Sears, Roebuck and Company (Sears.com) Reviews, Complaints and Compliments
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Sears, Roebuck and Company (Sears.com) Reviews By Product
Sears, Roebuck and Company (Sears.com) Reviews
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Sears customer relations
Sears, Roebuck and Company (Sears.com) Support Ticket
why are we treated like we do not know anything. unit broken is electronicly controled, car are electronicly controled, i know electronics. but you will not listen so the unit is still not working after 2 months, and on top of that no one will talk to us. JUST REMEMBER MY... More...
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INOP WATER SOFTENER
Sears, Roebuck and Company (Sears.com) Consumer Complaint
IT IS NOW OVER 2 MONTHS SINCE MY SOFTERER QUIT WORKING, EVEN THOUGH I TOLD THEN THE PROBLEM AND THE PART NUMBER NEEDED TO FIX IT THEY INSISTED THAT A REPAIR PERSON WOULD HAVE TO CHECK IT OUT AND HE ORDERED A DIFFERENT PART WHICH DID NOT REPAIR THE UNIT, ANOTHER APPOINTMENT... More...
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Stove 790 Heating Element Quits TWICE
Sears, Roebuck and Company (Sears.com) Consumer Complaint
We had the oven heating element replaced while still under warranty 1.5 years ago. Now, this SECOND element burned, starting flames in the oven and melting a piece to the bottom of the oven! This is apparently a known problem and I do not think I should have to pay for a... More...
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Service Repair's & Parts
Sears, Roebuck and Company (Sears.com) Consumer Complaint
Never in 40 odd's year's have we been so Mad at Sear's and WILL NEVER Buy an Appliance from them Again. Have a less than 2 year old Front Load Washer,a Big Part was Replace in Dec. 2008!!!. 1st week in June 2009 I called as it was Not Spinning well did not get a... More...
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Sears Service Sucks . . . No Show . . . TWICE
Sears, Roebuck and Company (Sears.com) Consumer Complaint
Sears Service Sucks . . . No Show . . . TWICE I had already took off a work day 3 weeks ago for a Sears Technician to look at my refrigerator and order a circuit board. The part was delivered to my house and service was scheduled for last Saturday from 1 - 5 PM. At 4:45... More...
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washing machine home service
Sears, Roebuck and Company (Sears.com) Consumer Complaint
To start, I'm not at all pleased with the service that I have been getting from from the home service repair center. When I got this washer about 4 years ago, I was asked if I wanted to buy the extended service plan. I was told that, "If they can't fix it, they... More...
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Maintenance contract/rebate
Sears, Roebuck and Company (Sears.com) Support Ticket
I have already described my issue but I will express my dissatisfaction further. I was refused a loaner when I took my vaccum cleaner for yearly maintenance. When purchasing the maintenance contract we were told we could have one. 2 weeks without a vaccum cleaner. No... More...
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Maintenance contract and rebate
Sears, Roebuck and Company (Sears.com) Consumer Complaint
I am writing with my dissatisfaction with the maintenance contract I bought on a vaccum cleaner I bought in Brunswick, Maine, Sears. We were told we would be given a loaner. I took the vaccum to the store yesterday and they said they discontinued this policy. I am without a... More...
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employee compliment
Sears, Roebuck and Company (Sears.com) Consumer Review
I went to the Gaithersburg service center on sunday may 17th to order/get a new wheel for my lawn mower. Your employee, Ms.Gurley allowed me in at the time of closing(4pm)to order a part for my mower. She did it quickly and efficiently and was very friendly. Give her a raise... More...
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overcharging
Sears, Roebuck and Company (Sears.com) Consumer Complaint
Hi , there i had this visit from sears guys to have a look at my dryer. customer care representative told me that they will charge 65 dollars for diagnosing the problem with the Dryer? and the man who came for the repair told me it is 156 dollars. 65 dollars are for the... More...
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Lawn Mower
Sears, Roebuck and Company (Sears.com) Consumer Complaint
Two weeks ago I bought a Craftsman Rotary Lawn mowe 650 serises Briggs ad Stratton engine power-propelled 22"multi-cut. The second time I mowed with it the self propelled handle cable broke. I tried called Sears in Franklin, Ohio Middletown Mall on Towne Blvd in Warren... More...
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Poor vacuum repair service
Sears, Roebuck and Company (Sears.com) Consumer Complaint
I have been dealing with Sears stores for over 20 years. The service I received for my vacuum cleaner the past 2 months has pushed me to never want to shop with Sears again. I took my vacuum cleaner to the Sears store on 14th street in Fernandina Beach, Florida (Unit # 3215)... More...
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Sears customer service
Sears, Roebuck and Company (Sears.com) Consumer Complaint
Scheduled Sears to come repair my Kenmore refrigerator for 4/16/09. Tech took door off, pulled it apart, and then went to his truck to give me a quote for 169.99 + tax + 4.71 for the tiny hinge that needed to be replaced (which I told him was the problem & also typed my... More...
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HORRIBLE CUSTOMER SERVICE
Sears, Roebuck and Company (Sears.com) Consumer Complaint
This process started on 3-12-09....I contacted SearsParts direct to order a replacement water filter for my Kenmore side by side refrigerator. Up until now I have NEVER had a problem with replacement filters. I was on=line ordering the part while talking to a live person on... More...
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Kenmore washing machine
Sears, Roebuck and Company (Sears.com) Support Ticket
after reading so many complaints about kenmore products, just wanted to tell you that my washing machine is 37 years old and it still works. it is a kenmore 700 series in color copper brown. someday i would like to replace it with a different color, but it might outlive me!!... More...
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terrible mattress
Sears, Roebuck and Company (Sears.com) Consumer Complaint
We purchase a mattress/box spring from sears 9 months ago, and it is very uncomfortable, we tried to flip/turn and it still hurts our back. And that shouldn't happen I think a bed should last forever. Also we paid over $2,000 for this bed a posture pedic bed. I... More...
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Home Delivery Service
Sears, Roebuck and Company (Sears.com) Support Ticket
The adventures of ‘The Refrigerator Nightmare’. On Sunday, February 15th, I purchased a refrigerator from the Franklin Mills store. It was scheduled for delivery on Tuesday, February 17th, between 2:45pm and 4:45pm. I left work at 2pm and went home to prepare... More...
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Sears Home Delivery Sucks!
Sears, Roebuck and Company (Sears.com) Consumer Complaint
The adventures of ‘The Refrigerator Nightmare’. On Sunday, February 15th, I purchased a refrigerator from the Franklin Mills store. It was scheduled for delivery on Tuesday, February 17th, between 2:45pm and 4:45pm. I left work at 2pm and went home to prepare... More...
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Maytag Neptune Washing Machine
Sears, Roebuck and Company (Sears.com) Support Ticket
My Maytag Neptune Washer has been broken for the 2nd time since December. I haven't been able to use it for a month! The service repair cannot figure out the problem and keep rescheduling me. I will NEVER buy another Sears product again and will NOT recommend them to... More...
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Sears Home Service STINKS
Sears, Roebuck and Company (Sears.com) Consumer Complaint
In December my Maytag Neptune Washing Machine stopped working. It took 3 weeks to have it repaired because of Sears Home Svc. Just 2 weeks later it broke down again, that was 1/17 and today it is still not repaired! They cannot find the problem, reorder parts and every time... More...
(Shopping, Stores)
Sears, Roebuck and Company (Sears.com) Comments
Sears, Roebuck and Company (Sears.com) hasn't received any comments yet.
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