Netflix, Inc. Reviews, Complaints and Compliments
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Netflix, Inc. Reviews
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Ex Netflix User
Netflix, Inc. Consumer Complaint
For sometime I enjoyed receiving new movies from Netflix, now I find that a large number of new movies are not being released by Netflix until later. This negates my reason for using the service. Plenty of other options available... More...
(Entertainment, Movies, Events) -
Questions
Netflix, Inc. Customer Feedback
On a DVD package was an advertisement for a box(?) that would stream movies from Netflix to my TV. The box was $79 or 89 dollars. Could you send me complete information about this? How to install, monthly fee, etc. I presently pay 18.99 a month for mailed DVDs which... More...
(Miscellaneous)
MeasuredUp Tools
Netflix, Inc. Reviews
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Never again!
Netflix, Inc. Consumer Complaint
I set up account with netflix to find that it looped back to start membership start up page. It took my money but looped back to start membership. A glitch on their online site. So I waited over the weekend once money posted back to my account & tried it again. Same... More...
(Entertainment, Movies, Events) -
Netflix inc.
Netflix, Inc. Consumer Complaint
been with netflix for two years, good service up to about the last 8 mos. since blu-ray you have to wait up to 2 weeks or more before you get a new release, talked to customer service many times same story we are working on it, new netflix ad brags about increasing its... More...
(Entertainment, Movies, Events) -
New Policy
Netflix, Inc. Consumer Complaint
I recently tried to put three movies in my cue that were released this last Tuesday. They came up in the "Save category" with the notification that they wouldn’t be available until February 16th a month later than their release date. I called and got some... More...
(Entertainment, Movies, Events) -
Damaged/Dirty DVDs
Netflix, Inc. Consumer Complaint
Anyone know who to contact at Netflix about this? I'm so tired of getting movies that garble half way through. Netflix needs to clean the DVDs before sending them out. Seems that this should be a basic part of the service, delivering a DVD that plays all the way... More...
(Entertainment, Movies, Events) -
Amazing
Netflix, Inc. Consumer Review
Netflix is amazing. Much easier then having to go out and rent movies. We love having movie nights with the family. And it saves us a bunch of money. Especially saves in gas, we don't have to drive anywhere! The picture quality has been great so far. Very glad we... More...
(Entertainment, Movies, Events) -
Service
Netflix, Inc. Consumer Complaint
I have had a Netflix account since April 2006 and up until recently have really enjoyed the service. 3 months ago I put movies in my mail box 2 Saturdays in a row and Netflix never received them. I contacted both the Post Office and Netflix about the problem. Netflix... More...
(Entertainment, Movies, Events) -
Roku Netflix Player
Netflix, Inc. Consumer Complaint
HORRIBLE. We have a wireless internet connection. The player rated our connection as excellent. The picture is so fuzzy that is hurts your eyes to watch it. They claim that the picture is that of watching a VHS tape. WRONG. ALSO - ONLY INSTANT WATCH MOVIES ARE... More...
(Entertainment, Movies, Events) -
Netflix..thumbs up...
Netflix, Inc. Consumer Review
I recieved two discs in a row that were dirty. I contacted Nerflix and asked them to cancel my subscription. I have never seen a company bend over backwards to try and please me, and get me to stay with them as a customer. They offered a refund and also free movies, but I... More...
(Entertainment, Movies, Events) -
Fired by Netflix
Netflix, Inc. Consumer Complaint
I just canceled by subscription with Netflix, not because of any negative experience, only to save money. However, once I clicked on CANCEL MY SUBSCRIPTION, I feel like I've been fired from Netflix. They cut you off IMMEDIATELY with no refund or continued service of the... More...
(Entertainment, Movies, Events) -
Live in a remote area?
Netflix, Inc. Consumer Complaint
If you live in a remote area.. be aware it takes a long time for movies to get to you so keep that in mind! for me to return a movie and get a new one it takes 6 days! More...
(Entertainment, Movies, Events) -
Netflix Roku Box is too cool for school
Netflix, Inc. Consumer Review
My boyfriend ordered the new Netflix Roku Box the other day and I groaned when I heard the news. Oh no! Not another contraption!! We have TIVO and A DVD and HDTV and BluRay and whatnot...enough already but you know what I LOVE the roku box. It was only $100 and I set it up... More...
