Sears, Roebuck and Company (Sears.com) Reviews, Complaints and Compliments
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Sears, Roebuck and Company (Sears.com) Reviews By Product
Sears, Roebuck and Company (Sears.com) Reviews
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delay providing service
Sears, Roebuck and Company (Sears.com) Support Ticket
Almost a month delay before in home rep available to complete repair of TV. Cancelled apt that was made 2 weeks ago for today and now not available untill Nov.11. I have had to change work plans to accomadate Sears and customer Service was of NO help whatsoever. I would like a... More...
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Sears
Sears, Roebuck and Company (Sears.com) Consumer Complaint
Sears home service was contacted on Oct. 13, to repair a TV. Rep came on The 21st ordered parts and could not return until Nov.2. Sears called on Sunday 11/1 to cancel and next earliest is 11/11 almost a month after the initial call. I called customer service and got a... More...
(Shopping, Stores) -
New Hampshire
Sears, Roebuck and Company (Sears.com) Consumer Complaint
i spent 101 dollars on an oil change and they refused to check my transmission fluid More...
(Shopping, Stores) -
Sears Complaints
Sears, Roebuck and Company (Sears.com) Consumer Complaint
I just bought a new house and my wife cooked a meal using a Kenmore wall oven. We could not get the oven to turn off,so I called the 1-800 number. No one could walk me through the steps to turn the oven off,,,they just wanted to set up a service call. What is this country... More...
(Shopping, Stores) -
REIMBURSEMENT
Sears, Roebuck and Company (Sears.com) Support Ticket
MY CASE NUMBER IS 2804075 SRVICE ORDER NUMBER IS 78791918 More...
(Shopping, Stores) -
TV NOT REPAIRED
Sears, Roebuck and Company (Sears.com) Consumer Complaint
My husband and i bought a tv a few years ago and recently it stopped working. We called Sears to come and fix the tv and he came over twice to fix it. he ordered a part and installed it. Well the part he ordered did not fix the tv so we called again and the same man came out ,... More...
(Shopping, Stores) -
Kenmore 600 washer
Sears, Roebuck and Company (Sears.com) Consumer Complaint
Our 1-1/2 year old Kenmore washer needs a new transmission. No, we didn't purchase the extended warranty thinking Kenmore was a good brand and would last a number of years. We are retired and have no children at home so it isn't as though a family of 5 is using it.... More...
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Washer Repair
Sears, Roebuck and Company (Sears.com) Consumer Complaint
I am filing a complaint with the Better Business Bureau for my Whirlpool Cabrio Washer Model WTW6600SB2, Serial Number CU3270098 that was purchased from Sears on my Sears charge in late September 2007 for $1200 plus the cost of a 5 year extended warranty that is effective on... More...
(Shopping, Stores) -
Garage Door
Sears, Roebuck and Company (Sears.com) Support Ticket
I had a repairman out to repair garage door opener.The repair cost more than a new garage door, but when he finished putting in a new gear he connected the opener to the door and then we heard a noise and the opener had bent the top panel of the garage door. I would like sears... More...
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Employee Review
Sears, Roebuck and Company (Sears.com) Consumer Review
We had a very good experience with Walter Creer at the City Line Branch of Sears. He was very helpful, knowledgeable and kind. Sincerely, Maryam and Issa Kabeer More...
(Shopping, Stores) -
horrible treatment
Sears, Roebuck and Company (Sears.com) Support Ticket
lack of communication- no escalation - broken agreement - poor quality care etc I have written you in the past aqbout dmaage you did to a dorr in my house when I purchased a fridge from you - tthe fridge also broke down soon after you delivered it - it took you a month to... More...
(Shopping, Stores) -
The worst I have seen
Sears, Roebuck and Company (Sears.com) Consumer Complaint
Wednesday washer breaks – call Sears to schedule a repair. The first available date is scheduled for next wed – a full week from the date I called the respire in . Was told that I would need to wait for the service person to arrive anywhere from 8- 5 Pm. They... More...
(Shopping, Stores) -
Unfair finance charge
Sears, Roebuck and Company (Sears.com) Support Ticket
An unfair finance charge of $84.31 was added to our bill. The lawn-mower, to which we got the no finance deal, was paid off long ago, but we added more yard appliances to the bill, between then and now. We are elderly, not in good health, and on a limitted income. We pay 5 to... More...
(Shopping, Stores) -
How dare you mistreat customer of 50 years!
Sears, Roebuck and Company (Sears.com) Consumer Complaint
Sear Execs, Please know we elderly folks are not pleased with the rotten way you have treated us, after 50 years of being faithful customers, always paying our bill way above & beyond the required, and fell for your "no finance charge" deal. The lawn-mower on... More...
(Shopping, Stores) -
Shipping vs My Time Is Valuable.
Sears, Roebuck and Company (Sears.com) Support Ticket
1st I would suggest you put me in charge of LOGISTICS. 2nd Sears needs to be more competitive in today’s market. Sears does not stock the Vacuum filters to the product they sold us... 1.Sears Repair center, Witchduck Rd,VB 2.As the customer I need to drive 30 miles... More...
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cancel scheduled repair
Sears, Roebuck and Company (Sears.com) Consumer Complaint
I had a scheduled repair for 1pm-5pm today that you canceled because you called me at 10am and no one answered the phone. I took the day of from work ,that cost me money. Your company will not be getting anymore my money in the future, the way you treat your customers... More...
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customer service
Sears, Roebuck and Company (Sears.com) Support Ticket
I PURCHASED A MAYTAG DISHWASHER IN 2-09. IT HAS BEEN LEAKING UNDER MY SINK FOR APPROX 2-3 WEEKS. I S/U A SERVICE CALL FOR 7-18. IT TOOK 2 WEEKS TO GET THAT APPOINTMENT. THEY WERE TO CALL AND CONFIRM, NEVER DID. I CALLED TO CONFIRM. I WAITED TIL 3PM. THEY CALLED TO CANCEL. WHEN... More...
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repair service
Sears, Roebuck and Company (Sears.com) Support Ticket
Kenmore washer 500 series purchased in 2007, called in for service 06/23/09 they have already replaced quite a few parts already and are still replacing parts and the machine is not working and I have asked to speak to a Supervisor and noone has called me this has gone on for... More...
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Sears washing machine repairs
Sears, Roebuck and Company (Sears.com) Consumer Complaint
I have a kenmoore 500 series washing machine I purchased in 2007, It stopped spinning and I called for service on about the 23rd of June, since then I have had 4 visits at least 5 parts replaced and it is still not working the repairs department keeps just putting me off and... More...
(Shopping, Stores) -
Sears customer service
Sears, Roebuck and Company (Sears.com) Consumer Complaint
I have had most of my Appliances covered by Sears extended warranty service for 8 or more years. I had all of them receive their annual maintenance on Friday, July 3, 2009. The technician for the washer arrived 4 hours later than the window promised and was in a big hurry. He... More...
(Shopping, Stores)
Sears, Roebuck and Company (Sears.com) Comments
Sears, Roebuck and Company (Sears.com) hasn't received any comments yet.
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