Sears, Roebuck and Company (Sears.com) Reviews, Complaints and Compliments
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Sears, Roebuck and Company (Sears.com) Reviews By Product
Sears, Roebuck and Company (Sears.com) Reviews
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Kenmore Washer Repair
Sears, Roebuck and Company (Sears.com) Consumer Complaint
Purchased a Kenmore Elite Top Loading Washer from Sears in 2005. Washer started leaking water when filled (Jan 2010) called Sears, scheduled Tech to come out. Apparently Sears sold me a washer that does not have a serial number on it. I have purchased many appliances from... More...
(Repair Services) -
The WORST
Sears, Roebuck and Company (Sears.com) Consumer Complaint
I scheduled service on my kenmore washer under MPA on 1/11/10 and was scheduled service for 1/19/10, 10am-2pm. I arranged for time off so they could come. I got a call at appx 9:45am the day of service telling me the tech called in sick and to reschedule 8 days later. I... More...
(Repair Services) -
MISSING ITEMS
Sears, Roebuck and Company (Sears.com) Support Ticket
There were several items missing from order on line that was to be received in Idaho for a special child. If this is not resolved ASAP I definitely will not order from Sears again. More...
(Online Shopping) -
MISSING ITEMS
Sears, Roebuck and Company (Sears.com) Consumer Complaint
On Jan 15,2010 I ordered items online to be sent to Idaho. When the item was opened there was something missing from order. My order confirmation number is: 123207303. Item #04030554143 was a 2 piece buffalo hat/mitten set. Only the hat arrived, NO MITTENS. I also... More...
(Online Shopping) -
Repair
Sears, Roebuck and Company (Sears.com) Support Ticket
Contacted Sears Home Repair to schedule a repairman to repair or replace my refrigerator ice/water maker door. 1/8/10 12:30 p.m. The repairman came and fixed the problem however did not push the ice panel unit flush into the refrigerator door. He also left wires exposed on... More...
(Repair Services) -
WHAT SEARS SERVICE
Sears, Roebuck and Company (Sears.com) Consumer Complaint
Yes SEARS SERVICE SUCKS BIG TIME. We are currently having the same problem with SEARS and their service company A & E FACTORY SERVICE. The 1st time a technician (Loath to call him this - Moron fits much better) came out, he wanted to leave bear wires sticking out from... More...
(Repair Services) -
front end alignment
Sears, Roebuck and Company (Sears.com) Support Ticket
I ordered 4 new tires along with front end alignment, When they took my truck in the back I requested that they check the alignment prior to mounting the tires. I was informed that the tie rod ends were fall out bad and was given an estimate to repair at over 350.00. I... More...
(Repair Services) -
front end alingment
Sears, Roebuck and Company (Sears.com) Consumer Complaint
I ordered 4 new tires along with front end alignment, When they took my truck in the back I requested that they check the alignment prior to mounting the tires. I was informed that the tie rod ends were fall out bad and was given an estimate to repair at over 350.00. I... More...
(Repair Services) -
kenmore is poorly made
Sears, Roebuck and Company (Sears.com) Consumer Complaint
sears no longer stands by their products i was told by the customer service supervisor that appliances today are made to last 4 to 5 years so you can buy new ones once they die. I told him if we are paying for disposable appliances the prices should also take that in... More...
(Electronics, Appliances) -
credir card
Sears, Roebuck and Company (Sears.com) Support Ticket
Bad credit support More...
(Credit Cards, Finance, Banks) -
credit card
Sears, Roebuck and Company (Sears.com) Consumer Complaint
I went into Sears in November to buy Christmas gifts. When I cashed out the young letter said If I opened up the account I would get 10% off so I did. I used my driver lic my social I didn't have my card with me. I used my address my phone Number. I went back in about 3... More...
(Credit Cards, Finance, Banks) -
They don't service what they sell
Sears, Roebuck and Company (Sears.com) Consumer Complaint
My Kenmore Refrigerator was purchased 06/02/04 so it is 5 years old. It stopped working 12/3/09. When I called for service I was told a serviceman could be here 12/17/09. This is my refrigerator...you were asking me to wait 2 weeks without refrigeration? I tried and found... More...
(Shopping, Chain Stores) -
illegal legal fees
Sears, Roebuck and Company (Sears.com) Consumer Complaint
My minor child and her friends where in Sears and was stopped by security and accused of stealing the police was called, the girls had not made it out of the store and was called to the back by the security guard. They when to jail I had to pay 100 to get my daughter out... More...
(Shopping, Chain Stores) -
Oasis Washer
Sears, Roebuck and Company (Sears.com) Consumer Complaint
My Oasis Washer is 2 years old and has a chronic problem with the "Balance Alarm". It was Tinkered with but not fixed and now the warranty has expired. Sears offered to sell us an extended warranty for $119.00 to cover labor. The parts will be $300 to $400. This is... More...
(Shopping, Chain Stores) -
Lack of Kenmore Parts for Grill
Sears, Roebuck and Company (Sears.com) Consumer Complaint
My two+ year old Kenmore Quantum Grill, Model 415.162090 required new grill burners. First, Sears Service arranged for two new burners that would not even fit the grill, and then put me off to central service which was unable to find any replacements. About to junk the grill... More...
(Shopping, Chain Stores) -
Customer Service Sewing Machine
Sears, Roebuck and Company (Sears.com) Support Ticket
New sewing machine with defective buttonhole foot. Store 256-741-8300 made 4 calls first call talked to 4 people before the last one hung up on me. second call asked for manager the second person didn't even say hello, just hung up. 3 & 4 th calls...no answer directly... More...
(Shopping, Chain Stores) -
Problems with Sewing Machine
Sears, Roebuck and Company (Sears.com) Consumer Complaint
I had problems with a Kenmore sewing machine I bought less than 2 weeks ago. The problem was with one of the parts not the machine itself. The store is over a 40 mile trip for me. I called the store 256-741-8300 4 times, First call I was forwarded by the 4th person and she... More...
(Shopping, Chain Stores) -
accounts
Sears, Roebuck and Company (Sears.com) Consumer Review
To whom it concern: Would you please refer me to an a accountant concerning an account under the name of Wayne Q. Pangelinan because I want to find why is his account has been entered to my name. First of all my name is Agnes Toves. Address: 120 Toves Lane... More...
(Shopping, Chain Stores) -
Kenmore
Sears, Roebuck and Company (Sears.com) Consumer Complaint
I purchased a new Kenmore refrigerator on March 30,09 (model #4664812)for $439.99. The refrigerator died in June requiring a new compressor to the tune of over $700. Well it DIED again last week. They have to repair it again and will not replace it. We've contacted... More...
(Shopping, Chain Stores) -
delay providing service
Sears, Roebuck and Company (Sears.com) Support Ticket
Almost a month delay before in home rep available to complete repair of TV. Cancelled apt that was made 2 weeks ago for today and now not available untill Nov.11. I have had to change work plans to accomadate Sears and customer Service was of NO help whatsoever. I would like a... More...
(Shopping, Chain Stores)
Sears, Roebuck and Company (Sears.com) Comments
Sears, Roebuck and Company (Sears.com) hasn't received any comments yet.
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