Home Depot Reviews, Complaints and Compliments
The Home Depot is the largest home improvement retailer in the United States, ahead of rival Lowe's, and the second-largest general retailer in the United States, behind only Wal-Mart.
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Home Depot Reviews By Product
Home Depot Reviews
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Home Depot customer service
Home Depot Support Ticket
It has been a total fiasco over purchasing appliances. They originally were delivered to the incorrect house, treated by indignant employees of the delivery company and then eventually had the items delivered by the "Keystone Cops". What a terrible experience this... More...
(Interior Design, Home Services, Construction) -
Home Depot customer service
Home Depot Consumer Complaint
Purchased a washer, dryer and refrigerator from Home Depot in Pinecrest, FL..what a terrible experience is has been. They attempted to deliver it to an incorrect address and then told us they couldn't deliver it to us for another week. We had already disconnected our... More...
(Interior Design, Home Services, Construction) -
Home depot sold me bad sod and told me to dig it up
Home Depot Consumer Complaint
I just purchased a new house and bought all of my stuff from Home Depot West Sacramento #1846 690 Riverpoint CT West Sacramento, CA 95605 (916)617-2128, including all my sod in my backyard. Its been months since my boyfriend and I added the sod to the new soil I added to... More...
(Interior Design, Home Services, Construction) -
Home Depot customer service
Home Depot Consumer Complaint
Home Depot Store in Matterson Il. While attempting to load my grill I had just purchased,the sell associate that was assisting me drop the grill. I asked for an exchange and while preparing to service me, by getting some wrap to prevent the item from being damaged another... More...
(Interior Design, Home Services, Construction) -
Home Depot customer service
Home Depot Support Ticket
$15,044 and have applied for a credit from my home depot credit card of $5,300 leaving a balance of $9744.00. The salesman tried to obtain for me a credit line increase which I was turned down. I pay my bills as agreed each and every month. There is only one cap. one... More...
(Interior Design, Home Services, Construction) -
Employees Attitude
Home Depot Consumer Complaint
The guys at your paint department is such a miserable person and we both me and my wife feel really sorry for him. However, I don't think it is appropriate for him to take it out on his customers. We just got a new home, we are buying a lot from you lately but every time... More...
(Interior Design, Home Services, Construction) -
Home Depot customer service
Home Depot Consumer Complaint
Here's one for you. I picked out flooring based on a 7 - 10 day install window after measurements taken. Two months earlier I had measurements taken for the same project, but they couldn't find them. About 10 days after signing the agreement, and 5 days after... More...
(Interior Design, Home Services, Construction) -
Return policy way below par
Home Depot Customer Feedback
Home Depot via email offered me a 60% discount on lighting but only if I purchase online. I called to find out the return policy. They don't take returns in store. Instead they CHARGE ME A FEE for an internet purchase. This is a disgrace. How do they expect to ride the... More...
(Interior Design, Home Services, Construction) -
Manager
Home Depot Consumer Complaint
You would think with economy as it is and the many companies going out of business that they would appreciate their customers, this screwed up company called HOMEDEPOT put my APR from 22% to 26% after me asking to please lower it, instead they raised it. My huband called and... More...
(Interior Design, Home Services, Construction) -
Return Policy a joke
Home Depot Support Ticket
On Jan. 5th 2009 I purchased a Homilite generator for $600.00 from Home Depot in Aberdeen,WA to run the power in my semi-truck.I drive alot of the northern states. When I got to South Dakota the generator would not start, it was 8 degrees outside but when I got to the lower... More...
(Interior Design, Home Services, Construction) -
Refund Policy a joke
Home Depot Consumer Complaint
On Jan. 5th 2009 I purchased a Homilite generator from Home Depot in Aberdeen,WA to run the power in my semi-truck.I drive alot of the northern states. When I got to South Dakota the generator would not start, it was 8 degrees outside but when I got to the lower states it... More...
(Interior Design, Home Services, Construction) -
Rude cashier
Home Depot Consumer Complaint
At the Corona Home Depot on McKinley St. I went in to purchase some items of low value, and a cashier looked at me and asked if I was cold. I said no. Why should I be when it's 70 degrees outside. I told her I was hot and thought she'd drop it. I went to check... More...
