Hewlett-Packard (HP) Consumer Complaints

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• non-expansion bay

  
  Hewlett-Packard (HP) Consumer Complaint
  I recently purchased my fourth and last HP computer. I picked out the model I wanted, (it had two dvd drives which I said was important to me)but let myself be talked into a more expensive one.I was assured it was very similar but better.(my mistake) I found out later when I... More...
  (Computers, Software, Hardware - Sponsored by APPLE)
    hotair      Add a Comment

• Service

  
  Hewlett-Packard (HP) Consumer Complaint
  A few weeks ago I purchased a wireless modem from my local phone provider. After getting it set up, I still could not connect to the internet. I called the phone company and they ran their test and found no problem with the modem or internet conection and told me I needed to... More...
  (Miscellaneous)
    JPhelps      Add a Comment

• HP told me my 2 year old printer "too old"

  
  Hewlett-Packard (HP) Consumer Complaint
  My 2.5 year old Color Laserjet 2840 is experiencing "scanner error 2", so I called to find a repair location. Customer service told me that because it is "so old", there are no repair locations within a 90 mile radius. Since I live in a major US city... More...
  (Repair Services)
    JanAZ      Add a Comment

• web cam

  
  Hewlett-Packard (HP) Consumer Complaint
  Customer Service...what a joke I asked for help on fixing my Hp Pavilion DV5 laptop pre installed webcam after being passed from pillar to post for twenty minutes I was told i would need a service contract....come on its a generic fault with the laptop its not anything I... More...
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    stephenmacdougall      Add a Comment

• HP Tech. Support

  
  Hewlett-Packard (HP) Consumer Complaint
  In my entire life I have never dealt with such incompetence. I bought an extended warranty on line along with a L7780 Office Jet! The printer was working fine but all I needed was some help configuring the wireless option. First they said that I didn't have an extended... More...
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    Stevessf      Add a Comment

• HP PCs

  
  Hewlett-Packard (HP) Consumer Complaint
  Don't ever buy a HP PC.They are still junk and self destruct. 20 years ago I was VP of Technology for a $2billion company. We evaluated HP PCs and threw them outevry time. Recently I was persuaded to buy a HP PC because they were supposed to be better now. It too... More...
  (Computers, Software, Hardware - Sponsored by APPLE)
    racers      Add a Comment

• Lousy Support

  
  Hewlett-Packard (HP) Consumer Complaint
  The following was sent to HP Support on-line... REFERENCE MY PRINTER PSC 3200. CANNOT REMOVE SOFTWARE FROM MY COMPUTER! USED UNINSTALL IN CONTROL PANEL, REMOVED ALL DIRECTORIES 'HEWLETT PACKARD', 'HP'. AS A FINAL EFFORT I REMOVED ALL HP REFERENCES IN THE... More...
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    farpoint5688      Add a Comment

• HP TouchSmart tm2

  
  Hewlett-Packard (HP) Consumer Complaint
  I reciently graduated from Highschool and reaserched lapops that would be good for my field of study in college. I was given the HP TouchSmart tm2 as a highschool graduation gift from my parents. I love the laptop but in less then two weeks i found a severe flaw in the... More...
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    DinaCola      Add a Comment

• Hewlett-Packard customer service is a nightmare

  
  Hewlett-Packard (HP) Consumer Complaint
  My husband has been on the phone with their support to try to fix his laptop that he uses for his business for 2 hours and still is not getting anywhere with them. They want $99 to help him. What ever happened to customer service. I know that from what he has gone thru tonight... More...
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    KPrather      Add a Comment

• Model

  
  Hewlett-Packard (HP) Consumer Complaint
  I bought a laptop/ HP dv6 HP pavillion on May 10 2009. At that time I was unaware of a problem with the hinges in most of the HP laptop models. I also was unaware that HP was aware and there was a deadline of May 31 to have this problem fixed at no charge. I was content with... More...
  (Computers, Software, Hardware - Sponsored by APPLE)
    suema      Add a Comment

