Dell Computer Consumer Complaints
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Dell Computer Reviews
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DELL CPU FANs Failure fit to sue
Dell Computer Consumer Complaint
had problems with dell fans please e-mail me with your horror story I have had to order the same part four times and I still do not have the part More...
(Computers, Software, Hardware) -
Dell computer
Dell Computer Consumer Complaint
I purchased a Dell Vostro 1000 computer, It overheated the first time I used it and ran for about 5 minutes,then shut down. Returned it under warranty, received a used reconditioned computer, same exact problem, returned it and received a third dysfunctional computer with a... More...
(Computers, Software, Hardware) -
Dell Frustrated with Complaint/Repair Process
Dell Computer Consumer Complaint
My notebook needs to be repaired regardless of an expired warranty because the problem was pre-existing. I feel like a small fish and Dell is the whale. The whale eats me and doesn't feel it, so doesn't care. I can't get a direct extension to anyone...must go... More...
(Computers, Software, Hardware) -
dell computers
Dell Computer Consumer Complaint
dell organization is very poor. you can't understand the people who answer the phone. they hang up on you. they never let you speak to a supervisor. they don't get your order right. they don't care. they spin you every chance they get. no one tries to help... More...
(Computers, Software, Hardware) -
Dell Can't Fix a Simple Problem
Dell Computer Consumer Complaint
I just finished calling Dell to fix a simple shipping problem. Nine transfers and three hours later they could not figure out how to fix it. The facts are as follows. Son bought Dell laptop about 3 years ago while living in CA. Son now living in UT shipped laptop to Dell... More...
(Computers, Software, Hardware) -
Dell Computer reliability
Dell Computer Consumer Complaint
I bought a Dell Inspiron 531 with Vista Premium about a year and a half ago. I have spent so much time on the phone talking to dell technicians about the constantly occuring problems, so that I am about ready to go to Apple PC's. I had hardware extended warranty, so all... More...
(Computers, Software, Hardware) -
Poor Customer Service & Product
Dell Computer Consumer Complaint
We purchased a Dell Inspiron 1720 in February and on the following day, the problems started. My laptop has worked trouble-free about 90% of the time. I have tried to deal with Dell Tech Support. They have been very little help at all. It is difficul to understand most of... More...
(Computers, Software, Hardware) -
Dell Dollars
Dell Computer Consumer Complaint
I received a letter from Dell Computers to extend my warranty on my XPS 720 3 years for $249. and receive $50. in Dell Dollars back to be used for future purchases from Dell Home $ Home Office. When I placed my order, the person at Dell Computers couldn't understand me... More...
(Computers, Software, Hardware) -
DELL PRINTERS
Dell Computer Consumer Complaint
i HAD A 966 AIO PRINTER THAT I HAD ISSUES WITH DELL OVER THE PRINTER WORKING. THEN A FEW WEEKS AGO I WAS DUMB ENOUGH TO GET ANOTHER AND IT HAS WORKED TWO DAYS IN THREE WEEKS! THEIR PRINTERS ARE CRAP AND I WOULD NOT RECOMMED ONE TO ANYONE. IT IS MAINLY SOFTWARE ISSUES AND I... More...
(Computers, Software, Hardware) -
Beware Buyers - Dell's online Customer Service
Dell Computer Consumer Complaint
In May of this year, I ordered a replacement battery for a Dell Inspiron laptop computer online at www.Dell.com. One of Dell's online sales representatives confirmed that the part ordered was compatible with my laptop before the order was placed. I received an email... More...
(Computers, Software, Hardware) -
Bad Reverse Logictics and Customer Service
Dell Computer Consumer Complaint
I purchased a Dell laptop from www.dell.ca. Waited 2 weeks for the laptop to arrive. Only to find out that the laptop was not working when it arrived. The screen was not working. I called the technical support team to resove the issue. I was then given a number to call to... More...
(Computers, Software, Hardware)
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