Northwest Airlines Reviews, Complaints and Compliments

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Northwest Airlines Reviews By Product

Baggage Handling (1)

Luggage Service (1)

Northwest Airlines Reviews

Open my bag and stole out of my luggage!
Northwest Airlines Consumer Complaint
!I always fly with Northwest Airlines and have never experienced a problem before. I was rushing through security when I had to go back and check a bag because of a gel bottle I had in my carry-on. I rushed back to the ticket counter and checked the bag rushing back to security so I did not... More...
(Travel Services, Hotels)
michaelbrumbaugh Add a Comment
2008 flight
Northwest Airlines Consumer Complaint
Spring 2008 my wife and I traveled from Minneapoils to Hawaii. Ticket agent was helpful, but the flight crew..... Probably some of the most unhappy people I have seen work on board this flight. To say poor customer service describes these people is an understatement. More...
(Travel Services, Hotels)
alj143 Add a Comment
Lost Luggage - Horrible Customer Service
Northwest Airlines Consumer Complaint
On a Scuba vacation to Florida, NWA lost my luggage with my scuba gear in it. I reported the lost immediately. I was lied to about the whereablouts of my luggage. They did not want to pay for rental of scuba euqipment, they were jerks about what I could spend even though all my clothes was in my... More...
(Travel Services, Hotels)
JElizH Add a Comment
I tired to book a new trip to...
Northwest Airlines Consumer Complaint
I tired to book a new trip to Japan using the "World Perks" miles I had earned in the 90's with Northwest Orient I had over 20K miles. It is not yearly I can go to Japan but I am going this year so I called NWA to use my miles. I was told my miles were gone! They said they... More...
(Travel Services, Hotels)
Dawn Add a Comment
In April of 2007 Carol Dax...
Northwest Airlines Consumer Complaint
In April of 2007 Carol Dax Richardson purchased an airline ticket From Northwest Airlines from Spokane to Green Bay, Wisconsin departing on September 5th and returning on September 11th. On May 25,2007 her husband had a stroke and was hospitalized and Mrs Richardson had to stay home to care for... More...
(Travel Services, Hotels)
WayneRichardson Add a Comment
In April of 2007 I made a...
Northwest Airlines Consumer Complaint
In April of 2007 I made a reservation and purchased an airline ticket on Northwest Airlines to fly in September from Spokane,Washington to Green Bay, Wisconsin and return. On May 25th my husband had a stroke and I had to stay home to take care of him. In Early July I called North West... More...
(Travel Services, Hotels)
CarolRichardson Add a Comment
On Sunday 29 July I was...
Northwest Airlines Consumer Complaint
On Sunday 29 July I was travelling from Detroit to Boston on NW1194. At the check-in counter at 5:15am I was informed by the counter agent that, “oh Jeez, don’t do this to me”, my flight was cancelled for operational reasons. She informed me I would be booked on the next flight at 8:45am.... More...
(Travel Services, Hotels)
davidflanagan Add a Comment
Hi, my father died April 3,...
Northwest Airlines Consumer Complaint
Hi, my father died April 3, 2007. His funeral was April 7, 2007. I flew my daught in from Spokane WA, to Rapid City SD April 6th for the funeral. She was to leave on April 8. We took her to the airport at 5 a.m. that day and her plane was to leave at 6:50 a.m. When she got there, they told... More...
(Travel Services, Hotels)
CandeeRead Add a Comment