LG Electronics Reviews, Complaints and Compliments

hapefemail says: (3 months ago)

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Horrible HDTV - purchased a 42LG30 HDTV jAN 2009 FROM CIRCUIT cITY - TRIED TOTAKE BACK WITHIN A FEW WEEKS BUT THEY WERE IN BANKRUPTCY AND WOULDN'T RETURN- horrible problems with sound and speakers, fuzzy areas on screen - the picture is not clear, and little sqaures of the picture come and go...what a major mistake -service is a joke...DO NOT BUY LG

Umashanker says: (9 months ago)

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When my first repair from Bhopal Service Centre(High Tech ridiculous) was done, LG customer feedback people took my comments and I expressed my gross dissatisfaction at their attitude.

Umashanker says: (9 months ago)

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N.R.I. INSTITUTE OF INFORMATION SCIENCE & TECHNOLOGY
(Run by Taramathi Education Society)
1, Sajjan Singh Nagar, Opp. Patel Nagar, Raisen Road, BHOPAL (M.P.)
Ph. 0755 – 2684058, 2684060, 4941005, Fax. (0755) 2684059
Website: www.nrigroupindia.com


Prof U.S.Vijaywargiya
Director T&P and Academics
Formerly : Joint Director M.P. Technical Edcation
Registrar Rajiv Gandhi Technical University
Controller Professional Examination Board
Executive Director M.P. Council of Science & Technology
Principal Patel College of Engg
Additional Director,Technocrats Institute of Technology
Director T&P JNCT
Principal Bhabha Engg Research Insitute
Date: 23.02.09
Dear Sir,

I, the complainant, am a retired Professor & principal of an engineering college and in my post retirement am on the staff of a private engineering college.

I purchased your LG TV model Flatron(29 inches screen) latest model in September 1905. One of your officers Mr Chaturvedi, who is incharge of LG-Airconditioners in Bhopal city helped me getting it. He arranged to call the latest piece from Indore as it was not available in Bhopal show room. Since the day it was delivered to me, it didn’t function satisfactorily but due to a busy schedule of each one in the family, we couldn’t take its malfunctioning seriously and with the help of your service center pulled on. It is since Dec 2008 that it started giving trouble. First its Power unit went off. New one took some few days to arrive from Indore and then its replacement and testing another few days and it started working. After ten to twelve days. Again some thing went wrong and your service center fellows took another few days to make things go. This repair not only costed me some two-three thousand rupees but the children of my family got extremely bored and worked up and with great extra efforts they could be silenced.
Since last week, again, the TV is lying non-functional. This time some other Unit went off. Your Service technician was waiting for some component to arrive from Indore. When it arrived, he took another few days to fix it. After that he located that the equipment is getting heated up and he requires to take the entire equipment to the workshop to examine each bit of it. He may do so on Tuesday i.e., 24th Feb. He says that, “In the present condition, this TV can not run for more than 10 minutes continuously. It gets heated up. Then it requires to be cooled down.”
I strongly feel that coincidently and unfortunately, the set supplied to me is defective. I, therefore request you to replace the entire set. I hope you will attend to my complaint without delay else I will be forced to go to court of law for redressal.

Please instruct your people to replace my set at earliest.

Thanks

Prof U S Vijaywargiya
9406542510

LGWorse says: (9 months ago)

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want to wast time n money buy LG Products. Worse customer service and it took 3 months to fix my TV. I adviced my friends and family member to not buy LG.Also they show me how much time I spend with LG customer service to fix my TV. I will give them 1/10 for customer service. 1/10 for fixing my tv.Also there manager lie too. So do not trust there managers.

LGStinks says: (11 months ago)

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LG products are terrible and their customer service is worse. My son's cell phone
has broken 3 times in the last 11 months; every time we have to send it in, he loses
all his contacts, etc. The last time, they refused to fix it! It's still within
the warranty timeframe.
NEVER buy LG!