DirecTV Reviews and Complaints

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	First reviewed by: Codehead

DirecTV Reviews

PAY-PER-VIEW STINKS
DirecTV Consumer Complaint
What is this with Direct TV, Pay Per View? Now it only lasts 24 hours or less after a 3.99 or 4.99 purchase. Since this is the case, Direct TV should only charge $1.00 for this service. This is because Walmart, and other Venders have machines now that dispense DVD's for only a buck.. And you... More...
(Entertainment, Movies, Events)
dirkdave33 Add a Comment
Fraudulent cancellation charges on bank account
DirecTV Consumer Complaint
I had been a loyal customer of DirecTV since 2004. In 2006, I upgraded to a DVR with service, and knew that this would start a new contract. During the process of this time, I moved into an apartment and don't have authorization to have a satellite dish, so I cancelled the service after my... More...
(Entertainment, Movies, Events)
MelWB Add a Comment
PPV-24 hrs--why???
DirecTV Consumer Complaint
I'm very unhappy to discover that PPV is now only 24 hrs. and I want to know why. I hope somebody can clear this up for me. I used to order a lot of PPV movies mainly for the caption affect and was able to save on my TiVo till I was ready to watch it but now that is not an option. More...
(Entertainment, Movies, Events)
LJJordan Add a Comment
So bad it is unbelievable
DirecTV Consumer Complaint
Did not realize I was entering a 2 year contract until after the installation. They tried to charge me more than the advertised price. Installers did not know the digital video recorder should have 2 cables coming in instead of 1. Reported continual loss of signal and they sent someone out who... More...
(Entertainment, Movies, Events)
appledoug Add a Comment
directv RUDE!!!
DirecTV Consumer Complaint
my name is Earl Evans I've been a loyal directv customer for over 4 years now, i went to directv's mover connection to go from chicago IL to urbana IL (central IL).On 8-1-08 an installer from Bluegrass came out in the afternoon, he left an hour later, a few days later i noticed i had... More...
(Entertainment, Movies, Events)
Blade71 Add a Comment
Directv is Great!
DirecTV Consumer Review
Okay, so not all companies are perfect, in fact NONE are. Directv makes mistakes, that much is true. But honestly, I am sick of hearing "directv stole from me". BULL!!! You get a copy of the customer agreement when you start up! READ IT!!! It is not directv's responsibility... More...
(Entertainment, Movies, Events)
QuitComplaining Add a Comment
DTV Going Down the Tubes?
DirecTV Consumer Complaint
After assurance that I would have no balance when extending a suspension due to delayed construction, I have a balance. And their automated tele-marketing has been calling me 2-3 times per day with no recording on the other end... just blank. After informing DirecTV that there are multiple... More...
(Entertainment, Movies, Events)
zamees Add a Comment
Free at last, and never looking back
DirecTV Consumer Complaint
The only reason we selected DirecTV and the only reason we've stuck with it as long as we have was the NFL ticket. The NFL ticket was our only real option for watching our home team when we are not in the local market. But our experience has consisted of one technical headache after... More...
(Entertainment, Movies, Events)
phinehas Add a Comment
DirecTV
DirecTV Consumer Complaint
I decided to disconnect my service with Directv because the monthly fee was just killing me for reruns. I called and found out my disconnect fee would be $120. Great. They send me the boxes, and I send them back their receivers. The same day they get the recievers they take a $270 withdrawal... More...
(Entertainment, Movies, Events)
susanalex Add a Comment
banner ads
DirecTV Consumer Complaint
I am p.o.'d by these banner ads. What I have found out by playing with the channels is that they are added or removed based on the channels you select to have in your favorites. For example if you put the channels that are directed at women (Oxygen, Lifetime) as two of your Favorite... More...
(Entertainment, Movies, Events)
phinman013 Add a Comment
DirecTV is two faced
DirecTV Consumer Complaint
They are promising a HD Service that is not even close to what they advertise! They are advertizing one thing and delivering another. After losing service again I call to cancel my subscription and are told it will cost me $380. By the way, if you call for technical help call me. I can... More...
(Entertainment, Movies, Events)
buzzbag Add a Comment
Watch out for hidden charges
DirecTV Consumer Complaint
Be very careful doing business with Directv. They were nice when we first signed on with them a few years back, but now they seem more concerned with gouging us at every opportunity. We recently upgraded to HD and were socked with $150 in additional secret fees, on top of the $200 for the HD-DVR... More...
(Entertainment, Movies, Events)
Lyonness Add a Comment
Direc TV Bait & Switch
DirecTV Consumer Complaint
I canceled my DirecTV account 3 weeks into the service because I was lead to believe the cancellation fee was a flat fee of $20 at the time of sign up by the sales representative on the phone. When I got my bill, I realized this was not the case, tried to communicate to the company of the... More...
(Entertainment, Movies, Events)
Dano Add a Comment
ppv movies expire from dvr's
DirecTV Consumer Complaint
If the movies I purchase to store on my DVR will expire after 24 hours, why would I now need the DVR. I pay a monthly fee for the DVR rental, and I pay for the movie purchase. The main attraction of the DVR is to be able to store a movie library without having cd's and tapes cluttering up... More...
(Entertainment, Movies, Events)
cgrant1949 Add a Comment
Channel Guide Ads
DirecTV Consumer Complaint
I recently upgraded to an HD DVR and, for the most part, love it. However, the first week of April 2008 Directv began polluting the channel guide with advertising. These ads take up slots which would normally show programs meaning that it now takes more scrolling to go through the guide. I... More...
(Entertainment, Movies, Events)
Juliedawson Add a Comment
Happy DirecTV camper
DirecTV Consumer Review
I have been a DircTV subscriber for a few years now and the service, picture and programming are all great. What really separates it for me though is that whenever i have a problem, which is not that often, the customer service people are quick on the phone, courteous and really follow up. ... More...
(Entertainment, Movies, Events)
footballfan Add a Comment
Customer service availability reduced by half
DirecTV Consumer Complaint
I recently was notified in my DirecTV monthly statmenet that Live customer service availability has been reduced by 12 hours. The company provided the following notice: Beginning 4/12/08, customer service representatives for general care will be available 8am-8pm local time. For self-service,... More...
(Entertainment, Movies, Events)
mhkay Add a Comment
Pay per view now expires 24 hours after purchase
DirecTV Consumer Complaint
The following notice just appeared in medium-fine print at the bottom of my monthly statement: IMPORTANT NOTICE Starting 4/15/08, when you buy a PPV movie, it will expire from your DVR playlist 24 hrs after purchase. Get more info at directv.com/ppvexp. Now isn't that grand. Ordinary... More...
(Entertainment, Movies, Events)
mhkay Add a Comment
BE CAREFUL BEFORE YOU DO...
DirecTV Consumer Complaint
BE CAREFUL BEFORE YOU DO BUSINESS WITH THIS CORPORATION My problem with DirecTV began on December 10, 2007 when I first contacted the company about dissatisfaction with the service I was paying for. After that the story gets a bit complicated, but essentially Direct TV is charging me a... More...
(Entertainment, Movies, Events)
SteveCohen Add a Comment
Ellen Filipiak Senior Vice...
DirecTV Consumer Complaint
Ellen Filipiak Senior Vice President, Customer Service As a follow-up to my e-mail of 11-29-07 I wanted to first of all thank you for the prompt response from Shauna (sp?) from your office via a phone call from her that same day. After a good deal of deliberation, however, I still believe... More...
(Entertainment, Movies, Events)
dep Add a Comment