(Entertainment, Movies, Events) -
We love Netflix
Netflix, Inc. Consumer Review
We have been Netflix customers for the past four years and have never had problems with them. Even if a movie is lost in the mail, you simply report it, and they just send you a new one. During our most recent move, my husband and I were certain we returned all of the... More...
(Entertainment, Movies, Events) -
Happy Netflix Customer for Years
Netflix, Inc. Consumer Review
Our family signed up with Netflix within a few months of its inception. We have always been pleased with the service. The service has grown in terms of faster delivery and selection (+now offering streaming video). Once in a while we receive an unplayable disc, but even thats... More...
(Entertainment, Movies, Events) -
Can't decide if I like Netflix
Netflix, Inc. Customer Feedback
I have read so many bad reviews about Netflix that it makes me nervous sometimes to order from them. My mom has an account for 5 or 6 movies a month and then we can watch some of the movies on their library for free (some are good, some are just really old and would be free... More...
(Entertainment, Movies, Events) -
Downhill very fast.
Netflix, Inc. Consumer Complaint
I was one of the first people to jump on the Netflix wagon when it started service and I recommended it to all my friends and family. It was a great company then, but it has gone downhill very fast. Since the advent of Blue Ray its almost impossible to get a new release for... More...
(Entertainment, Movies, Events) -
I have had to contact Netflix...
Netflix, Inc. Consumer Review
I have had to contact Netflix customer service only twice; once to report a lost DVD in the mail, and once to request a replacement for a defective DVD, and both times I have received prompt and courteous solutions to my problems. The representative on the phone was polite and... More...
(Entertainment, Movies, Events) -
NetFlix Stinks NetFlix's...
Netflix, Inc. Consumer Complaint
NetFlix Stinks NetFlix's selection is shallow, their personal response nonexistence, their concern for customer's perspective abysmal. More...
(Entertainment, Movies, Events)
Netflix, Inc. Reviews By Product
Netflix, Inc. Comments
0 I am seeing a real downturn in consumer satisfaction with Netflix regarding their current releases and availability. My subscription has started showing all new releases as being Extreme Long Wait. What is it with Netflix, market their product too cheap and now can't afford new movies? NF you need to do two things. 1) Adjust rate to allow you to meet customer demands and 2) start moving newer movies to Instant Queue. Just my thoughts.
0 I'm lucky to be near a center, so I get a fast turnaround. I have had, only,a few bad DVDs over the three years.Several lost in the mail.The instant move download was really bad. When I installed Silver light it improved significantly. It could still use improvement. The time out is a real pain. When I let the buffer run, it times out. Not a very good idea. I would like to see them switch to the Divx format, for a far superior picture, and do away with the timer.
0 I have been a subscriber since 2001 and have watched the service steadily decline over the years. I went from being able to receive a movie from several states away in a single day to not being able to have that level of service with a distribution center right here in my town. Also, getting new movies is next to impossible. I had one at the top of my list for several weeks, only to watch as NF bypassed it for my second choice and then listed my top choice movie, the one I had been waiting for, as "long wait." Guess this is how they treat their loyal and long-time customers?? Ready to just expand my cable and forget about their games. Not happy here at all.
0 I have been waiting over two months for some recent releases. I started renting them from the machine at Walgreens and then removing them from the Netflix list. For $4-5 per month, I can see all the films I want by driving .5 mile to the drugstore. Much better deal.
0 Netflix has sunk to new lows. With over 54 dvd's in my queue, I can't seem to get Netflix to mail out a dvd in less than a week. There new response this week is "all the first dvds of the series you have selected are out." How convenient, they work overtime to come up with all these lame excuses each week. Guess I'll go with Blockbuster.
0 Netflix is great, we love it and the free movie viewing online is great too! Never had a problem with them. Granted a disc gets olded out once in a while but that's to be expected. Would be nice if they could clean them up a bit more I guess before sending out but otherwise, perfect system!
0 The last netflix "the new world" was scratched and not viewable. The one previous was scratched and kept stopping. Perhaps the discs should be more carefully checked for defects. I will return the New World and request that you send me a viewable copy. Thank you Vito Giordano
0 I too have fualty disc's. About 1` in 4 that skip or hangup. What is the name of that other company?
0 Still a great way to rent movies. Especially if you have young kids and can't get out to the theaters. Usually great companies like this fall off over the years, but I have to say Netflix still delivers for a great price.
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