Sears Support Tickets

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Sears Reviews

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credit account

Sears Support Ticket
I have been a sears credit card customer for over twenty years. Purchased thousands of dollars in products and services. Just this week we had an estimate for windows for a rental property we own. Never been late on a payment. Until about a month ago, the account was... More...
(Internet Services)
4starchief Read The Conversation
Kenmore Elite washer

Sears Support Ticket
Service repairnmen have come out 7 times and the washing machine is still leaking on my floor. Seems no one can determine if it is a lemon and say it will take 48 to 72 hours before I get an answer. I am tired of this &^%&%! No one at Sears cares about there... More...
(Internet Services)
JDANIELS Read The Conversation
Shed Installation

Sears Support Ticket
I had bought a shed from sears. The delivery was on time and professional. The installtion service however was a disaster. They did not show up. They did not call me to say they won't come. They want to postpone the installation for another week.. This is one disaster... More...
(Internet Services)
fauzira Read The Conversation
Website - Bill Pay

Sears Support Ticket
I have been using the online website for well over a year to make payments but now I have been issued a new card and they will not let me make a payment - I have been trying for about two weeks to pay and finally called because my payment is due now and was told that I cannot... More...
(Internet Services)
nnsn Read The Conversation
Garmin ad with bonus beanbag dash mount

Sears Support Ticket
I ordered a Garmin 260W from a Sears ad that was to include a free Beanbag Dash mount. They sent the Garmin. It is fine. But no beanbag dash mount. Sears says I should contact the manufacturer to send the missing part. (They just dont get it) Since when is it my job to contact... More...
(Internet Services)
timmay1808 Read The Conversation
Sears can't get order

Sears Support Ticket
Last March, (2008), I bought four appliances from Sears. I only picked up three of them then, but because I lost a receipt, I did not go to pick up the fourth until a month ago (May 2009). I had lost track of my receipt. Finally, last month I brought my self to Sears, with... More...
(Internet Services)
mark13 Read The Conversation
Sears customer service false advertising

Sears Support Ticket
On 4/11/09 a Sears2Go.com ad came out listing a 1468pc. tool set and storage combo model # CO505 for $494.99. On 4/13/09, the last day of the sale I tried unsuccessfully to buy it for this price. I was told it was an error and the price would not be honored. On 4/14/09 the... More...
(Internet Services)
jwdundee Read The Conversation
Customer Service

Sears Support Ticket
I bought a microwave oven at Kmart 6 months ago, it just stopped working. I got out the book, spent an hour on the phone with Sears/Kmart customer service, got transferred 3 times, and ultimately ended up with "D. J." from Kmart Customer Service. I told him the... More...
(Internet Services)
audreyt Read The Conversation
Online purchase

Sears Support Ticket
Order Confirmation # 53843980 The reason I am writing is that this was in stock when bought during your great sale only to be canceled by you, now during the whole time it has been listed on your site as "in stock" except for a higher price change, so I called and... More...
(Internet Services)
Oldman Read The Conversation