Hewlett-Packard (HP) Reviews, Complaints and Compliments

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Hewlett-Packard (HP) Reviews By Product

Hewlett-Packard (HP) Reviews

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Hewlett-Packard (HP) Comments


palashmol says: (4 months ago)
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I bought HP iPAQ H 6300 in year August 2005. I am facing following problems 1- Unit gets shut down automatically any time during use and states that LOW BATTERY, even if the battery is charged 99%. 2- Every time the battery is changed in less then 2 mins. time the unit requires to recaliberate the screen and entire data is lost.3-While restoring data from SD card the unit gets hanged and restoration is not complete. 4- Speaker gives unclear voice and very low pitch voice is heard.
The phone needs to change the speaker, reloading the software, identify the reason for hanging during restoration process, identify the reason for sudden shut downs and take corrective repair actions.
I have contacted HP India office in Gurgaon India, but they say that this model is not supported in India for service and repair. I bought this unit from Indonesia and HP ASP says that since it is bought from Indonesia so India HP ASP can't repair and only can be repaired in Indonesia. I had online chat with HP Mr. Anil for repair but the chat turned out totally hope less and futile. I have spent so much money on this unit (approx 735 USD)expecting that I can use this device for a longer period and pride in using HP product but actually it has turned out to be hope less service from HP and totally irresponsible behaviour of HP India team. HP team is totally washing their hands from the responsibility of helping me and getting the device repaired. I think I will never use HP product in future. It is black spot on HP which has earned a respectable name in computers world but now I have serious doubts on HP's credibility. Although I wanted to write to CEO of HP Mr. Mark Hurd but could not get his email. Should I scrap this unit ??? Who is responsible ??? or did I make a mistake buying HP product.Case has been registered with HP technical team the product S/N is TWG50406LS.If HP doesn't support me that means HP is irresponsible at all and spoiling its name in market.

sc00tt says: (4 months ago)
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Customer Service Sucks

sc00tt says: (4 months ago)
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I call support staff for help on desk top (hp-1129n) I was told I had to pay $49.95 one time or $99.95 One year support on computer I chose one time we started talking about the problen ( I was getting blue screen) I was told to bring it up in recovery and then to get my pictures off and call back I was never told to call back in 14 days when I called back I was told I would have to pay again because it had been over 14 days this is wrong and I will NEVER buy a HP product again NEVER


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