Orbitz.com Consumer Complaints
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Orbitz.com Reviews
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Orbitz Reserving & Confirmed Airline Seat
Orbitz.com Consumer Complaint
We booked our flight with Orbitz in March 2009 we got to view and choose our seats. About a month before we were to leave on our trip we checked on our reservations the seats we thought were confirmed and reserved were now pending the airlines approval. I called Hawaiian... More...
(Travel Services, Hotels) -
Orbitz Sucks!!!!
Orbitz.com Consumer Complaint
Be careful and do not book anything through Orbitz. If anything goes wrong their customer service means transferring you all over the world. We were on the phone for 4 hours and they did not help us at all. We booked through Orbitz a room with jacuzzi for our first wedding... More...
(Travel Services, Hotels) -
orbitz has gone downhill
Orbitz.com Consumer Complaint
I have purchased several trips using orbitz. in the past they have always been great to work with. but they have gone WAY downhill! I purchased airlind tickets for 4, good price and all, but the following day the airlind dropped the price on the same itinerary, all of... More...
(Travel Services, Hotels) -
ORBITZ.COM
Orbitz.com Consumer Complaint
I have had a horrible experience with Orbitz! They gave me a one way ticket after I purchased a round trip. Not only are they refusing to fix it, they refuse to refund any part of my money. Funny enough they offered me a credit to use at a later date, minus fees, of course!... More...
(Travel Services, Hotels) -
Orbitz.com hotel
Orbitz.com Consumer Complaint
Orbitz hotel reservation in Atlantic City placed me in a room without a window. It was undoubtedly the worst room in the hotel. Hotel mgmt basically confirmed that Orbitz customers are relegated to the worst rooms.To upgrade would have been pricier than using the hotel... More...
(Travel Services, Hotels) -
Customer Unservice!
Orbitz.com Consumer Complaint
NO AMOUNT OF SAVINGS IS WORTH DEALING WITH ORBITZ!!!!! If you decide to use them anyway, be ready to eat the $$$$ you spent on the package. Customer service is practically non-existent and if you do by chance get to speak with a representative after being disconnected several... More...
(Travel Services, Hotels) -
Orbitz
Orbitz.com Consumer Complaint
I use Orbitz to book travel for myself and for my mother several times a year, and I started using Orbitz on the recommendation of my father, who uses it several times a year. However, after my last experience, I will never use Orbitz again. I booked a trip to Las Vegas for... More...
(Travel Services, Hotels) -
Orbitz.com
Orbitz.com Consumer Complaint
So just a few days ago, I needed to buy two tickets to San Francisco (from NY). I found decently priced tickets on Orbitz and plugged in my name, credit card info, and all that good stuff. Then I hit 'enter' and get an error sign. It tells me that "due to high... More...
(Travel Services, Hotels) -
orbitz billing practices
Orbitz.com Consumer Complaint
In short, don't use Orbitz. My bank and its VISA department told me that Orbiz routinely double bills a credit card and will later remove one of the charges. It happened to me. They billed me $2400 for 3 airlines tickets..and then moments later sent it through again.... More...
(Travel Services, Hotels) -
Orbitz Horrible Customer Service
Orbitz.com Consumer Complaint
I have never been treated so badly by a company. Due to the whole swine flu epidemic in Mexico I had to cancel my $2500 trip. Well after four times contacting customer service I actually got someone who said I could do this. I could not get reimbursed for the airplane... More...
(Travel Services, Hotels) -
Orbitz.com false adverstisement
Orbitz.com Consumer Complaint
Stop advertising false misleading promises that you do not intend to honor. Be up front and tell the straight truth, then maybe people will begin to trust you and want to book with you. I will never book again, wish I had of looked you up before I did and saw all the... More...
(Travel Services, Hotels) -
No Help, No way
Orbitz.com Consumer Complaint
Christmas vacation at $ 600.00 that went nowhere. Flight canceled due to snow, can't rebook for a week. Canceled vacation, call orbitz, they said we will be refunded. Three months later, hours on the phone, no refund, no help, they just say the same thing, expect the... More...
(Travel Services, Hotels) -
NEVER again!
Orbitz.com Consumer Complaint
I will never, EVER use Orbitz to reserve a room or stay at a Ramada Hotel again. I reserved and paid for my room 10 days prior to my planned trip. When I checked in, I was told that the room I reserved was not available at that time and that it was not available at the time... More...
(Travel Services, Hotels) -
ORBITZ STEALING MY MONEY
Orbitz.com Consumer Complaint
I BOOKED 3 AIRLINE TICKETS WITH THEM, THE TOTAL COST IS $3398 AND WHAT HAPPENED IS I FOUND MY DAUGHTER STATED AS AN ADULT AND MY WIFE AS AN CHILD. I CALLED TO FIX THAT THEY SAID NO CANNOT FIXED!! I CANCELED THE RESERVATION, AS OF THEIR POLICY THEY SHOULD GIVE ME CREDITS OF... More...
(Travel Services, Hotels) -
bad customer service
Orbitz.com Consumer Complaint
This is a copy of a comment I left for the CEO of Orbitz: Mr. Harford, CEO of Orbitz, I have a serious problem with your company. I had previously purchased a ticket for use in November of 2008, however was unable to make my trip. I called your company who assured me... More...
(Travel Services, Hotels) -
Ticket printing error
Orbitz.com Consumer Complaint
My wife and I bought 2 return tickets from Toronto to Sydney Australia from Orbitz and checked all spelling etc. before we purchased on line. When we rec'd the confirmation of our "E" tickets they spelled my wife's last name wrong and hit the "A"... More...
(Travel Services, Hotels) -
Terrible experience
Orbitz.com Consumer Complaint
Please read about this terrible experience about Orbitz.com: http://antiorbitz.blogspot.com/ More...
(Travel Services, Hotels) -
Orbitz
Orbitz.com Consumer Complaint
Orbitz.com is involved in a scam with Reservation rewards. When you book a flight or make other accommodations with Orbitz they offer you a $20 coupon through ReservationRewards.com. You enter your email twice and buried in the fine print is that your action gives Orbits... More...
(Travel Services, Hotels) -
ALWAYS BOOK YOURSELF
Orbitz.com Consumer Complaint
Learned a lesson to the tune $500.00, couldn't cancel the flight - only if I died - even though I purchased the insurance. If I changed the flight it was going to cost just as much as a new flight, I had to hang up quickly before I started swearing. More...
(Travel Services, Hotels) -
Disaster
Orbitz.com Consumer Complaint
This is the email thread........ I called Orbitz and the hotel and gave them my credit card and Orbitz totally screwed the arrangements for our company's employees and did not fax the hotel. I make the reservations for our employees and I will not use Orbitz again. I was... More...
(Travel Services, Hotels)
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