Home Depot Reviews and Complaints

The Home Depot is the largest home improvement retailer in the United States, ahead of rival Lowe's, and the second-largest general retailer in the United States, behind only Wal-Mart.

Home Depot Reviews

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Home Depot policy

Home Depot Consumer Review
wearing buttons. why has others in the family allowed to take aprons form homedepot to home to embroidery for other associates and then charge a fee for doing so. not related but policy, coming in on day off not clocking in and ordering for their department. Both are known by... More...
(Interior Design, Home Services, Construction)
thebull Add a Comment
Home Depot bath

Home Depot Consumer Complaint
Never, ever, ever have a bath remodel done by Home Depot. We should have known by the high pressure, misleading sales person that arrived at our home. We had a simple shower remodel that was not good from the beginning. We had to have the entire thing redone, which turned... More...
(Interior Design, Home Services, Construction)
wolfetal Add a Comment
Home Depot EMPLOYEE FIRED

Home Depot Consumer Complaint
I HAVE A CONTRACTOR ACCOUNT WITH MANY SUBCONTRACTORS THAT I HIRE IN MY POSITION AS GENERAL CONTRACTOR.MR.KEEZER WAS FIRED OVER A PIN HE WAS WEARING. I HEARD YOUR SPOKESMAN'S RESPONSE AND I AM DEEPLY DISSAPPOINTED. STARTED ON 10/30/2009 I WILL CLOSE OUT MY ACCOUNT WITH... More...
(Interior Design, Home Services, Construction)
krs1961us Add a Comment
Home Depot Complaints poor judgement

Home Depot Consumer Complaint
I am deeply saddened over the loss of a Florida mans job because of his button. "One nation under God" is just what we are and is just how we came to be such a great nation. Not that you'll care but I will no longer be shopping at your store Lowes here I... More...
(Interior Design, Home Services, Construction)
UnderGOD Add a Comment
Home Depot Review

Home Depot Consumer Review
On 9-30-2009 two of your employees gave me special service at your store #4660 on Plank Road in Fredericksburg, VA 22407. First JAMIE took the lumber cutting note my husband had given me and produced perfect shelves, even guiding me to a cheaper piece of wood which would... More...
(Interior Design, Home Services, Construction)
xxxxxxxxxxxxxxxx Add a Comment
INGLORIOUS MANAGERS

Home Depot Consumer Complaint
I HAD AN EXPERIENCE AT THE CUTLER RIDGE STORE IN FL, AFTER PURCHASING AN ITEM IN THE GARDEN DEPT, I COULD HARDLY FIND ANYONE TO HELP ME AFTER FINDING HULIO WHICH I BELIEVE IS THE BEST ASSOCIATE IN HOME DEPOT TO HELP ME AFTER WE WERE THROUGH I COULDN'T HELP BUT NOTICE THE... More...
(Interior Design, Home Services, Construction)
homedepot100 Add a Comment
I FIRED HOME DEPOT!

Home Depot Consumer Complaint
AFTER VIEWING MY STATEMENT AND NOTICING I WAS PAYING 26% INTEREST ON MY BALANCE, I DECIDED TO CALL AND COMPLAINT. SORRY, "THEY" RAISED THE AMOUNT AND "THEY" WON'T ALLOW US TO MAKE CHANGES. WHO IS "THEY"? I DECIDED TO FIRE THEM, CLOSED MY... More...
(Interior Design, Home Services, Construction)
GUILLERMOMP Add a Comment
Blue Screen of Death

Home Depot Consumer Complaint
Home Depot support has crashed my computer twice (two out of three scheduled services). I would never recommend their tech support to anyone. My brand new HP computer is unusable, especially since I didn't get any restoration software with it when they sold it to me. You... More...
(Interior Design, Home Services, Construction)
janscomments Add a Comment
Window Replacement

