Hewlett-Packard (HP) Consumer Complaints

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Hewlett-Packard (HP) Reviews

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they took my money and never delivered

Hewlett-Packard (HP) Consumer Complaint
I bought a HP Pavilion dv3t laptop almost 1 month ago over the phone. They said delivery would take 2 days but never said it would take 10 days to ship it. when I learned this I called HP straight away to tell them I was going to be out of the country for 10 days and they... More...
(Computers, Software, Hardware)
alemarie Add a Comment
Incompatibility of HP printers

Hewlett-Packard (HP) Consumer Complaint
This is an interesting problem. I spent over an hour with "Jan" who could not answer to my satisfaction why my scanner would not work. My printer has only been hooked up for one week!! Anyway, I ended up having to reinstall my printer to my computer but was told that... More...
(Computers, Software, Hardware)
PavedatHP Add a Comment
I got a lemon

Hewlett-Packard (HP) Consumer Complaint
I bought this HP DV7 entertainment laptop as I have always owned HP products,unfortunately this one is a problem child. It has crashed everyday so i went to staples and they did nothing and didn't care, I started then with HP support and I had to flash the bios on this... More...
(Computers, Software, Hardware)
coolbreeseusa Add a Comment
HP Win 7 upgrade

Hewlett-Packard (HP) Consumer Complaint
Purchased brand new HP 18 inch laptop with upgrade to windows 7 eligible. Have jumped through so many hoops to get HP Win 7 upgrade I will never purchase an HP product again. Went as far as to provide copy of HP registration, 10 pictures of carton with contents, shipping... More...
(Computers, Software, Hardware)
jvclark Add a Comment
Warranty/Customer Service Charge

Hewlett-Packard (HP) Consumer Complaint
My son's laptop is out of warranty, so when we called HP to get a P/N to fix his laptop they wouldn't give us the info without a $50 fee. They said, and I quote, "I can't answer your question without charging you $50." Outragous!!!!!! HP just lost... More...
(Computers, Software, Hardware)
maeru Add a Comment
edwardruuusher@bellsouth.net

Hewlett-Packard (HP) Consumer Complaint
I bought a HP Pavilion in August 2009,have faxed the paperwork to Arvato ,over a week has passed and I have heard nothing. Is this the big rip off?? More...
(Computers, Software, Hardware)
erusherjr Add a Comment
BIOHD-8

Hewlett-Packard (HP) Consumer Complaint
Grr! I just bought an HP Pavillion from Aarons in Canada (just down the road from where I live). I'm pretty sure it's in warranty still ... But when I shut down my computer for the day, everything SEEMED fine ... but this morning, it's my day off work... More...
(Computers, Software, Hardware)
SGBU Add a Comment
Poor Quality

Hewlett-Packard (HP) Consumer Complaint
I have a HP notebook computer which is less than one years old. Now, the metal coating on the mouse pad button is starting peeling off. Sent it to HP, I was told that it is not under warranty because it's "Normal Wearing and tearing"! It's not!... More...
(Computers, Software, Hardware)
Dude101 Add a Comment
Officejet Pro 8000 Wireless

Hewlett-Packard (HP) Consumer Complaint
I bought a Officejet Pro Wireless and have had problems with it: 1. it was difficult to get the driver working; after downloading from the net, the printer now works, but 2. it is very, very noisy, and 3. it is very, very slow, about four or five times as slow as my old HP 970... More...
(Computers, Software, Hardware)
K28marina Add a Comment
HP hard disk complaint

Hewlett-Packard (HP) Consumer Complaint
I buy a compaq system on 31 dec 2008. now when i reboot my system then it show me error "BIOHD 8" this is the resign i am not able to work properly... so what i will do?? my system details are: product : FK803A-ACJ MODEL : SG35401L SERIAL : INA8400974 More...
(Computers, Software, Hardware)
satyam Add a Comment
HP all in one L7780 printer

Hewlett-Packard (HP) Consumer Complaint
Im returning my third one to hp. I have been struggling with this printer for a year. It jams all the time. Resets and prints slow. Pieces keep breaking. They refuse to exchange it for a different product./ I will never buy another hp product again. More...
(Computers, Software, Hardware)
jporras Add a Comment
Poor Customer Service

Hewlett-Packard (HP) Consumer Complaint
I was recently on the phone with HP service due to pop up issues with my laptop. I was told by the woman that was assisting me that I would be refunded my $60 if they were not able to help me. Unfortunately after I spent 4+ hours on the phone they were not able to help me.... More...
(Computers, Software, Hardware)
HPSUCKS123 Add a Comment
HP Deskjet F2120

Hewlett-Packard (HP) Consumer Complaint
This printer works only when it wants to and I understand it is out of warranty and of course that is when the trouble started.I have installed and re-installed to no avail.It prints when it says printer is disconnected yet when I really need something printed it does not work... More...
(Computers, Software, Hardware)
acewithpace Add a Comment
SimpleSave Backup System

Hewlett-Packard (HP) Consumer Complaint
I just purchased an HP SimpleSave 1TB external hard drive back up system for my computer. HP's advertising says this is a hands free automatic backup. It's only automatic the first time you plug it in. When you restart your computer it becomes a completely manual... More...
(Computers, Software, Hardware)
plas686 Add a Comment
Laptop

Hewlett-Packard (HP) Consumer Complaint
I have been a HP customer for over 4 years. I have bought over 8 laptops from them during this period for my company. However, my recent experience with their product and service was BAD. Product can be sometimes wrong and that is why we have service departments who help to... More...
(Computers, Software, Hardware)
caelalok Add a Comment
printer problems

Hewlett-Packard (HP) Consumer Complaint
I have had my HP Officejet J4680 for less than a year and have had NOTHING but problems with it. I was told that the printer cartridges are bad and need to replace them, replacing them may not fix the problem with my printer. HP will not replace the printer cartridges. I... More...
(Computers, Software, Hardware)
purdy Add a Comment
Graphics card ge force 9500

Hewlett-Packard (HP) Consumer Complaint
I have a hp pavillion m9340f that came with a defective fan on the graphics card and have had nothing but problems trying to get the second hand company to replace the fan they are very incompetent and should not be able to handle HP recalls. More...
(Computers, Software, Hardware)
course1 Add a Comment
Hard Drives

Hewlett-Packard (HP) Consumer Complaint
I purchased my HP Pavilion 1 year ago. My hard drive died. The message read non-system disk error. I contacted HP because their web-site said that the hard drive in this computer had a problem. I contacted HP and asked for a new hard-drive and that all I wanted. They told me... More...
(Computers, Software, Hardware)
ellis418 Add a Comment
Photosmart 6150

Hewlett-Packard (HP) Consumer Complaint
We've had our HP Photosmart 6150 in our home office for several years and overall have been very happy with it. However, last night we had a paper jam, which my husband tried to clear. A small piece of the paper tore off and there's no way to access where the paper... More...
(Computers, Software, Hardware)
LinniK1 Add a Comment
HP Defective Product and Defective Service

Hewlett-Packard (HP) Consumer Complaint
I don't like to create negativity in the world but I feel consumers need to know the problems with this product and the lack of customer service. When I went to set up my printer (HP OfficeJet L7780 All in One) with wireless printing capabilities the entire system... More...
(Computers, Software, Hardware)
Apricots Add a Comment