Home Depot Reviews, Complaints and Compliments
The Home Depot is the largest home improvement retailer in the United States, ahead of rival Lowe's, and the second-largest general retailer in the United States, behind only Wal-Mart.
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First reviewed by: Codehead |
Home Depot Reviews By Product
Home Depot Reviews
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bad customer treatment
Home Depot Consumer Complaint
I normally get decent service at the Home Depot in Grafton near me, but after how they upset my 72 year old mother today, I just may go to Menards in West Bend or Fleet Farm. Quite simply, my mother bought a replacement kitchen faucet sprayer from Home Depot and had asked me to come over and... More...
(Interior Design, Home) -
Failure to deliver ordered product
Home Depot Consumer Complaint
I ordered a 82 1/4 inch custom-order door from Home Depot. Supplier -Emco. The door that was delivered measured 81 inches yielding a 1 inch gap at the bottom of the door, rendering the door virtually useless. Response from Assistant Manager: \"Thats the way all these doors are delivered... More...
(Interior Design, Home) -
Online cancellations
Home Depot Consumer Complaint
Placed an order online, only to have it canceled by Home Depot.com a week later, no explanation, just an apology. Placed another order later, that item after a week of waiting became an "unexpected" backorder. Had to cancel 3 weeks later as status never changed. Placed another order... More...
(Interior Design, Home) -
Home Depot - Failing Organization
Home Depot Consumer Complaint
Home Depot was a well run organization when it first hit the scene. It has now become another large company that has forgotten about the customer. It's recent attempts to change it's philosophy continue to fail. This past year alone I have several stories of not having any aisle... More...
(Interior Design, Home) -
Home Depot
Home Depot Consumer Complaint
I recently purchase a small place which required me to make a lot of trips to Home Depot for my own home improvement. At first, I was very happy with this place because of all the things that they have. Unfortunately, my first good impression did not last that long. As I was searching to... More...
(Interior Design, Home) -
Check out from the depths
Home Depot Consumer Complaint
The Human component of checking out and paying is not going to survive against the faster and nicer self check out lanes. Today I stopped in a Home Depot to buy an electrical tool and some drywall anchors. I see a self check out line open and one person checking people out the old fashion way.... More...
(Interior Design, Home) -
Beware of too good to be true Internet Sales
Home Depot Consumer Complaint
On April 4, 2008, I placed an online order for 5 lamps that were marked "ONLINE SPECIAL". They were all different lamps, with the exception of 1, which I placed an order for 2, making my total item order 5. One particular lamp was on sale for almost 90% off the regular retail. It... More...
(Interior Design, Home) -
We Don't Tie
Home Depot Consumer Complaint
COMPLAINT: I called ahead to check on availability of 2 pieces of Styrofoam panels. I asked if I could get some assistance tying the panels to my SUV roof. No problem is what I'm told. I drive 32 miles one way to get them, ask for help, a nice associate didn't feel he was talented... More...
(Interior Design, Home) -
I have spent Voo-Coos of money...
Home Depot Consumer Complaint
I have spent Voo-Coos of money at your Wal-Mart Stores all over. I feel you are wrong buy taking the lay-away plan away. Since Bush has been in office it has hurt Americans all over finanually. Sometimes the lay-away helps people to get what they want. I am totally against your rules... More...
(Interior Design, Home) -
BRIGGS & LAY PRO, INCORPORATED...
Home Depot Consumer Complaint
BRIGGS & LAY PRO, INCORPORATED P. O. BOX 3815 APPLE VALLEY, CA 92307 Telephone: (800) 527-5101 February 3, 2008 Corporate Office: 315 North La Cadena Drive Colton, CA 92324 Customer Service Re: Home Depot #6683 1451 West Foothill Boulevard Rialto, CA 92376 Re:... More...
(Interior Design, Home) -
I stopped by Wal-Mart to get...
Home Depot Consumer Complaint
I stopped by Wal-Mart to get Good Start Formula. Good Start had sent several coupons for $8.00 and $1.00 off a can of formula. I got the LAST three cans on the self (not the first time Wal-Mart has been out of a product). I took my cans to the register, first the clerk rang up my three cans of... More...
(Interior Design, Home) -
I am remodeling my kitchen and...
Home Depot Consumer Complaint
I am remodeling my kitchen and just went (1/5/08)to Home Depot to shop for the works - cabinets, counters, appliances. The customer service was TERRIBLE! When I asked to look at appliances I was told to look at cabinets first, however, the woman in that department just shuffled around and handed... More...
(Interior Design, Home) -
I once lived a mile from Home...