Home Depot Consumer Complaint
Home Depot Customer Service in Edgewood, MD and installed my windows and patio door. The contractor did the best job he could within limitations. The limitations were they ordered the wrong patio door left some of the wood exposed and now I have to wait ten more days to get... More...
(Interior Design, Home Services, Construction)
lleong09 Add a Comment
Carpet & Installation

Home Depot Consumer Complaint
The Beaulieu of America carpet I purchased and had installed through Home Depot began to "Pucker" after less than 1 year. Home Depot sent their carpet repair tech, who said the carpet is delaminating and it is a factory defect. Home Depot then sent their... More...
(Interior Design, Home Services, Construction)
richmich58 Add a Comment
Home Depot refund policy

Home Depot Consumer Complaint
Last Sunday, I purchased some fencing materials and was overcharged $400.00 by the cashier. I immediately called this to the cashier's attention and she sent me to the customer service counter to get it fixed. After waiting for about 30 minutes (the return line was out... More...
(Interior Design, Home Services, Construction)
pissedoffatHD Add a Comment
Bad Generator

Home Depot Support Ticket
Sportsman 4000 Generator stopped running and will not generate any power. This generater was used twice when failure occured. Home Depot on-line was used to purchase generator and doesn't want to really help. We have RMA from manufacturer, Buffalo Tools. We are now... More...
(Interior Design, Home Services, Construction)
RSDom Read The Conversation
Home Depot Sportsmans Generator

Home Depot Consumer Complaint
We ordered a Sportsmans 4000 Generater from Home Depot on-line in May, 2009, to power our camper. The weekend after receiving the generater we took it out camping and it ran fine and supplied more than enough electrical power. Three weeks later we took it along on our next... More...
(Interior Design, Home Services, Construction)
RSDom Add a Comment
Home Depot Online vs In Store

Home Depot Consumer Complaint
The great products advertised online are not available in the actual store. And the online site doesn't accept gift cards. Why can you buy gift cards online but can't shop with them???? More...
(Interior Design, Home Services, Construction)
LadyJnGA Add a Comment
hardware

Home Depot Consumer Review
larry in hardware was very helpful in the surprise az store some of the employee dont even take the time he was very helpful thank you. Rick More...
(Interior Design, Home Services, Construction)
ginni Add a Comment
Home Depot unfair to associates

Home Depot Support Ticket
The Manager of the Danvers Mass. Liberty Tree Mall location is awful towards associates. He only pushes forward his special friends no matter how bad they are to others. He also sets up employees to fall if he does not like them even tho they are good employess. This guy needs... More...
(Interior Design, Home Services, Construction)
justinaskyser Read The Conversation
Beware on online ordering

Home Depot Consumer Complaint
Ordering online from Home Depot can turn into a nightmare if something unusual comes up. Following surgery, my chest freezer failed so I took advantage of the ordering online opportunity since I could not drive to a store. I assumed that delivery would be within 1 or 2... More...
(Interior Design, Home Services, Construction)
PoorServiceRecd Add a Comment
Home Depot teak table costly and missrepresentation

Home Depot Support Ticket
bought teak table and chairs weather proof from the rian forrest of bolivia garanteed to withstand the weather paid over 1000. brought it home took 2 days to put together,the very next day it rained that table turned brown and started to crack to the point that my daugher had... More...
(Interior Design, Home Services, Construction)
nmouhteros Read The Conversation
Home Depot teak outdoor table and chairs

Home Depot Consumer Complaint
paid over 1000 dollars on a teak out door table and cairs all waether proof and sat on it maybe twice from the splinters and worping of the piece with no resolution. lost money and time , if I can get this replaced or the company offer something it would be great. More...
(Interior Design, Home Services, Construction)
nmouhteros Add a Comment
Home Depot customer service

Home Depot Support Ticket
It has been a total fiasco over purchasing appliances. They originally were delivered to the incorrect house, treated by indignant employees of the delivery company and then eventually had the items delivered by the "Keystone Cops". What a terrible experience this... More...
(Interior Design, Home Services, Construction)
crwatkins Read The Conversation