Hewlett-Packard (HP) Reviews, Complaints and Compliments
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Hewlett-Packard (HP) Reviews By Product
Hewlett-Packard (HP) Reviews
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Worst Servive Quality
Hewlett-Packard (HP) Consumer Complaint
I’ve purchased a HP Laptop (Model: Nx7300, Sr. No. CNU7051G0P, Pr. No. RR585AV). Since my purchase, I’ve started getting recurring problems in various components such as motherboard, LCD panel, DVD ROM, AC Adapter etc. These problems are so frequent that,... More...
(Computers, Software, Hardware)
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HP netbook no VGA out
Hewlett-Packard (HP) Consumer Complaint
When I bought my HP 1000 netbook it was stated that I could use vga out as HP advertises. I found out I had to buy a proprietary cable to get vga out. Then I find out they do not even make it. I had an entire PowerPoint presentation ready for 60 people when I found this out.... More...
(Computers, Software, Hardware)
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HP Notebook "known" problems
Hewlett-Packard (HP) Consumer Complaint
My daughter's notebook died about 4 weeks ago. We took it to our PC Guru who advised that there had been a problem with this model. He printed out the information, gave it to us to get fixed and the NIGHTMARE began. I called and was told that the warranty had expired... More...
(Computers, Software, Hardware)
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Contact an HP american support person
Hewlett-Packard (HP) Consumer Complaint
Don't every try to get HP to do the right thing. My computer is under warranty and I can't get them to fix it. If you want to speak to an American Instead of Asians who won't do anything, call HP's case managemnt line at 1-877-917-4380 ext. 08 and email at... More...
(Computers, Software, Hardware)
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DV9083EA
Hewlett-Packard (HP) Consumer Complaint
Been an HP customer for a long time but...
everything has an end.
I have a DV9083EA with the FAMOUS video problem ( soon after end of waranty ).
Since we are many many many in the same situation and HP does not do anything,
then they have lost me as a customer.
Never... More...
(Computers, Software, Hardware)
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need a reply
Hewlett-Packard (HP) Consumer Complaint
i opened a case 4 days ago but no one from HP called back to finalise matter More...
(Computers, Software, Hardware)
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Hewlett Packard customer service
Hewlett-Packard (HP) Consumer Complaint
I purchased a brand new HP computer Feb 24, 2009. It is now April 28th and I still have not been able to use the computer. The computer came with a defect in the nvdia graphics card fan for which I have spent countless hours of wasted time trying to fix it for 2 months. I am... More...
(Computers, Software, Hardware)
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HP JUNK and they are punks
Hewlett-Packard (HP) Consumer Complaint
I bought a hp pavillion dv6324us just a little over a year ago. IT'S JUNK had problems since day one black screen, blue screen, crashes, hard drive replaced and been to circuit city 30 times. Finally was told there was a recall on the mother board sent it to hp and they... More...
(Computers, Software, Hardware)
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HP
Hewlett-Packard (HP) Consumer Complaint
I have bought an HP Model # dv5-1159se last 11/28/08. I bought this laptop to be sent overseas this Aug 2009 as a gift. I never used this laptop but was repaired by HP in Jan 24, 2009 because there is nothing but black screen with the power On. AC/battery. I was so... More...
(Computers, Software, Hardware)
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HP lack of customer service
Hewlett-Packard (HP) Support Ticket
Treated with extreme disrespect and completely ignored by HP, from corporate offices to tech support.
Unbelievable. But I will not let it go. I have yet to be treated so poorly by a company.
HP Pavilion dv6550_us laptop DOES have connection problems. Corporate told me... More...
(Computers, Software, Hardware)
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RE: HP nightmare
Hewlett-Packard (HP) Consumer Complaint
Without a doubt, HP has the worst customer service to date. Hung up on six times, false promises, and corporate told me the bottom line was that they would not foot the bill (their words) for an ongoing HP laptop connection problem. I was also told that I could waste my... More...
(Computers, Software, Hardware)
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HP camera
Hewlett-Packard (HP) Support Ticket
Other than wanting to return my HP products and warn others of the folly of buying such projects... I want to speak to an english speaking person who can help me to get my HP photosmart to talk to my new HP /touchsmart computer. I've spent hours .... and I mean hours... More...
