Sony Consumer Complaints
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Sony Reviews
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Sony Cybershot
Sony Consumer Complaint
On August 15, 2009 I purchased a Sony Cybershot DSC-HX1 9.1MP Digital Camera with 20x Optical Zoom with Super Steady Shot Image Stabilization and 3.0 Inch LCD for $499.00 at the Sony Store at Plaza las America in San Juan, Puerto Rico while on vacation. The camera was on... More...
(Electronics) -
Horrendous Customer Service
Sony Consumer Complaint
After 3 weeks of nothing, Sony didn't refund me for an HD movie that was not in widescreen 1080p. I rented through the PSN on the PS3 and it was 4:3. I didn't finish downloading it mind you so I thought it would be even easier to get a refund. Ha, boy was I wrong. It... More...
(Electronics) -
Awful Customer Service
Sony Consumer Complaint
Phone call number one: I cannot believe the type of customer service I received when I contacted Sony customer support today. It was by far some of the worst, most demeaning, unprofessional customer service I have ever received. Phone call number two:I tried calling the... More...
(Electronics) -
brutally rude rep
Sony Consumer Complaint
I had just bought a PSP and had problems getting an internet connection through my wireless router which is an advertised feature of the system. I called Sony for help but there was no prompt to speak to a human but I happened to know 0 works most of the time. I would have... More...
(Electronics) -
Sony extented warranty stinks
Sony Consumer Complaint
I purchased a Sony TV and about six months after we had it the picture started going bad. In April, 2007 it got so bad we could hardly see the picture. I called Sony extended warranty service, good until 2010,it was picked up. They had it for over two weeks before they brought... More...
(Electronics) -
I ordered a camera lens from...
Sony Consumer Complaint
I ordered a camera lens from Sony and changed my mind. I called them the very next day to cancel my order. I was informed that orders could not be cancelled. In order to return the product I would have to wait for it to be delivered, call them for some type of return... More...
(Electronics) -
I brought a Sony VGN 320 in...
Sony Consumer Complaint
I brought a Sony VGN 320 in April 2007 and it has developed a spider crack on the LCD screen. The Sony reps want 700 to fix a 840 dollar machine! The computer was used for light casual work and ALWAYS treated well. The rep said something may have been placed on top of the case... More...
(Electronics)
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