HHGregg Reviews, Complaints and Compliments
Is this your Business?
Claim your Business Page and access your free MeasuredUp Company Tools
CLICK HERE
Companies are able to:
- Monitor your Business Page
- Immediately update business information
- Announce timely news, events and promotions
- Privately connect with and message customers
- Receive email alerts of new reviews and questions
HHGregg Reviews By Product
HHGregg Reviews
-
Missing store
HHGregg Consumer Review
Please include our new Cary, NC store in your location finder!!!! More...
(Advertising, Commercials)
-
Rebate
HHGregg Consumer Complaint
I bought a LG dryer in June of 2009. I was told that I would get a rebate on the delivery, that it takes about 6 weeks. Well in September when I still didn't have the rebate I called the store in Raleigh. I was told to call the 800 number so I did they said It would take... More...
(Advertising, Commercials)
-
MYI
HHGregg Consumer Complaint
I bought an LG frontload washer from hhgregg in 2005. It broke in September 2009 while still under the extended warranty. hhgregg's repair service has been to my house 4 times and has been unable to fix it. (They give you an appointment time from 8am-5pm. So, it takes... More...
(Advertising, Commercials)
-
Exchange Remote
HHGregg Support Ticket
Tried to exchange a remote for Sony RDR-VX560. Customer Service at the HHGregg store located at Kennesaw, GA refused to help us stating we should have come in sooner. It has been 4 months. Due to some health issues we had not tried to use the unit. Our son visited this... More...
(Advertising, Commercials)
-
Wrong remote
HHGregg Consumer Complaint
We purchased a Sony RDR-VX560(DVD/VCR combo)from HHGregg in March which was a floor model. They sold this to us as such at 199.95 which we were told was a good price. You can purchase one brand-new on the internet cheaper. Since we also purchased a big screen TV at the same... More...
(Advertising, Commercials)
-
Delivery Woes
HHGregg Consumer Complaint
I purchased a Fridaire washer and dryer set from HHGregg. I paid to have the merchandise delivered to my house. When the delivery people showed up, they informed me that they would not be able to take the washer/dryer down to the basement because the staircase was too narrow... More...
(Advertising, Commercials)
-
Sam HLT6187S 61in DLP TV
HHGregg Support Ticket
We purchased the above item on Dec. 26, 2007. We also purchased a 5 yr warrenty for $400. We were told if anything goes bad they will fix it or replace it ASP. Well our color goes in Feb. 2009. The set is only 11 months old. We contact HHGregg and they put us with Norman... More...
(Advertising, Commercials)
-
Samsung 61 in DLP
HHGregg Consumer Complaint
I am so glad I found this site after reading the blogs and seeing that I was not the only one with almost identical problem. We purchased our item on Dec. 26th, 2007 and we purchased the 5 yr warrenty for $400. As like others, we were told anythig that happens will be... More...
(Advertising, Commercials)
-
32" TV Sale Bombed out!
HHGregg Consumer Complaint
After seeing a sale in the local paper for a Curtis 32" LCD HDTV I went to the hhgregg on capital blvd Raleigh, NC.
3rd time in store, 1st purchase and as expected I get attacked by the car salesman type vultures waiting for there prey to walk in. 1st day of the sale... More...
(Advertising, Commercials)
-
Extended Warranty - DVD Recorder
HHGregg Consumer Complaint
Jan 2008 purchased DVD Recorder, it no longer works. I took it into the store where I purchased and they asked if I purchased at their location -- the address was printed at the top of the page! Then they would give NO indication of when the repaired item was to be returned.... More...
(Advertising, Commercials)
-
Horrid Customer Service 61in DLP
HHGregg Consumer Complaint
So we have purchased many appliances and electronics fron HHGregg so decided to pick up a 61 in. Mitsubishi DLP when they were on sell. We ended up spending a little under 3000.00 and purchased the 3 YR ESP for the TV.
Well this was purchased March 13, 2008 and today it went... More...
(Advertising, Commercials)
-
Lack of customer service & complaint on TV
HHGregg Support Ticket
We purchased a 56" Toshiba DLP Projection TV from HH Gregg on June 27, 2006. By August 2007 we had to have the lamp replaced and again Jan. 8th, 2009. The repair company they use us Norman Electronics. Both times we have had difficulty getting the service call. On Jan. 8,... More...
(Advertising, Commercials)
-
Toshiba DLP Projection TV a Lemon?
HHGregg Consumer Complaint
We purchased a 56" Toshiba DLP Projection TV from HH Gregg on June 27, 2006. By August 2007 we had to have the lamp repared. Again Jan. 2009. The repair company they use us Norman Electronics. Both times we have had difficulty getting the service call. On Jan. 8, 2009 the... More...
(Advertising, Commercials)
-
Poor Customer Service - Refund Policy
HHGregg Support Ticket
After Christmas, I purchased a TV and Blu Ray player from HH Gregg. Paid >$2500. After 13 days, the Blu Ray player died. When I called the store I was able to speak to the GM Dan Miller (He said he was the GM and top guy). I inquired into getting a replacement. He stated no... More...
(Advertising, Commercials)
-
Poor Customer Service
HHGregg Consumer Complaint
After Christmas, I purchased a TV and Blu Ray player from HH Gregg. Paid >$2500. After 13 days, the Blu Ray player died. When I called the store I was able to speak to the GM Dan Miller (He said he was the GM and top guy). I inquired into getting a replacement. He stated no... More...
(Advertising, Commercials)
-
Poor service
HHGregg Support Ticket
Total disregard for service after the sale. We received a refrigerator ( was supposed to be stainless) with exposed screws and BLACK front. NOT ONE TIME DID any employee ever return phone call or apologize for the mistakes.It took 2 months to receive the front panel and we... More...
(Advertising, Commercials)
-
HH Gregg/Ft. Wayne IN.
HHGregg Consumer Complaint
We purchased a stainless steel dishwasher and refrigerator. Dishwasher was in stock but was not delivered on the promised day, so my husband had to take a day off for installation. Then a few weeks later the refrigerator was delivered and was BLACK with exposed screws. We... More...
(Advertising, Commercials)
-
horrible customer service/support poor trained managers
HHGregg Consumer Complaint
My first and last time purchasing anything at hhgregg; should had walked away when the sales person attending me left me to help a couple. After waiting for him for more than 20 minutes got someone else to help me. I spent over $1.600 so don't think wasted anyone's... More...
(Advertising, Commercials)
-
POOR SALES
HHGregg Consumer Complaint
I would like to tell you about the extremely poor customer service I received in your Madison TN store. I came in for a 40RV525U on Sunday, the first day the add ran. The minute I held up the ad your sales associate told me they were sold out before I even showed him which TV... More...
(Advertising, Commercials)
-
return policy
HHGregg Support Ticket
We purchased a small refrigerator that was on sale from the HHGregg store in Piqua, OH. It's been one big hassle. I am 65 years old, and it's a 50+ mile round trip.
The hassle began when I called to see if it was in stock, they said it wasn’t, and I'd... More...
(Advertising, Commercials)
HHGregg Comments
HHGregg hasn't received any comments yet.