Costco Reviews, Complaints and Compliments

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Costco Reviews

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Costco Reviews

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Costco Comments


localgirl says: (2 months ago)
 0
Can you say rip-off!!!!!!!! Pay membership 50. yes big deal. Have been a member since 1993. I have noticed prices going up here and there. They also, have been cutting back portions. I used to think I was getting a deal...not any more. Even gas is the same price as most gas stations. Where is the savings??? Pay 50 a year to save. I just don't see it any more. I am starting to find the same deals at local grocery store. I don't know. Just feel riped off.

fastskinnydogs says: (11 months ago)
 0
I had to deal with an incredibly rude "supervisor" today. It began when I tried to use my debit Visa card at their gas station; the card was declined. I found this strange because I had just used it at another store not less than 10 minutes earlier. I went into Costco's and spoke with customer service about it; they gave me a new Costco shopping card in case that had been the problem. I did my shopping and went to check out. Again, my debit card was declined. I explained to the cashier what had happened at the pump but that it had worked at another store and at Costco's ATM (I got $20 to check if it was my debit card, it wasn't). She couldn't figure it out and I asked if they would take a check. She said yes, but when she attempted to process the payment, it came back "declined" and she called the supervisor over. He grabbed the check, shoved it at me and said, Cash only, glowering at me the entire time. I went back to the ATM and got out the right amount of cash. I pointed out to the cashier that there was plenty of money available in my account so what was going on with Costco. She took me to the accounting office where someone made a phone call and discovered that there was a computer communication problem between Costco and the company that processed the debit cards. No sooner had we learned this than another customer came over, wanting to know why his card wasn't working at the gas pumps. Duh. I am furious at the "supervisor" who treated me as though I was trying to rip off Costco and pass a bad check or something when, in fact, it was an error on Costco's part. The cashier was very helpful and friendly, but the "supervisor" needed to go back to working in the stock rooms.


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