DirecTV Consumer Complaints
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First reviewed by: Codehead
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DirecTV Reviews
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my name is Earl Evans I've been a loyal directv customer for over 4 years now, i went to directv's mover connection to go from chicago IL to urbana IL (central IL).On 8-1-08 an installer...
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(Entertainment, Movies, Events)
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After assurance that I would have no balance when extending a suspension due to delayed construction, I have a balance. And their automated tele-marketing has been calling me 2-3 times per day with...
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(Entertainment, Movies, Events)
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The only reason we selected DirecTV and the only reason we've stuck with it as long as we have was the NFL ticket. The NFL ticket was our only real option for watching our home team when we...
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(Entertainment, Movies, Events)
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I decided to disconnect my service with Directv because the monthly fee was just killing me for reruns. I called and found out my disconnect fee would be $120. Great. They send me the boxes, and...
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(Entertainment, Movies, Events)
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I am p.o.'d by these banner ads. What I have found out by playing with the channels is that they are added or removed based on the channels you select to have in your favorites. For example...
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(Entertainment, Movies, Events)
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Be very careful doing business with Directv. They were nice when we first signed on with them a few years back, but now they seem more concerned with gouging us at every opportunity. We recently...
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(Entertainment, Movies, Events)
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I canceled my DirecTV account 3 weeks into the service because I was lead to believe the cancellation fee was a flat fee of $20 at the time of sign up by the sales representative on the phone. When...
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(Entertainment, Movies, Events)
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If the movies I purchase to store on my DVR will expire after 24 hours, why would I now need the DVR. I pay a monthly fee for the DVR rental, and I pay for the movie purchase. The main attraction...
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(Entertainment, Movies, Events)
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The following notice just appeared in medium-fine print at the bottom of my monthly statement:
IMPORTANT NOTICE Starting 4/15/08, when you buy a PPV movie, it will expire from your DVR playlist...
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(Entertainment, Movies, Events)
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BE CAREFUL BEFORE YOU DO BUSINESS WITH THIS CORPORATION
My problem with DirecTV began on December 10, 2007 when I first contacted the company about dissatisfaction with the service I was paying...
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(Entertainment, Movies, Events)
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Ellen Filipiak
Senior Vice President, Customer Service
As a follow-up to my e-mail of 11-29-07 I wanted to first of all thank you for the prompt response from Shauna (sp?) from your office via...
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(Entertainment, Movies, Events)
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HI, JoAnn Piontek from Crivitz Wisconsin, we spend our summers here and winters in Hudson Florida. We had DirecTV installed down in Florida under my name and had no problems, My Husband Larry...
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(Entertainment, Movies, Events)
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When I purchased my home there were 6 rooms with working cable outlets. We decided to have Directv installed. All seemed to be OK. Later I had financial problems and had to cut back. I dropped my...
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(Entertainment, Movies, Events)
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I bought a new HD TV in December 2006 and was offered a $300 discount if I signed up with Directv satellite service for a year. Thought it sounded like a good deal and only a year committment, so I...
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(Entertainment, Movies, Events)
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Poor Customer Service Starts At The Top:
I was dissatisfied with my cable company, so I tried DirecTV. It was the worst mistake I ever made and was happy to go back to the Cable Company.
Every...
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(Entertainment, Movies, Events)
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Directv (Account no. 17351770)
Subject :Deceptive tactics used for unfair billing
Review copy
In April of 2006 I called Directv to discontinue service. The rep told me he would keep me on the...
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(Entertainment, Movies, Events)
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I have been a loyal customer of DIRECTV since early 2005. Initially, upon moving into my residence, I requested HD-DVR service. I was advised that it was not available, and that I would be placed...
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(Entertainment, Movies, Events)
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DirecTV customer service simply sucks! You get someone in the Phillipines and can never speak to a supervisor. We switched to DishNet because DirecTV kept nickel and dimeing us to death! We are...
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(Entertainment, Movies, Events)