(Computers, Software, Hardware)
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digital frame promised refund
Hewlett-Packard (HP) Support Ticket
The clock feature on this frame stopped working shortly after it was purchased via HP's website. I was told by tech support that it would require re-setting, and that it would very likely occur again, and that this problem frequently occurs with this digital frame. I... More...
(Computers, Software, Hardware)
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HP Laptop
Hewlett-Packard (HP) Consumer Complaint
DEFECTIVE PRODUCT.We bought an 15" HP Notebook from best Buy. Within a week the battery would heat up too hot to touch with your hand.
After having bootup and shutdown issues. The heat from the battery caused a crack in the screen. Best Buy would not honor a trade or... More...
(Computers, Software, Hardware)
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tech support
Hewlett-Packard (HP) Consumer Complaint
I spent over six hours on tech support today, until my isp disconnected the computer. The poor guys name was something like Simmura. He had to have been working on more than just my computer on this session. I had to refix my computer. I had an awful day from it; sitting on... More...
(Computers, Software, Hardware)
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8022200058 Service ticket number
Hewlett-Packard (HP) Support Ticket
My Notebook pavilion has black screen then shuts down. It was under limited service warranty. I have sent it in twice now and have had dozens of conversations, and the computer was still sent back broken. The first time they said they fixed it, they did not. The second time... More...
(Computers, Software, Hardware)
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Extremely upset
Hewlett-Packard (HP) Consumer Complaint
I am writing this review to show my frustration with the service Hewlett-Packard (HP) offers. I have NEVER spent so much money/time on a company that clearly does not care about the people it serves; which should be the most important goal of the company.I have conversed with... More...
(Computers, Software, Hardware)
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A month of horendous 'service' and still no working laptop
Hewlett-Packard (HP) Consumer Complaint
I started having problems with my laptop (bought beginning of Nov 2008) on Feb 7. It will not stay powered on, started it would stay on about 30 min and got progresively shorter as the day went on until it would not even stay on long enough to boot up completely. I called HP... More...
(Computers, Software, Hardware)
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Technical Support
Hewlett-Packard (HP) Support Ticket
Daily promises to call regarding service issues. We figured out early on that call center technicians are taught to string the customer along with empty promises until the customer gives up. They didn't count on me. YOUR PRODUCT FAILED! THE PRODUCT YOU OFFERED WITH A... More...
(Computers, Software, Hardware)
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Technical Support
Hewlett-Packard (HP) Consumer Complaint
OMG!!! I promise I am going to find every website/blog humanly possible to let other consumers know that HP has the WORST customer service I've experienced in my 54 years.
Six-month old all-in-one printer w/six months left on warranty burns out - won't fire up and... More...
(Computers, Software, Hardware)
Hewlett-Packard (HP) Comments
The phone needs to change the speaker, reloading the software, identify the reason for hanging during restoration process, identify the reason for sudden shut downs and take corrective repair actions.
I have contacted HP India office in Gurgaon India, but they say that this model is not supported in India for service and repair. I bought this unit from Indonesia and HP ASP says that since it is bought from Indonesia so India HP ASP can't repair and only can be repaired in Indonesia. I had online chat with HP Mr. Anil for repair but the chat turned out totally hope less and futile. I have spent so much money on this unit (approx 735 USD)expecting that I can use this device for a longer period and pride in using HP product but actually it has turned out to be hope less service from HP and totally irresponsible behaviour of HP India team. HP team is totally washing their hands from the responsibility of helping me and getting the device repaired. I think I will never use HP product in future. It is black spot on HP which has earned a respectable name in computers world but now I have serious doubts on HP's credibility. Although I wanted to write to CEO of HP Mr. Mark Hurd but could not get his email. Should I scrap this unit ??? Who is responsible ??? or did I make a mistake buying HP product.Case has been registered with HP technical team the product S/N is TWG50406LS.If HP doesn't support me that means HP is irresponsible at all and spoiling its name in market.