Hewlett-Packard (HP) Consumer Complaints

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Hewlett-Packard (HP) Reviews

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unhappy
Hewlett-Packard (HP) Consumer Complaint
I brought a compac laptop. It started making a loud noise and cutting on and off. I called hp and I was on hold for two and 30 min. I want my money back and I do not wish to buy another hp product.I also got hung up on twice. More...
(Computers, Software, Hardware)
shannonwilliamson Add a Comment
Laptop
Hewlett-Packard (HP) Consumer Complaint
I bought a HP laptop, vist 64 bits...i spend 24 hours so far with their tech support, no one has been able to fix my problem and everytime you call you speak to a different person who wants you to tell the whole story over again. It's my fouth HP computer, and it will be my last...do not buy HP More...
(Computers, Software, Hardware)
boasortef Add a Comment
HP DVD 1000 - a bad model. Please stay away from it
Hewlett-Packard (HP) Consumer Complaint
Hi, We purchased our customised HP Pavilion dv5t Entertainment Notebook soemtime in Sept '08. Model - HP Pavilion dv1000. Within a few days we noticed some problems with the notebook. Listing it down - Keyboard getting stuck Volume not up to the mark Wireless not working 2... More...
(Computers, Software, Hardware)
fabmats Add a Comment
Avoid phone orders with HP.
Hewlett-Packard (HP) Consumer Complaint
The foreign salesperson that took a call to correct an online order provided misleading information about a discount if I cancelled the order and reordered with her, and when I did not get the promised discount, the company refused to pay. If dealing with HP directly I recommend using only the... More...
(Computers, Software, Hardware)
SusanP Add a Comment
Avoid HP= avoid terrible service ever
Hewlett-Packard (HP) Consumer Complaint
I bought this HP pavillion note book April 2007. In August, I noticed the DVD player was not functionning properly. So, I took it to best buy, thsy ship it to HP and this returned after 4 weeks. They stated that everything was fixed. Whgen I checked, I had the same problem, so I decided to call... More...
(Computers, Software, Hardware)
ines Add a Comment
OMG HP customer service STINKS!
Hewlett-Packard (HP) Consumer Complaint
My husband bought me a CQ50Z notebook as a gift , I had it for ONE week when it went kablooey. When I contacted HP & finally got put through to Tech Support the guy said he had never heard a computer make that sound. They sent me a box to ship it back for repair & ever since then... More...
(Computers, Software, Hardware)
arcticmyst Add a Comment
hp compaq 6720s notebook
Hewlett-Packard (HP) Consumer Complaint
i bought this HP notebook about six months ago, since then i have had nothing but problems, the machine is totally rubbish,since day one i had software problems such as windows explorer and internet explorer crashing, then after less than two months i had a total crash, turned out that the hard... More...
(Computers, Software, Hardware)
pmasuri Add a Comment
CHEAP product/TERRIBLE customer service
Hewlett-Packard (HP) Consumer Complaint
In all the years I've ever dealt with technical customer service, I would have to say that HP is the worst! I bought an OfficeJet J6480 from the HP website. I immediately had problems with it from day one. The off button doesnt work (you have to unplug it!), the top loader doesn't load,... More...
(Computers, Software, Hardware)
prtygrrrl778 Add a Comment
Avoid At All Cost
Hewlett-Packard (HP) Consumer Complaint
I had a DV2000 laptop. I sent it in for extended warranty repair. There were three things wrong with it. When it came back the 8X LightScribe DVD was replaced with 4X standard DVD. When returning it to get re-refixed, I was unable to get any information about the status of the computer, nor was I... More...
(Computers, Software, Hardware)
KenTi Add a Comment
photosmart 3210
Hewlett-Packard (HP) Consumer Complaint
HAD 3210 for well over a year and found it almost impossible to use - we are forever being told "the tray is out of paper" when it isn't. And when it does go through it often jamsUsed to have a much cheaper Epsom that just printed. Up-graded to get a scanner, copier and printer... More...
(Computers, Software, Hardware)
Davey Add a Comment
Warranty at Hewlett Packard HP? Not so much
Hewlett-Packard (HP) Consumer Complaint
I purchased an HP Hewlett-Packard printer at an Office Depot and paid an extra $19.99 for an extended warranty that was supposed to cover EVERYTHING. I had had the printer for about a month when it just stopped working for no reason. I called Office Depot and asked if I could exchange for a new... More...
(Computers, Software, Hardware)
johnnyappleseed Add a Comment
Worst Service Ever!!!!!
Hewlett-Packard (HP) Consumer Complaint
Please get in touch with me to resolve I sent my Pavillion DV4000 in to the service center to have a part on the motherboard replaced (the sound on my computer was not working). I sent it in on the 14th of March. They originally told me that I would have it back on the 26th of March. Then... More...
(Computers, Software, Hardware)
zona8fan Add a Comment
Service
Hewlett-Packard (HP) Consumer Complaint
When I first got the printer, it didn't work. Spent 3 hrs on phone with service dept. Still didnt work. Then I hired a pro who spent 4 hours on phone with HP and got it to work(I paid the pro). Now it will not do what its supposed to do. I have phoned, corresponded e-mail(at least 4 times)... More...
(Computers, Software, Hardware)
Jonalt Add a Comment
Expensive disposable printers! I...
Hewlett-Packard (HP) Consumer Complaint
Expensive disposable printers! I purchased an HP 7210 All-in one on 12-30-2005. 2 months after the warranty was up the plastic piece that holds the black print cartridge in place broke. HP informed that there is no replacement and that it is not repairable. This is a very expensive disposable... More...
(Computers, Software, Hardware)
TammyCompton Add a Comment