Magic Jack Consumer Complaints

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Magic Jack Reviews

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SUPERVISORS @ MAGIC JACK

Magic Jack Consumer Complaint
THIS IS A VERY RECENT CHAT THAT I HAD WITH MAGIC JACK CUSTOMER SUPPORT TEAM AND STILL MY ISSUE WAS NOT RESOLVED AFTER 6 HOURS OF WASTED TIME...AND THE FOLLOWING IS A CONVERSATION WHICH HAD WITH A "SUPERVISOR" Please wait for a site operator to respond. You are... More...
(Cable TV, Phone, Internet)
atifarooqui Add a Comment
DONT BUY THIS JUNK

Magic Jack Consumer Complaint
THIS THING IS JUNK IT ECOS AND REALY BAD AND ON INTERNATIONAL CONNECTION THEY CHARGE YOU WHILE WATING TO CONNECT AND YOU NEVER CONNCT More...
(Cable TV, Phone, Internet)
ADTOPS Add a Comment
the worst phone service ever!

Magic Jack Consumer Complaint
It never works properly. I can rarely hear clearly while I call through magicjack. I paid more than 40 dollars for a stupid jack which worth nothing. They are still shamelessly boast their phone service is cheap on the TV. Did they ever mention that the quality is... More...
(Cable TV, Phone, Internet)
daphned25 Add a Comment
jacked by "magic"

Magic Jack Consumer Complaint
Well, here we go again is all i can say! Remember the old addage "if it sounds to good to be true". I mean when are we going to wake up? Please who-ever reads this comment take the old addage for what IT'S worth and keep your money in your pocket. DO NOT i... More...
(Cable TV, Phone, Internet)
edwardpmac Add a Comment
No Magic

Magic Jack Consumer Complaint
Here are two conversations I had with Chat regarding the magic jack that worked when I got it -- has been in the drawer for 7 months. I paid for 1 year of service. The phone number they gave me has been disconnected - I checked. I began thinking that maybe the CC... More...
(Cable TV, Phone, Internet)
lilin Add a Comment
Why did I pay for rush delivery

Magic Jack Consumer Complaint
Dear Magic Jack, I paid 3.95 extra for my magic jack and it hasnt got here yet. Just wondering why you have me pay extra for it to get here in seven days when it says 3 to 5 days. I am really pissed off and I am thinking of canceling my order before it even gets here.... More...
(Cable TV, Phone, Internet)
missmace Add a Comment
Magic Jack Makes Me Want to Scream in Frustration

Magic Jack Consumer Complaint
Very unreliable. Have to have computer turned on at all times to make it work, and even then calls will not go through half the time. My friends and family are frustrated because they can rarely get through to me. The only thing I would recommend Magic Jack for is if you are... More...
(Cable TV, Phone, Internet)
tr4veler Add a Comment
Russ

Magic Jack Consumer Complaint
I am very disappointed I thought it would be real neat to have a second line bus after the first one that didn't work I traded it for another I finally got it to work. To find it always shut it self off. I had to go out of town and I left my computer on as to keep the... More...
(Cable TV, Phone, Internet)
russ Add a Comment
It does not work well

Magic Jack Consumer Complaint
I bought Magic Jack as an extra line for my business, for out going calls. I voice quality was bad, garbeled most of the time. I spent countless hours "chatting" on their website. No one could correct the problem. I was the only person who called the Magic Jack #... More...
(Cable TV, Phone, Internet)
LaraineB Add a Comment
DOES NOT WORK RELIABLY

Magic Jack Consumer Complaint
My mom & dad purchased a MagicJack in January of 2009 and tried to use it on their Windows XP machine. Unfortunately, it did not work reliably. Many calls had choppy sound and some would not go through at all. If you rebooted the PC it might work good for an hour or... More...
(Cable TV, Phone, Internet)
livetoride60 Add a Comment
Cusomer service is terrible

Magic Jack Consumer Complaint
Magic Jack customer service refused to honor their 30-day money back guarantee. The product did not work as promised, and they also refused to return $40 in pre-paid international charges. I was doing mission work for my church, and needed to call Haiti. I am very... More...
(Cable TV, Phone, Internet)
rmartora Add a Comment
doesn't work

Magic Jack Consumer Complaint
Either no dial tone, or if there is a dial tone the call will not go through. I have spent approximately 3 1/2 hours since setting up the magicJack trying to get it to function. The customer care area on the web site is not very helpful. I'll be returning this thing... More...
(Cable TV, Phone, Internet)
rsmflash Add a Comment
Doesn't work like claims

Magic Jack Consumer Complaint
After using the Magic Jack for about 3 months it suddenly stopped working! After spending 2 hours on the phone with 4 different people, I was told that they were turning it over to their engineering people and I would hear from them and have it fixed in 24-72 hours. Hour 96... More...
(Cable TV, Phone, Internet)
nururn Add a Comment
Magic Jack

Magic Jack Consumer Complaint
I am not at all satisfied with my Magic Jack. Lots of bugs - dropped calls, static, calls come in but phone doesn't ring, pick up phone to use it and there is no dial tone. Needs lots of work and should not be out on the market until these bugs are fixed. More...
(Cable TV, Phone, Internet)
zyrcon Add a Comment
IT SUCKS!!!

Magic Jack Consumer Complaint
I was happy to try it, but not happy with it. You get what you pay for. After a month the unit malfunctioned and I could not use my home phone. After 5 different idiots on the "help chat" I talked to someone who was quite intelligent. They sent me a new one. A... More...
(Cable TV, Phone, Internet)
wheels58 Add a Comment
Magic Jack review

Magic Jack Consumer Complaint
I had the same experience of it working fine at first and then...reverberations, people hanging up because they can't hear me, not being able to activate a credit card because it wasn't able to read my numbers entry for breaking up to much, can't do conference... More...
(Cable TV, Phone, Internet)
Christine1962 Add a Comment
Dissatisfaction with Magic Jack

Magic Jack Consumer Complaint
I bought my magic jack approximately one month ago and I am really dissatisfied with it. At first, it worked fine--then I started having trouble when using the phone with delays and disconnections. I had to continually move the magic jack around in the usb port to be able to... More...
(Cable TV, Phone, Internet)
kevans Add a Comment
MagicJack STINKS

Magic Jack Consumer Complaint
We've tried to adjust to this horrible reception thinking it would get better but after several months I've given up. I've removed the devise from my computer and today got a land line back again. I suggest that you don't waste time on this item.... More...
(Cable TV, Phone, Internet)
jchase4 Add a Comment
Magic Jack Sucks!

Magic Jack Consumer Complaint
on my calls there is a constant beeping that frustrates my callers to no end. And, voices drop off so sometimes you only catch a few words in a sentence being said. i have chatted with their online "customer no-service" and they all tell me to do the same... More...
(Cable TV, Phone, Internet)
susankasher Add a Comment
Junk!!!

Magic Jack Consumer Complaint
Must have the computer ON for the phone line to be active, and it locks up my computer!!! I'm going to return it back to Best Buy where I purchased it. I've only had it one day and I had enough of it already!! Don't buy!! there are other products out there... More...
(Cable TV, Phone, Internet)
Word628 Add a Comment