HHGregg Consumer Complaints

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HHGregg Reviews

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Rebate

HHGregg Consumer Complaint
I bought a LG dryer in June of 2009. I was told that I would get a rebate on the delivery, that it takes about 6 weeks. Well in September when I still didn't have the rebate I called the store in Raleigh. I was told to call the 800 number so I did they said It would take... More...
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caddler Add a Comment
MYI

HHGregg Consumer Complaint
I bought an LG frontload washer from hhgregg in 2005. It broke in September 2009 while still under the extended warranty. hhgregg's repair service has been to my house 4 times and has been unable to fix it. (They give you an appointment time from 8am-5pm. So, it takes... More...
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HarryO Add a Comment
Wrong remote

HHGregg Consumer Complaint
We purchased a Sony RDR-VX560(DVD/VCR combo)from HHGregg in March which was a floor model. They sold this to us as such at 199.95 which we were told was a good price. You can purchase one brand-new on the internet cheaper. Since we also purchased a big screen TV at the same... More...
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gran686 Add a Comment
Delivery Woes

HHGregg Consumer Complaint
I purchased a Fridaire washer and dryer set from HHGregg. I paid to have the merchandise delivered to my house. When the delivery people showed up, they informed me that they would not be able to take the washer/dryer down to the basement because the staircase was too narrow... More...
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shootmeplease Add a Comment
Samsung 61 in DLP

HHGregg Consumer Complaint
I am so glad I found this site after reading the blogs and seeing that I was not the only one with almost identical problem. We purchased our item on Dec. 26th, 2007 and we purchased the 5 yr warrenty for $400. As like others, we were told anythig that happens will be... More...
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bdean09 Add a Comment
32" TV Sale Bombed out!

HHGregg Consumer Complaint
After seeing a sale in the local paper for a Curtis 32" LCD HDTV I went to the hhgregg on capital blvd Raleigh, NC. 3rd time in store, 1st purchase and as expected I get attacked by the car salesman type vultures waiting for there prey to walk in. 1st day of the sale... More...
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hitek Add a Comment
Extended Warranty - DVD Recorder

HHGregg Consumer Complaint
Jan 2008 purchased DVD Recorder, it no longer works. I took it into the store where I purchased and they asked if I purchased at their location -- the address was printed at the top of the page! Then they would give NO indication of when the repaired item was to be returned.... More...
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n2t0410 Add a Comment
Horrid Customer Service 61in DLP

HHGregg Consumer Complaint
So we have purchased many appliances and electronics fron HHGregg so decided to pick up a 61 in. Mitsubishi DLP when they were on sell. We ended up spending a little under 3000.00 and purchased the 3 YR ESP for the TV. Well this was purchased March 13, 2008 and today it went... More...
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MelJ Add a Comment
HH Gregg/Ft. Wayne IN.

HHGregg Consumer Complaint
We purchased a stainless steel dishwasher and refrigerator. Dishwasher was in stock but was not delivered on the promised day, so my husband had to take a day off for installation. Then a few weeks later the refrigerator was delivered and was BLACK with exposed screws. We... More...
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spunky06 Add a Comment
horrible customer service/support poor trained managers

HHGregg Consumer Complaint
My first and last time purchasing anything at hhgregg; should had walked away when the sales person attending me left me to help a couple. After waiting for him for more than 20 minutes got someone else to help me. I spent over $1.600 so don't think wasted anyone's... More...
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mmhdominguez Add a Comment
POOR SALES

HHGregg Consumer Complaint
I would like to tell you about the extremely poor customer service I received in your Madison TN store. I came in for a 40RV525U on Sunday, the first day the add ran. The minute I held up the ad your sales associate told me they were sold out before I even showed him which TV... More...
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alantsu Add a Comment
Idiotic policies at HHGregg

HHGregg Consumer Complaint
We purchased a small refrigerator that was on sale from the HHGregg store in Piqua, OH. It's been one big hassle. I am 65 years old, and it's a 50+ mile round trip. The hassle began when I called to see if it was in stock, they said it wasn’t, and I'd... More...
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billstur Add a Comment
No Customer Service

HHGregg Consumer Complaint
I bought a plasma from the Douglasville, Ga store on 10-13-08 as a present for my b/f. We didn't open the box until last night (10-27-08) because our house is wired for a Smarthome and we've been waiting for the electrician to uncover the wires in the wall. Needless... More...
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sanderstang Add a Comment
Extended Warranty

HHGregg Consumer Complaint
HH Gregg sells you extended warranties and will do nothing to help you get your TV fixed or replaced. For about 2 months now I have had no TV. The repair man said Hitachi does not make the board for my 57” TV any longer, the so called warranty I paid $400 for said a... More...
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steve9865 Add a Comment
poor service

HHGregg Consumer Complaint
Bought Frigidaire ref with extended warranty.Ref. icemaker quit and was serviced every Tues for 7 weeks. Eventually lost everything and they fixed following week as scheduled. Ref works but no icemaker. Conatacted GE.,complained about service and they offered to replace with... More...
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eaglemom55 Add a Comment
Waranty

HHGregg Consumer Complaint
I purchased a front loader LG washer about three months ago. I begin to have problems and had to call the warranty department. I became really upset. They begin to ask all these questions about my washer that should have been in the system and then they had me acting like I... More...
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smdavis Add a Comment
complaint/disappointment

HHGregg Consumer Complaint
We bought a frig from H H gregg and were totally disatisfied. The frig is noisy and will not make ice, even though a service man has checked on it and supposodely fixed it The company will not replace or even consider an exchange until another service visit. We were... More...
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lawest02 Add a Comment
Didn't keep their word

HHGregg Consumer Complaint
HH Gregg messed up a kitchen installatin. Bottom-line is that they drilled unecessary (and huge) holes in my new custom cabinets then only to find the appliance didn't fit. At first, they gave me a free hood to hide the damage and substituted the built-in microwave for... More...
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nancysmiles Add a Comment
Never Recieved

HHGregg Consumer Complaint
On,Sunday,March 2,2008, I went into the store and bought a chest type freezer.The salesman was all over me,trying to get a sale.I went into this store with the ad from the newspaper in hand.And I went there to purchase a chest type freezer.I was told if I paid for the one I... More...
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kitcat36234 Add a Comment