked to stubhub manegement and filed a complaint with paypal. NOTHING has been resolved. I have proof... More...
(Entertainment, Movies, Events) -
tiger at yankee stadium
Stub Hub Support Ticket
i purchased tickets and was the winning bidder. the credit card was authorized for a week but could not secure the tickets until 3 hours before the game. i could not reverse or withdraw the bid nor secure the tickets any earlier. this is an ominous practice that will presented... More...
(Entertainment, Movies, Events) -
Stub Hub no control for the buyer
Stub Hub Consumer Complaint
i purchased two tickets for a yankee game at the new stadium. unfortunately, i could not use that date. i wanted to sell those tickets since it was a week in advance of the game. i could not get stubhub to release those tickets until 3 hours before the game. i flew into nyc... More...
(Entertainment, Movies, Events) -
LETS DO SOMETHING ABOUT IT
Stub Hub Consumer Complaint
I had a run-in with stubhub as well and they have sent me many emails that I can use against them in a class action suit if anyone would like to sue the crap out of these people, let me know, I am seeking a lawyer now and I believe that if we can get enough people together we... More...
(Entertainment, Movies, Events) -
READ BEFORE GIVING YOUR CREDIT CARD NUMBER AWAY
Stub Hub Consumer Review
everything you guys are complaining about is in the USER AGREEMENT in the BUY AND SELL process. I sold and bought, not before i knew what i was getting myself into. the show i wanted was sold out.. so you HAVE to go to a 3rd party seller. when you buy third party, ( ebay,... More...
(Entertainment, Movies, Events)
Stub Hub Comments
0 Never again. I am out $300 AND missed the show because of these ripoff artists. Do not use StubHub - it is a huge gamble!
0 DO NOT SELL TO STUB HUB
Receiving payment in 7-10 days IS NOT TRUE! It's been 6 weeks now for me and I still haven't received a check. They keep claiming they sent it, and resent it but still nothing. I finally told them to deposit into my Paypal account and now they're claiming they needed time needed to make sure I didn't deposit their check (which they obviously never sent) and will need another 7-10 days to make a deposit into paypal. DO NOT USE STUB HUB to sell!!!!
Receiving payment in 7-10 days IS NOT TRUE! It's been 6 weeks now for me and I still haven't received a check. They keep claiming they sent it, and resent it but still nothing. I finally told them to deposit into my Paypal account and now they're claiming they needed time needed to make sure I didn't deposit their check (which they obviously never sent) and will need another 7-10 days to make a deposit into paypal. DO NOT USE STUB HUB to sell!!!!
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