Dell Consumer Complaints
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Dell Reviews
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Dell
Dell Consumer Complaint
What has happened to Dell? I ordered a laptop and printer in late July due to work needs. I needed the items fairly quickly. I was emailed a delivery date only to have another email state the delivery was delayed. It was so delayed that I called to cancel the order. I went to... More...
(Computers, Software, Hardware) -
Dell terrible support
Dell Consumer Complaint
I recently placed an order for a network disk at Dell. After more than 20 days, it doesn't come as the shipment notification sent to me. I wrote to support online which kicked the ball to phone support. Having called Dell 800 support line 4 times with 20 minutes waiting... More...
(Computers, Software, Hardware) -
Dell rude to customers ordered laptop
Dell Consumer Complaint
Dell I am writing to ask if you would investigate whether other people have had the same rude and ‘couldn’t care less’ attitude from Dell. We tried to order a laptop over the Internet for our son and it took two and a half weeks before it was delivered... More...
(Computers, Software, Hardware) -
Dell Technical Team
Dell Consumer Complaint
The worst ever technical support team is Dell Malaysia. They never help. They only ask me to pay money for warranty and never help. More...
(Computers, Software, Hardware) -
Awful, Awful.
Dell Consumer Complaint
customer service is horrific! First day spent over two hours trying to get software reinstalled. They needed $50 from credit card before they even talked to me. Then transferred me to "advanced technical support" where I needed another $89 to get their... More...
(Computers, Software, Hardware) -
never again
Dell Consumer Complaint
I purchased a dell xps , all told over $4k for printer and headphones etc. i have spent approx 15 hrs on the phone w/ rude tech support who want to blame the consumer for whtever problem u are experiencing. you can not speak to a customer complaint or care dept, just tech... More...
(Computers, Software, Hardware) -
bad ink
Dell Consumer Complaint
all i wanted was bad ink replaced on the phone over two hours More...
(Computers, Software, Hardware) -
32" lcd tv
Dell Consumer Complaint
After purchasing this lcd tv I have had nothing but problems, the origional unit was nonrepairable and I was sent a factory serviced replacement this unit is now disabled with no audio, not lasting any longer than the first with no waranty left, Dells service group in India... More...
(Computers, Software, Hardware) -
Upset about spare parts policy
Dell Consumer Complaint
The hinge for my laptop recently broke bcause of poor design. The problem should be easy to fix since it is obvious I just need a replacement for a small, inexpensive-looking metal part (about 1 square centimeter). When I called Dell's spare parts department, I was told... More...
(Computers, Software, Hardware) -
Get help with your Dell Problems!
Dell Consumer Complaint
GET HELP WITH YOUR DELL PROBLEMS! I have had nothing but problems dealing with Dell recently. From being flat out called a liar to being hung up on I've seen and heard it all. All I wanted was to spend my $1700.00 plus a sizable amount of interest and get what I paid... More...
(Computers, Software, Hardware) -
32 LCD TV _ Bad Investment
Dell Consumer Complaint
I have had a Dell 32 inch LED whose warranty ended in May. My audio has stopped working. The only way to get it fixed is through Decision One whose diagnostic fee is $245 plus tax. I must also pay shipping. It was not worth the 1299 I spend only 2 years ago. More...
(Computers, Software, Hardware) -
I AM ANGER
Dell Consumer Complaint
I do not know if this is the right place to complain, but I can not find another, it is outrageous that you have paid for a computer from DELL latinamerica July 3, 2009 and have to wait until September 2, 2009 to receive it. I live in a South American country, but I think I... More...
(Computers, Software, Hardware) -
supervicor
Dell Consumer Complaint
i have system password look out dell 1420 inspiron no hdd hard drive in sistem hellp? More...
(Computers, Software, Hardware) -
Dell horrible customer service
Dell Consumer Complaint
Dell canceled my order 4 times without even telling me. Each time I had to find out by the tracking number. The last time they canceled my order i spent more than 2 hours on the phone trying to get it fixed. I will never do business with them again. They even promised me a... More...
(Computers, Software, Hardware) -
customer service
Dell Consumer Complaint
I placed an order online for a PC 7/4 Am. I tried to cancel it on line but came upon raod blockes. 7/5 Am I tried aclling the 18006249897 number to cancel and was given a message that the dept was not popen. so I used the on-line canel form. Complete that. Today I received a... More...
(Computers, Software, Hardware) -
Dell
Dell Consumer Complaint
I purchased a Dell Monitor (ultrasharp 2408wfp) After 1 year had a problem. they replaced it! (refurbished) After 2 weekes another problem! I contacted Dell! I was told by customer care that if I purchased a new monitor, a doublesight 27" They would refund my money for... More...
(Computers, Software, Hardware) -
Dell customer service
Dell Consumer Complaint
I have invested over 18.5 hours on support over 7 months for one of three computers purchased at the same time, delivered the same day, used in my business network as workstations exactly the same way with the same software installed. Since day one, one has repeatedly... More...
(Computers, Software, Hardware) -
Horendous Customer Service
Dell Consumer Complaint
I ordered a laptop from Dell on May 8, 2009. The order was confirmed and was supposed to ship on May 26th. (Just in time for my husbands birthday) When I didn't receive a shipment confirmation, I checked on the status of my order. To my surprise the order had been... More...
(Computers, Software, Hardware) -
Lemon Laptop Vostro1510
Dell Consumer Complaint
Less than 1 month ago, I purchased a Dell Vostro 1510 laptop direct through Dell's website. I have had only very limited available use of this product as typically the display is black. I have spent hours and hours on the phone with unknowledgeable service techs without... More...
(Computers, Software, Hardware) -
Refund
Dell Consumer Complaint
Dell has charged us for a warranty thru their tech team which we did not authorize in the amount of $149.00. We have contacted them on four different ocassions to resolve this matter and to date have not credit our account. This is our third pc from Dell and we are so... More...
(Computers, Software, Hardware)
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