Citibank Reviews and Complaints
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Citibank Reviews
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Citibank Delaying Payments
Citibank Consumer Complaint
For Years we have been paying off our store credit card, through Citi for years. always paying on time when suddenly, we were hit with "Late fees". The bills were always mailed on time but Citi claims they were delayed by the Post Office and finance charges of over 3... More...
(Credit Cards, Finance, Banks)
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Citibank
Citibank Support Ticket
I have applied for a mortgage loan with the banker name "Brian Monro". I asked him if I will get my loan modification program if I don't have Fredimac/Fredimae loan. He told me you can , the rule has been changed for other people to get loan modification(not... More...
(Credit Cards, Finance, Banks)
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Never Open A Citibank Account
Citibank Consumer Complaint
We open a Citibank Account a few months ago and encountered several problems with their online system, fees, and blocking of my account. But the worse yet happened this week. I received a wire in my account for 2975. I needed to withdraw 2200 from the account the next day.... More...
(Credit Cards, Finance, Banks)
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interest rate deception/abuse
Citibank Support Ticket
I just recieved a letter from CitiBank stating that my interest rate is going up by 10% (from an already ridiculous 19.99% to 29.99%, matching their default rate). But, they say, it will be partially offset by a 10% rebate of the finance charges. At first glance, that may... More...
(Credit Cards, Finance, Banks)
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interest rate abuse
Citibank Consumer Complaint
I just received a letter from CitiBank stating that my interest rate is going up by 10% (from an already ridiculous 19.99% to 29.99%, matching their default rate). But, they say, it will be partially offset by a 10% rebate of the finance charges. At first glance, that may... More...
(Credit Cards, Finance, Banks)
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fraudulent charges
Citibank Support Ticket
A company has charged 5 differant charges under 5 differant names. We have sent all information to your fraud claims department, they don't even read what we send. They ask for the information they already haver over and over again. Even with the email and claim forms... More...
(Credit Cards, Finance, Banks)
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fraud is ok with citibank sears cards
Citibank Consumer Complaint
After 6 months of trying to get citi bankj/sears to remove fraudulent charges we still have no results. It is ok to charge fraudulent amounts to your sears/citibank credit cards because thery will drown you in paperwork, ask for the same information you have sent to them 3... More...
(Credit Cards, Finance, Banks)
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Citibank Ripped me off
Citibank Consumer Complaint
They talked me into not making my minimum monthly payment and told me they were going to freeze activity on my account so that I could get my balance down. They didn't. After six months of paying the payment on time via auto pay, they told me that I misunderstood the... More...
(Credit Cards, Finance, Banks)
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DON'T ever open citi credit card
Citibank Consumer Complaint
Comparing to the nice and neat experience with American Express about a fault transaction, I should NEVER NEVER open an account with citi. The process of dealing with a fault transaction with Citi made my outraged.
I had a fault transaction on my account. I called the... More...
(Credit Cards, Finance, Banks)
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CITIBANK
Citibank Consumer Complaint
I had settled my CITIBANK Credit Card **14 in the year 2006 and closed the account. In 2009 Feb, I refinanced home loan with one of the local bank. They told me, my record appear at one of those system called CTOS. So I called Citibank, they issued me a released letter and... More...
(Credit Cards, Finance, Banks)
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dont ever ever open account with citibank
Citibank Support Ticket
I wanted to give feedback about my experience with Citi regular checking online account. I got this promotional offer that if i open up account with $1000 deposit and make minimum 1 direct deposit, i will get $100. I didnt get anything on return but only monthly service... More...
(Credit Cards, Finance, Banks)
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Dont ever ever open account with Citi bank
Citibank Consumer Complaint
I wanted to give feedback about my experience with Citi regular checking online account. I got this promotional offer that if i open up account with $1000 deposit and make minimum 1 direct deposit, i will get $100. I didnt get anything on return but only monthly service... More...
(Credit Cards, Finance, Banks)
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Citibank
Citibank Consumer Complaint
Citibank were informed 2 days before a fraudulent transaction was going through my account. How did I know it was fraudulent? I had internet accounts at a company called FASTHOSTS but their service was poor and the rules changed to suit their own book all day.Fasthosts refused... More...
(Credit Cards, Finance, Banks)
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Customer Service
Citibank Consumer Complaint
Outsourcing... Bad decision. Atleast not customer service. There is not a single place to get all the information you need. I wanted to close one of my account and cash out the balance
Thursday - I am told I cannot close the account becasue the balance is more that 2K.... More...
(Credit Cards, Finance, Banks)
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Take Your Money An Run
Citibank Consumer Complaint
Outsourcing... Bad decision. Atleast not customer service. There is not a single place to get all the information you need. I wanted to close one of my account and cash out the balance
Thursday - I am told I cannot close the account becasue the balance is more that 2K.... More...
(Credit Cards, Finance, Banks)
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FEES
Citibank Consumer Complaint
I am very upset at Citibank. They have charged me over $748.00 in overdraft fees within the last 6 weeks. They have poor customer service, speak very rare english. Not helpful in reversing fees. I don't see how they can be going bankrupt, they charge $34.00 on each item,... More...
(Credit Cards, Finance, Banks)
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Shady Sales Push
Citibank Consumer Complaint
I called regarding a security breach on my card, and before hanging up the sales lady tried to enroll me in a fraud plan without my consent. When I said I'm not interested she just kept on typing and acting as if she didn't understand me. I said, "Let me be... More...
(Credit Cards, Finance, Banks)
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Totally Incompetent Service
Citibank Consumer Complaint
This is simple....for over 1 year I have been frustrated and unable to use my debit card!
Through 10 conversations, changes of pins and assurances nothing has changed. Now I have moved, and they will not send new pin codes to my new address because it is not the on-line... More...
(Credit Cards, Finance, Banks)
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Citibank delay payments to Citicards
Citibank Consumer Complaint
I have Citi banking account from which I make the credit card payments to my Citi credit card. I always schedule my payments online (electronic payments) 2-3 days in advance from the due date. Apparently, now there is considerable delay in transferring the funds from the bank... More...
(Credit Cards, Finance, Banks)
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Horrible Customer Service
Citibank Support Ticket
I was having trouble doing an online wire transfer between my Citibank accounts in the US and UK.
1) I find it amazing that Citibank charges me for transferring funds between accounts under the SAME corporate identity.
2) When 3 authorization codes failed to work, the... More...
(Credit Cards, Finance, Banks)