Bloomex Support Tickets

Bloomex is a Canadian Online Flower Delivery company, offering various floral and gift arrangements throughout Canada and the U.S. via its online computerized system. The Bloomex website acts as a storefront allowing consumers worldwide to place orders online themselves, chat with a live agent or place orders through a 1-800 number. Bloomex has same day delivery to almost any location in Canada, and orders can be placed 24 hours a day. Bloomex has production facilities located in major metropolitan areas such as Toronto, Montreal, Halifax, Winnipeg, Calgary, Ottawa and Vancouver. Bloomex has 2 new divisions, Flowers Wholesale which offers flowers in bulk to the general population and Bloomex Wedding Flowers, where they have wedding consultants to help with wedding flower selections.

Bloomex Reviews

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Took my money

Bloomex Support Ticket
I ordered flowers for a funeral. They were never received. I left numerous messages to the company customer service manager and still have not received a phone call. They did charge my card though. More...
(Online Shopping)
tassoneas Read The Conversation
flowers not delivered as promised

Bloomex Support Ticket
1. Place order on Saturday Oct 17 requesting delivery to funeral home Sunday Oct 18th 2. Informed by phone that deliveries could not be made Sunday, but they could deliver to the funeral home Saturday between 6-9pm. 3. Received e-mail confirmation of delivery as above.... More...
(Online Shopping)
TammyElizabeth Read The Conversation
051065

Bloomex Support Ticket
Basket delivered on September 17, 2009. Please pickup the terrible gift basket delivered by your company representative. It was not what my daughter ordered, so it should be picked up free of charge and her credit card account credited with the return. Thank you, for... More...
(Online Shopping)
pathayes Read The Conversation
Bouquet not what pictured

Bloomex Support Ticket
The bouquet pictured was lush and colorful with a variety of colours. The one sent was sparse, ugly, with 3 variety of cheap looking flowers. I complained and a new one, barely better than the first, was sent. Recipients do not generally complain. Bloomex is relying on this. I... More...
(Online Shopping)
V1V1 Read The Conversation
JUST AWFULL SERVICE

Bloomex Support Ticket
MY LESS THAN FLATTERING REVIEW DESCRIBES IT ALL , ((( CUT AND PASTE )))) So, this is the story of our dealings with Bloomex.ca. Here goes, We ordered flowers for my mother in law for mother's day on Saturday morning, the day before, on May 9th. I admit, a... More...
(Online Shopping)
mpgirard Read The Conversation
Bloomex customer service

Bloomex Support Ticket
My mother spent last week-end for the first time away from her 6 grandchildren as she recently moved to Kingston, 21/2 hours away from her family. Being Mother's day she was extremely upset and very sad so we thought we would cheer her up with a nice plant basket for her... More...
(Online Shopping)
mom26 Read The Conversation
888486

Bloomex Support Ticket
I order the Mother's Day Bouquet for my mother and paid an extra $13.95 for morning delivery. Not only did she not get her order before 12:00 noon, she got 8 white roses instead. They forgot to put the card with it to even say that it was from my husband and I. There... More...
(Online Shopping)
CRitch Read The Conversation
Brutal Customer Service

Bloomex Support Ticket
I had an on-line chat with Crystal Jan 5/09 regarding my dissatisfaction with an order I placed. We agreed she would get back to me upon receipt of photos. I did not hear back, so I e-mailed to follow up. I did not hear back, so I initiated another on-line chat. Michelle B... More...
(Online Shopping)
brendadonner Read The Conversation
switching items in food basket

Bloomex Support Ticket
It seems Bloomex has been out of cheese and savory items for a couple of months now...why aren't customers simply told of this when ordering and thus given the choice whether or not to proceed? To date, I've had 3 'wrong' baskets sent due to lack of... More...
(Online Shopping)
aaaa Read The Conversation
non-delivery, wrong order

Bloomex Support Ticket
item delivered 1 week late. Inability to reach customer service. Wrong food basket finally delivered. Refusal to give refund unless basket could be picked up from recipient one day later..(I was unsure if it was intact or not..didn't want to bother recipient). Refual to... More...
(Online Shopping)
Faye Read The Conversation
Hamper not delivered

Bloomex Support Ticket
Classic Hamper meant to be delivered on the 11/11/08 was not delivered even though it was ordered on the 2nd Nov and paid for and I have emailed and phoned with no response. More...
(Online Shopping)
unhappy1 Read The Conversation