Macy's, Inc Reviews, Complaints and Compliments
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Macy's, Inc Reviews By Product
Macy's, Inc Reviews
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Credit Card
Macy's, Inc Consumer Complaint
It is disgraceful that Macy's gives discounts to clients that have a credit card. The ones that dont, or cant get one do not get the same discount. I feel its discriminatory, and they need to give the same percentage off at the register whether you have a card or not. More...
(Shopping, Stores)
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Macy's Chanukah display
Macy's, Inc Support Ticket
I have a family that celebrates both Chanukah and Christmas. It is quite disturbing to me that Macy's has a "Holiday Shoppe" and there is nothing at all for Chanukah. Why take the time to call it a "Holiday Shoppe" when there is nothing but Christmas... More...
(Shopping, Stores)
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Macy's coupons
Macy's, Inc Consumer Complaint
I continuously receive coupons in the mail for what appear to be generous offers from Macy's. However, when making purchases, the items I buy invariably seem to be on the (rather substantial) list of exclusions. What is the point of "inviting" customers into... More...
(Shopping, Stores)
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Macy's Wasted Time
Macy's, Inc Consumer Complaint
I have had a Macy's credit card for several years. I recently purchased a mattress during one of their sales. This purchase was considered a 6 months deferred payment although I continued to pay my Macy's bill well over the minimum due in order to pay the mattress... More...
(Shopping, Stores)
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Macy's review
Macy's, Inc Consumer Review
Submit your recommendation, complaint or question about Macy's Customer Service.
Other consumers or Macy's customer service reps could read it on MeasuredUp and answer you. More...
(Shopping, Stores)
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They don't honor their own receipt
Macy's, Inc Consumer Complaint
I bought a pair of jeans and asked the cashier to put the receipt in the bag. When I went to return it, I just notice "merchant" printed on the receipt instead of "Levi". They could not find what that code stands for and the bar code on the jeans... More...
(Shopping, Stores)
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very very rude sale woman
Macy's, Inc Consumer Complaint
i went to register to check item that i want to buy. i waited for at least fiften minutes in line even though there were only one person in front of me. the sale woman was so inconsiderate, and rude. she was helping someone to pick the dress they want, i waited and waited... More...
(Shopping, Stores)
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MATTRESS
Macy's, Inc Customer Feedback
EXCELLENT SERVICE FROM TOM.A
WE PURCHASED A MATTRESS FROM MACYS ON 3/22/2009. ORDER #58216656 ( GOLDMAN)
I ( RENEE') HAVE A FUSED SPINE. ( NOT FLEXIBLE)I EXPLAINED THIS TO THE SALESPERSON AND HE TOLD US TO BUY A MATTRESS THAT WAS FIRM WITH A SOFT TOP NOT A PILLOWTOP.... More...
(Shopping, Stores)
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Macy's never shop there again
Macy's, Inc Consumer Complaint
hatever happened to customer service.
I had a horrible experiance last monday(6/1/09). I was returning eileen fisher top, and the sales person was acting as if I wore the top. Then the other person got involved( Michelle at pleasanton store) and looking at me and the label.... More...
(Shopping, Stores)
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Macy's now a Title pawn
Macy's, Inc Consumer Complaint
Please let everyone you know that if they have a Macy's credit card, their interest may have increased to 26.99% in January. They did not send letters out to their customers. There was a note on the January 2009 bill that most customers probally missed. They have lost... More...
(Shopping, Stores)
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Macy's irrate customer
Macy's, Inc Consumer Complaint
I am disappointed to say that I have been a cardhold since 2005 with Macy's. I am a single mother of 4 and in 2008-2009 I had 2 surgeries for cancer. I was late a couple of times in 5 years and explained why to May's csr. I have never in all my life spoke with such... More...
(Shopping, Stores)
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Macy's=High School?
Macy's, Inc Consumer Complaint
I am a sales associate for Macy's and will start off by saying that I make a measly $7.55 an hour, and that's after my raise. We are asked to do things like open credits, ask customers their names, and other menial tasks that are not worth our time when factoring in... More...
(Shopping, Stores)
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Good shopping
Macy's, Inc Consumer Review
For a store this big it is nice to be able to say that the clerks really seemed well trained and wanted to be of service.
I dont know if this is national training or just the New York store but good job.
It makes you stand out and makes me want to shop there and tell... More...
(Shopping, Stores)
Macy's, Inc Comments

0
All the cashier are great and friendly and coursteous. My big complaint is that online you have some cute clothes but you have to buy it online. Well I don't buy clothes online ever. Looks like to me you could ship it a certain store location and of course pay online first and then customer could go pick up and try it on in store to make sure it fit properly.
This would be perfect other stores are doing this. I really thinking serious about cutting my card up and going somewhere else for Xmas and shopping for me and special occasions. Sorry you are not going to get anymore of my business. Everytime I come don't find anything and what I do like is online...only sold online. Hope others will do the same as me.