Hughesnet Consumer Complaints
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Hughesnet Reviews
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discontinued service
Hughesnet Consumer Complaint
I have had Hugesnet satellite broadband for 10 months. After my second day of service I discovered that I could not access a dot mil web site. This affects every federal government employee that has a Hugesnet satellite because you have to access a (dot mil) web site in order... More...
(Cable TV, Phone, Internet) -
Hughesnet
Hughesnet Consumer Complaint
I have had Hughesnet for 3 years now because I can't get cable or DSL in my area. It is awful. The connection speed is terrible. I am writing this at 2am and that seems to be the only time when I have decent internet access. I keep getting a message that the internet... More...
(Cable TV, Phone, Internet) -
Hughesnet Sucks
Hughesnet Consumer Complaint
Hughes.net is awful with lousy customer support. DO NOT USE THESE PEOPLE, they are a rip off. More...
(Cable TV, Phone, Internet) -
My HugesNet Internet Service
Hughesnet Consumer Complaint
The HughesNet plan that I prepay for is called the ProPlus plan, at a cost of $79.99 per month, which they advertise at a speed of 1.6Mbps. Too often people don’t realize that’s quite a large number, written out it’s about 1,600,000 bits per second. That... More...
(Cable TV, Phone, Internet) -
Needs a Fair Access Monitor
Hughesnet Consumer Complaint
Throughput is considerably less than the technical speed. I am paying for about 1700 down and 200 or so up. When you do a speed test, it just sits there for several seconds. Then, it performs at the specified rate, but, again, that's not at all what you experience. The... More...
(Cable TV, Phone, Internet) -
Avoid at all cost
Hughesnet Consumer Complaint
Its simple really. Deliver what you advertise. No one is worse as doing this than Hughesnet. I've been with them for 4 painful years and the story is always the same. It is always in need of maintenance, which is a time consuming process. After the immediate... More...
(Cable TV, Phone, Internet) -
Hughesnet
Hughesnet Consumer Complaint
DO NOT buy from this company! I ordered the service believing it was faster than DSL. I still had my normal service attached and Hughes Net was considerable slower. On top of that the connection when everyone is on is extremely slow; less than dial up. I cancelled my service... More...
(Cable TV, Phone, Internet) -
Worst Service Ever!!!
Hughesnet Consumer Complaint
I didn't think it was possible for a company to fail at every stage of the customer service lifecycle until I encountered Hughesnet. Here's my story: 1. Purchased "Elite" service to replace my existing ISP...then found that the Hughesnet service was 1/3... More...
(Cable TV, Phone, Internet) -
Poor Customer Service and Unreliable!
Hughesnet Consumer Complaint
Hughes Net is horrible! We have had Hughes Net for over five years, at first it worked fine. In the last year or 6 months we have called DOZENS of times with problems with uploading, slow speed, not working at all! They always spend about an HOUR or more on the phone and... More...
(Cable TV, Phone, Internet) -
All you need to know about Hughes net
Hughesnet Consumer Complaint
Hi, To all the Hughes net sufferers, who have been somehow cheated wrongly informed or have been promised something which was never delivered. I am about to let you know how to give them back, what you deserve. I will let you know, everything there is to know about Hughes... More...
(Cable TV, Phone, Internet) -
Thumbs Down
Hughesnet Consumer Complaint
The whole experience with this company has been a nightmare.I would NEVER use this service again or recommend it to anyone EVER.The sales person set me up from the beginning, selling me a package that was not what I asked for.The installers that came to my home had to take my... More...
(Cable TV, Phone, Internet) -
Biggest piece of Junk I've ever used..
Hughesnet Consumer Complaint
I have had Hughesnet for 9 months now and if I'm lucky I've maybe had good internet service for 2 months. Most of the time it is slower than dial up that is if I have any internet at all. For the last 6 days I've been getting that Hughesnet cannot connect to... More...
(Cable TV, Phone, Internet) -
HORRIBLE MISTAKE
Hughesnet Consumer Complaint
Do not fall for this SCAM.... first of all standard installation does not include them putting the dish on a pole thats an extra $125.00 and when they advertise free istallation their not telling you about the $100.00 Activation fee. We used the service for about two in half... More...
(Cable TV, Phone, Internet) -
Avoid if possible
Hughesnet Consumer Complaint
For anyone desperate enough to try this system, I suggest you don't. The bandwidth speeds they promise are fully bogus and barely exceed dial-up speeds most of the time. Their customer service system is abysmal, unless you enjoy talking to people in India a lot. I know... More...
(Cable TV, Phone, Internet) -
Miserable service
Hughesnet Consumer Complaint
I signed up for this service in November, 2007 and it is the worst! On the rare occasions when I can get a signal the service is too slow to use. DO NOT EVER FALL FOR THEIR SCAM! I am locked in for 12 months even though they admit not one byte has passed through my account in... More...
(Cable TV, Phone, Internet) -
Hello I have a flyer for no up...
Hughesnet Consumer Complaint
Hello I have a flyer for no up front fees to have the high-speed internet and the next day they charged me 471.00 for installing and up front fees I showed the installer he said ok but they are still charging me anyway. They are a ripoff. More...
(Cable TV, Phone, Internet)
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