(Interior Design, Home Services, Construction) -
Bad to long time associates
Home Depot Consumer Complaint
The Home Depot in Danvers, MA east has gotten really bad towards their employees since manager DeVito took over. He has continually set up people that make the highest pay to be fired for anything to save comapny money. These unethical procedures need to stop as this BIG Box... More...
(Interior Design, Home Services, Construction) -
Poor Installation
Home Depot Support Ticket
Purchased a fridge from Home Depot. Nice enough sales guy and good price on fridge. Delivery guys did not tape doors shut and the freezer door swung open onto our rocks in front yard. My wife luckily just saw that happen and guy was trying to wipe it off and looked at her with... More...
(Interior Design, Home Services, Construction) -
NEVER AGAIN
Home Depot Consumer Complaint
Purchased a fridge from Home Depot. Nice enough sales guy and good price on fridge. Delivery guys did not tape doors shut and the freezer door swung open onto our rocks in front yard. My wife luckily just saw that happen and guy was trying to wipe it off and looked at her with... More...
(Interior Design, Home Services, Construction) -
laminate click together flooring
Home Depot Consumer Complaint
terrible, bought 22 packages with 4 floor pieces per package.I was given 11 packages to take home with the promise the other 11 boxes would be ready for pick up friday after thanks giving day at the latest.On that friday I learned the other 11 were not order yet,but would be... More...
(Interior Design, Home Services, Construction) -
bad customer treatment
Home Depot Consumer Complaint
I normally get decent service at the Home Depot in Grafton near me, but after how they upset my 72 year old mother today, I just may go to Menards in West Bend or Fleet Farm. Quite simply, my mother bought a replacement kitchen faucet sprayer from Home Depot and had asked... More...
(Interior Design, Home Services, Construction) -
Failure to deliver ordered product
Home Depot Consumer Complaint
I ordered a 82 1/4 inch custom-order door from Home Depot. Supplier -Emco. The door that was delivered measured 81 inches yielding a 1 inch gap at the bottom of the door, rendering the door virtually useless. Response from Assistant Manager: \"Thats the way all these... More...
(Interior Design, Home Services, Construction) -
Online cancellations
Home Depot Consumer Complaint
Placed an order online, only to have it canceled by Home Depot.com a week later, no explanation, just an apology. Placed another order later, that item after a week of waiting became an "unexpected" backorder. Had to cancel 3 weeks later as status never changed.... More...
(Interior Design, Home Services, Construction) -
Home Depot - Failing Organization
Home Depot Consumer Complaint
Home Depot was a well run organization when it first hit the scene. It has now become another large company that has forgotten about the customer. It's recent attempts to change it's philosophy continue to fail. This past year alone I have several stories of not... More...
(Interior Design, Home Services, Construction)
Home Depot Comments
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I had hurracane shutters installed thrue home depot ,I was never told there was a dead line to subbmit to my safe florida home so that i would get $3400.00 back from my safe fl. home .I never got nothing back.to top it off i was told it would go into home depot credit card interest free for a year,instead they gave me 6 months im still fighting. be aware
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your guy "Armando" is a total rude person. Not only to me but to people on the phone. Home Depot Flagstaff AZ I will never go back because of this guy.
0
today i went to the home depot in lewisville, texas. I was help by "Mercy", i had the best help with everything that i needed. "Mercy"-that is the lady's name that help me on everything-she was really nice, polite, and help me understand everything that i didn't understand without gettin mad at me-she was really patient. "Mercy" works at the store in Lewisville, Texas-she did a wanderful job helping me out. Thank you Mercy.
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I think Home Depot does not have enough people working in the stores. I'm always looking for someone to come help me and takes me average of about 10 minutes until I find a guy that's not busy. Usually I have to hunt somebody down to help me. Isn't it supposed to be the other way around? Never shop in Akron or Canton, Ohio's Home Depots. I do not like Home Depot anymore because of their customer help inside the stores is louzy.
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