MPC/Gateway Reviews, Complaints and Compliments
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First reviewed by: DougA |
MPC/Gateway Reviews By Product
MPC/Gateway Reviews
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HORRIBLE!!!!!
MPC/Gateway Consumer Complaint
In mid July I sent my computer in for service work to repair a defective port that allows my laptop to charge. I sent it from my current address, and within 3 days I had it returned to me and it wasn’t fixed. I called MPC to request that they take my computer again since it was still not... More...
(Computers, Software, Hardware) -
VERY BAD COMPANY
MPC/Gateway Consumer Complaint
I have had my hard drive blow 4 times because the computer overheats. DO NOT BUY Also continue to complain to the attorney general about MPC and Gateway. My computer was replaced and now the new one they sent me has blown the hard drive. THEY KNOW THE PROBLEM EXISTS More...
(Computers, Software, Hardware) -
MPC/Gateway Horror Story
MPC/Gateway Consumer Complaint
On 26 March, or there about, we ordered a Laptop computer from MPC/Gateway through Jen's employee purchase program. The order was shown to be in the "booking" stage for quite some time, and a call to the sales rep advised us that the order was on hold for a carrying case that had... More...
(Computers, Software, Hardware)
MPC/Gateway Comments
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Good luck getting any resolution. MPC laid off almost the entire Support and Engineering team. Customer systems are in the labs, open and waiting to be worked on, with the people who were working on them gone. No one knows what was being done and how to fix them. UPS and FedEx aren't shipping from MPC because the company's not paying the bills. MPC can't get parts because no one will extend them credit. I know, because I was one of those laid off. I'm not disgruntled - I had respect for the company, until I saw what was going on. Very unethical mismanagement.
HORRIBLE! We dealt with Gateway for years and had superb service everytime. It was a pleasure dealing with them. MPC on the otherhand is crap. I will NEVER recommend them to anyone. MPC promised us an order of 50+ tablets 4-6 weeks. 6 months later they arrived. We ordered these tablets built to spec. We knew what hardware we needed and we knew we would not be migrating to Vista anytime soon. We did want to be Vista capable for future migration. The biggest peave I have over this order was the Video adapter. MPC used the Radeon X1300 Mobile for the tablet. Cool video adapter but the video card doesn't support screen rotation in XP Tablet edition. How smart is that? So now we are stuck with a possible RMA, futher delays for equipment not built to customer specs.
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I ordered 4 pc's in July 08. It's Nov, we still don't have them. No idea of when they will be shipped. I
just cancelled the order and reordered with Dell.
One sales rep. told me that MPC had moved the Nashville factory to Mexico and is having problems.
My attitude is - should have left the factory where it was.