MPC/Gateway Comments

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	First reviewed by: DougA

MPC/Gateway Comments

dino007 says: (2 weeks ago)

0

Hi, I had purchased Gateways for years, glad to support a company with a good product and jobs in America.

I ordered 4 pc's in July 08. It's Nov, we still don't have them. No idea of when they will be shipped. I
just cancelled the order and reordered with Dell.

One sales rep. told me that MPC had moved the Nashville factory to Mexico and is having problems.
My attitude is - should have left the factory where it was.

JimB says: (1 month ago)

0

Good luck getting any resolution. MPC laid off almost the entire Support and Engineering team. Customer systems are in the labs, open and waiting to be worked on, with the people who were working on them gone. No one knows what was being done and how to fix them. UPS and FedEx aren't shipping from MPC because the company's not paying the bills. MPC can't get parts because no one will extend them credit. I know, because I was one of those laid off. I'm not disgruntled - I had respect for the company, until I saw what was going on. Very unethical mismanagement.

TrinityR says: (1 month ago)

+1

HORRIBLE! We dealt with Gateway for years and had superb service everytime. It was a pleasure dealing with them. MPC on the otherhand is crap. I will NEVER recommend them to anyone. MPC promised us an order of 50+ tablets 4-6 weeks. 6 months later they arrived. We ordered these tablets built to spec. We knew what hardware we needed and we knew we would not be migrating to Vista anytime soon. We did want to be Vista capable for future migration. The biggest peave I have over this order was the Video adapter. MPC used the Radeon X1300 Mobile for the tablet. Cool video adapter but the video card doesn't support screen rotation in XP Tablet edition. How smart is that? So now we are stuck with a possible RMA, futher delays for equipment not built to customer specs.