Comcast Consumer Complaints

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Comcast Reviews

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Comcast customer service

Comcast Consumer Complaint
We have been using Comcast for years and the the customer service is just awful. Every time we have a problem with service we spend hours on the phone if we even are able to reach some. Then the person being sent to fix the unit shows up late. I would like to speak with a... More...
(Cable TV, Phone, Internet)
Measuredup Add a Comment
comcast a monopoly that acts that way

Comcast Consumer Complaint
Anyone you is forced to subscribe to Comcast Cable service due to no other provider in the market place and a lack of government oversight or effort to view the cable industry in the same way they did with long distance phone service decades ago, is familar with their constant... More...
(Cable TV, Phone, Internet)
adam4ever Add a Comment
COMCAST

Comcast Consumer Complaint
COMCAST JUST SUCKS PERIOD!! I HAVE HAD SERVICE WITH THEM FOR A YEAR THERE PRICES ARE HIGH I FINALLY DECIDED TO CANCEL WITH THEM, BUT KEEP INTERNET SERVICES WITH THEM WE HAD A SERVICE TECH OUT AND NOW ALL A SUDDEN THE INTERNET DOES NOT WORK AFTER CALLING THEM TO INFORM THEM OF... More...
(Cable TV, Phone, Internet)
lindalee07 Add a Comment
Horrible Service

Comcast Consumer Complaint
I have been having problems with Comcast for 3 months and am getting no where. There Customer Service is as horrible as their cable TV service. ***In the state of Texas, the Public Utility Commission issues (and retracts) licenses for companies like Comcast. I just wrote... More...
(Cable TV, Phone, Internet)
Janis Add a Comment
Won't credit my account!

Comcast Consumer Complaint
MY bundle was $145.00 per month. They were supposed to mail me a noticed when it was due to renew. I never recieved the notice and my next bill was for 301.00. I called about the bill, I was told they made a mistake. Here is the kicker they refuse to credit my account until... More...
(Cable TV, Phone, Internet)
caroloh3 Add a Comment
Comcast auto pay via credit card

Comcast Consumer Complaint
My total bill was $325. I paid comcast $200 in cash at the comcast store. I had comcast for only 3 months. Then they tell me that I have to pay another $219 in order to maintain the service on top of the 200 already paid. that equalled over 400 on a bill that was only 325 bucks. More...
(Cable TV, Phone, Internet)
solusdarkfire Add a Comment
Comcast terrible service

Comcast Consumer Complaint
Comcast technicians stinks - If I worked my job the way they are allowed I would be fired before the cob. How can u get a window of 5pm - 8pm. the technician shows up at 5:15, then leaves - you show up at 5:18pm call him and he gone home for the day. so who's covering... More...
(Cable TV, Phone, Internet)
Resurrected1 Add a Comment
Frustrated!!!

Comcast Consumer Complaint
I started service with Comcast at the beginning of this month, after moving from Philadelphia where I also had Comcast. First of all, I was charged a fee to cancel my comcast service early in Philadelphia so that I could transfer from Comcast to Comcast, which makes NO sense.... More...
(Cable TV, Phone, Internet)
Aesculapius Add a Comment
Comcast Deceptions

Comcast Consumer Complaint
After talking to me over a year ago promising me a bundle package costing $158, I was surprised to see my bill at $190. After calling and talking to several so called customer service agents, I was getting no where. It happened that about the same time, I was relocating to... More...
(Cable TV, Phone, Internet)
spikester Add a Comment
Comcast auto pay via credit card

Comcast Consumer Complaint
My credit card was compromised so I called COMCAST to provide them with a new credit card no. I was advised that it would take 4-6 weeks to reapply for auto payment via my new card. However, they took the new number in order to charge 2 months of payments. Does this make... More...
(Cable TV, Phone, Internet)
casper75 Add a Comment
Comcast does not care

Comcast Consumer Complaint
Everyone needs to stop paying Comcast and go to satellite tv. The customer service lady I spoke with yesterday was incredibly rude and condescening - she kept asking me if I was going to care about signing a year's contract with DirectTv. Really? When they are going to... More...
(Cable TV, Phone, Internet)
Comcasthater Add a Comment
Horrible

Comcast Consumer Complaint
This is the worst company i have ever dealt with. Horrible customer service, cable reception, internet speeds. More...
(Cable TV, Phone, Internet)
shawngee Add a Comment
Comcast consistent inconsistency

Comcast Consumer Complaint
May 1, 2009 You just gotta' admire Comcast's guts for turning into a science the art of skirting around all issues. It's an adventure right out of Abbot and Costello's famous skit of "who's on first....". And just about as passe. Their... More...
(Cable TV, Phone, Internet)
Conchita Add a Comment
Comcast customer service sucks Dont sign up please!!!!!

Comcast Consumer Complaint
This problem all started when I recieved a bill for the month of March for Over 200 dollars for cable for the month. I called up and asked why my bill jumped up so high and they said that I rented a lot of movies that month. I wasnt aware that anyone at the hosue was renting... More...
(Cable TV, Phone, Internet)
Quattro722 Add a Comment
Horrible!

Comcast Consumer Complaint
Comcast has been horrible. When you call customer support, it's always a different message or menu. Sometimes you need a pin number, which they never give you, so they just hang up on you. Sometimes you get all the way through the message only to get told to hang up... More...
(Cable TV, Phone, Internet)
quesera Add a Comment
Comcast should be ashamed !

Comcast Consumer Complaint
I recently had a Comcast sales representitive knock at my door offering me service. I signed up with him to replace my current satellite service, Internet service & Phone service. In other words I was willing to convert totally to Comcast. He filled out the necessary paper... More...
(Cable TV, Phone, Internet)
Gazzer Add a Comment
Ask Me

Comcast Consumer Complaint
I just moved and had to get a new number because my old number could not be transferred. I was never asked if I wanted the new number given to the caller. Now when people call me they get the disconnected message. I'm not happy about this at all. This should have been my... More...
(Cable TV, Phone, Internet)
MyMimi2 Add a Comment
Bad and Incompetent Service

Comcast Consumer Complaint
I have had Comcast Service for 5 months now. We started with bad signal issues, had to take the afternoon off from work to wait on tech. After two times I told them to just run a new feed from the road. They did that and it worked fine until it was covered. I called for... More...
(Cable TV, Phone, Internet)
hopz24 Add a Comment
Appointment, What Appointment

Comcast Consumer Complaint
I had an appointment for Comcast internet installation today at 2-4 PM. I took off from work early and got home a 1:30 PM. I sat in the living room reading newspaper and waiting for your people to come. At 2:02, your trucks (2, one in green and one with comcast logo) showed... More...
(Cable TV, Phone, Internet)
jtloo Add a Comment
no hdtv

Comcast Consumer Complaint
Comcast can help me by sending someone out that can fix my tv service which has not been working for a month now. Someone has been out every Tuesday for the last 4 weeks, still no service. WHY NOT?? UGH!!!!!!!!!!!!!!!!!!!!!! I hope i'm not going to be billed for this... More...
(Cable TV, Phone, Internet)
UnhappyInAtlanta Add a Comment