Gems TV Reviews, Complaints and Compliments

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Gems TV Reviews By Product

Gems TV Reviews

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Gems TV Comments


Tennwoman says: (2 months ago)
 0
I just received my first purchase from GemsTV...an Aquamarine ring which I bought because my mother recently died and that is her birthstone. March is Aquamarine -but the gem I received is a dark purple! Its is NOT an AQUAMARINE, which is light blue! I've searched ALL of my documents in the package from GemsTV and I have everything-- BUT they DID NOT send me a Certificate of Authenticity!! They claim a "Generous returns policy" BUT- you HAVE to return that Certificate to return an item. It is NOT the ring I wanted in my mother's memory. They dont answer their phone. They just keep saying- "Call back later." I cant reach them by their web site. NOW What do I do????

werecat says: (3 months ago)
 0
I have made 3 purchases through gems tv and recieved 2 with the 3rd due to arrive probably today. I have been pleased with the appearance and value thus far. Much like with jtv i read reviews after the purchases and the mixed nature gives me pause. I have been lucky as none of the buys were poor. I too wish gems tv had a way to make more thoughtful purchases with a catalogue. I dont like to purchase via the web and would like to get item # and phone an order in. For the unhappy customers do what I do only make purchases that you feel you can afford to lose much like gambling.Make your first purchase an inexpensive item,if you are pleased a more expensive purchase should be satisfactory. Getting appraisals is an option but remember a jewler might under value a piece since they want your business and also the mark up on jewlery is massive.

flordelsol says: (4 months ago)
 0
I would like to know, if any of the ladies that host the show looks at their nails, If they are going to have their hands seen on the TV than I will advise to get their nails more often, and to Miss Brook, please stop using those ugly stick-on nails, or let a professional stick them on.

sfgemlover says: (5 months ago)
 +1
I started watching GemsTv in 2007. I thought the network was interesting and something different from Jewelry TV. After noticing a few try-out hosts from JTV i got a little bit disgusted. First of all, the hosts from JTV have such a terrible southern accent that normal people can't understand them, (think talking with marbles in your mouth!!). Then they think about bringinTim Temple in!! I really bothered me. He looks so plastic and non-emotional. Please boot him out!!! Other than that, I love ordering and watching all the other hosts.

helenofjewerly says: (6 months ago)
 0
I just walked in from work and you had some dementiod garnet earrings! I loved them and want them is there any way to get on list or could you show them again? I love your show please please please help me Thank Y ou for your time and i fully understand if i have lost out Thanks Jerry it was on Jims show Keep up the good work. Hopeing and praying that i can get them... ALoyal Customer.. Helen

Dickydoo says: (7 months ago)
 0
I "found" it interesting that an item priced at $8000 very often will sell in the $600 range. About 13% Very common. Yet, most items in the $600 to $700 range sell in the $150 area. That's about 25%. "Why" the big difference? Anyone?

poodlemamax2 says: (10 months ago)
 0
I have purchased several items from GemsTV. and never had any trouble with getting a refund. GemsTV has a very generous return policy. As far as quality, I've seen jewelry, in department stores and big name jewelry stores, offering poor quality gems or lab created stones, set in 10K gold priced much higher than GemsTV. Like anything else, shop around and become an educated buyer

saltydog says: (10 months ago)
 +1
If there are absolutely no middle men, why are the prices average? Also, they claim exclusivity in some gem suppliers, such as zultanite. However, I have found several other so-called wholesale suppliers. Instinctively I feel they are not entirely legitimate, and what recourse does the public have with a fareastern based company?

ECONOMICAL says: (12 months ago)
 0
I PURCHASED A FEW ITEMS AND FOUND THEM TO BE PRETTY NICE ESPECIALLY FOR THE PRICES. GET MANY COMPLIMENTS ON MY PURCHASES, AND I DON'T DIVULGE THE PRICING, KEEP THEM GUESSING. RETURNED A COUPLE ITEMS AND MY CREDIT PROCESSED QUICKLY. THEY ARE VERY CLEAR ABOUT "DO NO REMOVE TAG", SO I DON'T UNDERSTAND THOSE NEGATIVE REMARKS FROM OTHER CUSTOMERS ABOUT NOT BEING REFUNDED IF REMOVED. HOW CAN YOU NOT NOTICE SOMETHING IS YELLOW AND NOT WHITE "AFTER" YOU REMOVED THE TAG...THAT'S PRETTY DOUBTFUL, AND I WOULDN'T HONOR THAT RETURN UNDER THAT EXCUSE. I'LL CONTINUE TO PURCHASE AS LONG AS THEY CONTINUE TO AIR ON CHANNEL 77 IN MY SOLANO COUNTY.

Beets says: (1 year ago)
 0
I think Gems TV should have a cat-
alog for people like myself who don't have credit cards,so we can
order and pay by money order.

Kohlie says: (1 year ago)
 0
I just purchased a blue diamond 18K white gold ring and I love it! So much so that I brought a few more rings over the weekend. My diamond was beautiful, the gold stunning.

But after reading these reviews I am just a tad bit nervous.

They seem to have a lot of fun on the show, but the people who answers the phone could use some customer service training.

FSU2006 says: (1 year ago)
 +1
While I do shop a little bit at Gems TV, I want to post a BUYER BEWARE regarding their web games: The prices on the webgames are a bit higher than if you do a search through their online catalog (marked "Sales" on their site). I just got stung for a $7 price difference because I forgot to do my homework after I added an item from the webgames to my cart. I double checked this discovery on a different item -- it was $1 less in the catalog than in the webgame. So, the differences don't seem to be too great and may not matter a whole lot to some people, but $7 could just about pay for the shipping of the item.

Sparklies says: (1 year ago)
 0
I have purchased more jewelry than U should have from GemsTV but after I had some of my first over $100 purchases appraised by an independant appraiser. Most things appraised 2 times higher and above. On one piece the appraiser even was surprised by the quality of the piece and asked where I had gotten it. As for returns I have never had an issue - they tell you not to remove the tag. I try wearing the rings wiht the tag tucked under the band to see if I like it enough to keep it. As for the policy I can understand it - how will they know it you are returning something they actually sold you. I even had a gem missing from a bracelet that I knew I was keeping and had it fixed and returned with no problems. Considering the jewelry I have purchased at stores and on trips around the world - I think the quality is good for the price.

Chrisisme says: (2 years ago)
 0
I have also had problems with GemsTV. But I was taken care of pretty quickly by Janet in their Customer Service Department. I did have my gem appraised and it was worth more than I paid. Just don't forget not to remove that stupid tag on the ring you bought or you cannot return it. And yes it does state very clearly in the paperwork not to remove it. I was just so excited to get my ring that I tore it right off. My fault but I still feel it is a stupid policy.

curious says: (2 years ago)
 0
I haven't seen any comments about the quality of their gems. Has anyone had any of their purchases appraised? If so, are the items as represented on the show?


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