• hp computer

  
  Hewlett-Packard (HP) Consumer Complaint
  This is absolutely the last time that I buy any kind of product at HP. Thank's God the wold is big and there are plenty of services. In my 20 years of experience dealing with computers HP has been a nightmare for my laptop and printer both under warranty. Right now I... More...
  (Electronics, Appliances - Sponsored By BEST BUY)
    11Ava11      Add a Comment

• Poor Customer Service

  
  Hewlett-Packard (HP) Consumer Complaint
  I have been in contact with HP regarding a laptop I purchased which was recalled. Although it was registered and I received sales promos from HP, I was never informed of the recall. When I finally found out about the recall HP insisted I had missed the cut-off date. If... More...
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    darkie      Add a Comment

• HP 6500 wireless printer

  
  Hewlett-Packard (HP) Consumer Complaint
  Very Very dissappointed really regret having paid more with the expectation of a quality product and a trouble free use. Printer is slow, functionally brain dead, sold with a tiny ink demo cartridge forcing me to buy new expensive proprietry ink from day1 Wireless wizard... More...
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    HPRant      Add a Comment

• Lost an HP Customer for Life

  
  Hewlett-Packard (HP) Consumer Complaint
  Bought an HP Pavilion from Costco July 2008. Had to send for repair June 2009(graphic's issue). Came back from repair useable but with top lid loose near hinge in lower right hand corner... making a clicking sound when opening the lid but functional until January 2010.... More...
  (Repair Services)
    pga560      Add a Comment

• Reviews

  
  Hewlett-Packard (HP) Consumer Complaint
  I purchased a large screen laptop to replace my ageing desktop. After six months of use the screen developed a hairline fracture and HP refused fix it. They say it was damaged and won't fix it, even though they admit there is no physical evidence for it - I say it is a... More...
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    Roqsbox      Add a Comment

• bad customer experience

  
  Hewlett-Packard (HP) Consumer Complaint
  my HP netbook is broken.it is still under warrenty. it took 1hour & 41minutes on the phone just to get a box sent to me to send my computer in to be fixed. I could not understand the technicians .they could not understand me.it was very,very,ver,very frustrating.this... More...
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    DAVID05      Add a Comment

• HP

  
  Hewlett-Packard (HP) Consumer Complaint
  I ordred a customized HP PC and was charged $4000.00+ and given a ship date of June 21, 2010. I called on June 22 because it has not shipped. I spoke to three different people and was told three different stories. I have paid over $4000.00 and I do not have ANY idea if or... More...
  (Computers, Software, Hardware - Sponsored by APPLE)
    ableme      Add a Comment

• Scanning Scam

  
  Hewlett-Packard (HP) Consumer Complaint
  After several years of service, my printer is now out of waranty and apparantely out of my control. Now, when I try to scan a picture to send to a client, I have a commercial on the screen and I cannot get it off. I do not send commercials along with photos to my clients.... More...
  (Miscellaneous)
    Casidy      Add a Comment

• Hewlett Packard F4235 All in One Printer

  
  Hewlett-Packard (HP) Consumer Complaint
  I purchased this printer and have had nothing but problems almost from the beginning which was January 2009. I have deleted the whole program from my computer and then put it all back. The "clip" was very nice but was short lived. I try to scan a 8.5 x 11.5 sheet... More...
  (Miscellaneous)
    mudlake      Add a Comment

• Crap

  
  Hewlett-Packard (HP) Consumer Complaint
  HP Pavilion dv 9000 series notebook motherboard crapped out barely out of warranty. Am learning that HP motherboards have had quality issues that HP has known about and refuses to notify their customers of the potential problems. After going through many worthless customer... More...
  (Computers, Software, Hardware - Sponsored by APPLE)
    Rmc90066      Add a Comment

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