Home Depot Consumer Complaint
I once lived a mile from Home Depot in Mesa, AZ, so I went there all the time. But the service and inventory was so inferior that I always ended up leaving angry and driving 10 miles to Lowe's, where I always left satisfied. Now that I have moved to Show Low, AZ, I am once again... More...
(Interior Design, Home) -
THD At Home Services Home Depot...
Home Depot Consumer Complaint
THD At Home Services Home Depot At Home Services Tampa / St. Petersburg, FL Never use home depots installers if you have more than "one project". It's confusing as each will have a separate contract and payment. Also you will not receive any invoice letting you know if you... More...
(Interior Design, Home) -
I'm very disappointed in the new...
Home Depot Consumer Complaint
I'm very disappointed in the new Super Wal Mart in Gilroy, Ca. The check out lanes in this Super store on Dec. 12 were 3, one was 10 items or less. We stood in line longer then it took us to shop and this was after work on Wen. 6:10 PM dinner time. My daughter had her 1 year old she fussed... More...
(Interior Design, Home) -
I am tired of being treated like...
Home Depot Consumer Complaint
I am tired of being treated like a criminal at my local wal-mart. Tonight I went in to simply exchange an UNOPENED Ipod 8gb nano-- blue one for a green one WITH A RECEIPT. Upon ENTERING the store the alarm went off, so I had to be subjected to the greeter (developmentally challenged -- which is... More...
(Interior Design, Home) -
We purchased Goodyear tires from...
Home Depot Consumer Complaint
We purchased Goodyear tires from Wal-Mart in Conway, S.C. The belts separated in two of the tires with less than 15000 miles. I contacted Goodyear and was told that these tires were made for wal-mart and goodyear would not stand behind them. I contacted Wal-Mart and my wilf took the car in and... More...
(Interior Design, Home) -
The Wal=Mart Company here in...
Home Depot Consumer Complaint
The Wal=Mart Company here in Grants, New Mexico knows that that the townspeople have no choice but to go to them since we are about 80 miles from a city. Their handicap spaces are always taken by people with no placards! We have had to walk from the last aisle way out in nowhere because of this.... More...
(Interior Design, Home) -
On 10/10/07 I purchased a GE...
Home Depot Consumer Complaint
On 10/10/07 I purchased a GE Refrigerator at Home Depot. The first attempt to deliver the refrigerator upon inspection discovered the refrigerator was dented at the bottom. The driver says he's authorized to allow me up to $30 for the damage. I told him I did not pay for a dented... More...
(Interior Design, Home) -
I shop at the Ammon, Idaho Wal...
Home Depot Consumer Complaint
I shop at the Ammon, Idaho Wal Mart store at three times a week. I spend hundreds of dollars in there. For the past 2 months the milk and dairy products have been spoiled. The meat has also been spoiled. The frozen food selection has been down to nothing to choose from, and alot of shelves... More...
(Interior Design, Home) -
On Thursday Sept 27 I visited...
Home Depot Consumer Complaint
On Thursday Sept 27 I visited Home Depot to Purchase a hot water heater,they had no one working in the plumbing dept to assist me,I then went to customer service and they put me on the phone to set this up.I was assured that the water heater would be installed the next day before I purchased it.I... More...
(Interior Design, Home) -
"Satisfaction guaranteed" is...
Home Depot Consumer Complaint
"Satisfaction guaranteed" is written in huge letters on wal-mart. NOT! We bought a Kodak digital camera in March for our silver anniversary trip to hawaii in august. It died in june. Had to send it away for repair. 3 weeks later we got it back with a check-list 'clean bill.'... More...
(Interior Design, Home) -
I AM GOING TO USE THIS TIME TO...
Home Depot Consumer Complaint
I AM GOING TO USE THIS TIME TO COMPLAIN ABOUT WAL MART. I USE TO ENJOY GOING TO MY LOCAL WALMART TO HAVE MY CAR SERVICED AND TO SHOP MAY BE EVEN OPEN A LAY-AWAY FOR THE MORE EXPENSIVE ITEMS. NOW I CAN DO NIETHER THEY HAVE FORGOTTEN CUSTOMER SERVICE AND THE PEOPLE WHO MADE THEM AND THEY ARE TRYING... More...
(Interior Design, Home)
Home Depot Comments
0 
I think Home Depot does not have enough people working in the stores. I'm always looking for someone to come help me and takes me average of about 10 minutes until I find a guy that's not busy. Usually I have to hunt somebody down to help me. Isn't it supposed to be the other way around? Never shop in Akron or Canton, Ohio's Home Depots. I do not like Home Depot anymore because of their customer help inside the stores is louzy.
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