Circuit City Reviews, Complaints and Compliments
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Circuit City Reviews By Product
Circuit City Reviews
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nelson
Circuit City Consumer Review
they help a lot More...
(Shopping, Stores) -
horrible, horrible
Circuit City Consumer Complaint
i've always made my payments on-line anytime anywhere. so i go to the darn circuit city website to do so. cant find the link and my password dosnt work. WWOOOOOOWWW! called the 800 number talked to 3 people that didnt know what i was trying to do. simple little thing PAY... More...
(Shopping, Stores) -
So Angry.........
Circuit City Consumer Complaint
We wanted to take advantage of the liquidation prices at Circuit City and got royaly screwed!!!!! We bought a 42" Panasonic Plasma TV for around $800, we got it home and opened the UNDAMAGED box and found the inside screen of the TV cracked all the way down the left... More...
(Shopping, Stores) -
IPOD NOT WORKING
Circuit City Support Ticket
I PURCHASED AN IPOD WITH THE PROTECTION PLAN AND MY IPOD IS NOT WORKING NOW. WHAT DO I DO TO GET IT REPLACED? More...
(Shopping, Stores) -
Circuit City or Liqidators minus
Circuit City Consumer Complaint
We needed a new receiver for out TV and theater system and last Saturday went shopping to find one. Our first stop was going to be Best Buy, but there is a Circuit City right there too. Since it was going out of business we thought maybe they would have a good buy. Our 1st... More...
(Shopping, Stores) -
CC Advantage Plan not working
Circuit City Support Ticket
I bought an Apple IPod 4gb for my daughter in 2006 and the best Circuit City Advantage Protection Plan that was available. In early October 2008 the IPod needed repair and I sent it back to CC per their instructions. I still have not received a replacement even though they... More...
(Shopping, Stores) -
Protection Plan Scam
Circuit City Consumer Complaint
I bought an Apple IPod 4gb for my daughter in 2006 and the best Circuit City Advantage Protection Plan that was available. In early October 2008 the IPod needed repair and I sent it back to CC per their instructions. I still have not received a replacement even though they... More...
(Shopping, Stores) -
Unreliable and Dishonest Circuit City
Circuit City Consumer Review
September 27, 2008 I purchased a HP notebook computer for ~$990 and a Circuit City Advantage Protection Plan (4 yrs.) for ~$395. The plan would take care of the repair of the laptop and replace it if they were unable to repair it. Buying the notebook and protection plan... More...
(Shopping, Stores) -
Circuit City:Your 800# is frustrating
Circuit City Consumer Complaint
After having difficulty placing an online order, I called the 800# for Circuit City and repeated my problem and the item description that I wanted to purchase over and over. Obviously, English was not the language of choice for my Circuit City customer service rep. She asked... More...
(Shopping, Stores) -
Circuit City Selection
Circuit City Consumer Complaint
Dear Circuit City, Please get your act together. Your inventory is great but your employees seem to stand around together talking all the time rather then walking the floor and helping out. I have been to a few stores and seen this. I am sure their are some places... More...
(Shopping, Stores) -
Circuit City is like all the rest of the big conglomerates - lost me!
Circuit City Consumer Complaint
I am so tired of these huge chain stores treating the customer like a disease. WE are the ones who pay your CEO's inflated salary and keep your stock prices high. WE are the ones that ensure the people you pay nothing to operate the register even have jobs. But do you... More...
(Shopping, Stores) -
Horrible Customer Service
Circuit City Consumer Complaint
I was given a Circuit City Gift Card as a gift. When I tried to use it to make an on-line purchase the number on the gift card was rejected. After several calls to "customer support" I was finally able to order the DVD movie from them. When the movie arrived, it... More...
(Shopping, Stores) -
Circuit City's new business model is unsustainable
Circuit City Consumer Complaint
A few months ago my TV died and I went to Circuit City to shop for a new one. This was shortly after they had made headlines by laying off their older, most experienced sales people. In the store I was assisted by a chino-clad adolescent who was literally munching from a... More...
(Shopping, Stores) -
Bad customer service
Circuit City Consumer Complaint
Circuit City has deplorable and unrealiable repair service. I submitted my 23" TV to the store on 1/12/2008, and was told it would take 7-10 days. I have called the store 5 times, the warranty 800 number-3 times, and emailed Circuit City 6 times to no avail. As of... More...
(Shopping, Stores) -
The worst customer service
Circuit City Consumer Complaint
I object to their 15% restocking fee. When a product is taken home, not used but the box is opened to inspect the product this fee is charged. One has only to look at other complaint sites to see that Circuit City has many abuses for other customer service issues. More...
(Shopping, Stores) -
On 12/3/07 I placed an order at...
Circuit City Consumer Complaint
On 12/3/07 I placed an order at circuitcity.com. I ordered three items. Later on that day, I received an email that one of the items has been cancelled. I phoned their 'customer service' phone number to confirm this cancellation and I was told on three different... More...
(Shopping, Stores) -
Circuit city promised me a...
Circuit City Consumer Complaint
Circuit city promised me a camera online and did not deliver. After taking my money and I arrange a store pickup I get to the store only to find there was no camera after waiting in a very very long line. They already charged my ATM card so I let them talk me into waiting for... More...
(Shopping, Stores) -
APPALLING CUSTOMER SERVICE...
Circuit City Consumer Complaint
APPALLING CUSTOMER SERVICE Littleton, NH I bought an Olevia 232V TV from Circuitcity.com and it broke about 10 days after purchasing. Their barely understandable customer service representatives have given me many different stories of how they'll handle this... More...
(Shopping, Stores) -
I bought a laptop from Circuit...
Circuit City Consumer Complaint
I bought a laptop from Circuit City at the end of Nov. 06, for my daughter birthday present. Her B-Day was in Jan. Along with the laptop, I purchased Microsoft Office Windows and an internet security program to be installed by Circuit City. Unfortantely, I didn't open... More...
(Shopping, Stores) -
Rick Mann i bought a high pricke...
Circuit City Consumer Complaint
Rick Mann i bought a high pricke laptop with a accidential warrenty plan. I I broughjt it to Circcuit City for minor reparis. a onth and ond half later I found someone dropped it and it was destroyed. The person who checked it in knew it w32as not damaged. City advantage... More...
(Shopping, Stores)
Circuit City Comments
Circuit City hasn't received any comments yet.
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