Bloomex Consumer Complaints

Bloomex is a Canadian Online Flower Delivery company, offering various floral and gift arrangements throughout Canada and the U.S. via its online computerized system. The Bloomex website acts as a storefront allowing consumers worldwide to place orders online themselves, chat with a live agent or place orders through a 1-800 number. Bloomex has same day delivery to almost any location in Canada, and orders can be placed 24 hours a day. Bloomex has production facilities located in major metropolitan areas such as Toronto, Montreal, Halifax, Winnipeg, Calgary, Ottawa and Vancouver. Bloomex has 2 new divisions, Flowers Wholesale which offers flowers in bulk to the general population and Bloomex Wedding Flowers, where they have wedding consultants to help with wedding flower selections.

Bloomex Reviews

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Why Not to Use Bloomex

Bloomex Consumer Complaint
Why Not to Order Flowers Online - and if You Do Why NOT to Use Bloomex Why Not to Order Flowers Online - and if You Do Why NOT to Use Bloomex I've never done a rant about a company on my blog before. I don't necessarily think this is the forum for some... More...
(Online Shopping)
lizmoras Add a Comment
Incompetent RIP OFF!!!

Bloomex Consumer Complaint
This company does not care about delivering service. They are simply taking money and hoping that you will go away when they have ripped you off since they have no customer service and do not return calls when you inquire about being screwed. More...
(Online Shopping)
PissedinNYC Add a Comment
Horrible

Bloomex Consumer Complaint
They have no customer service. They take your money then don't deliver. BEWARE !!!!! Do not use bloomex ! More...
(Online Shopping)
tassoneas Add a Comment
extremely POOR service

Bloomex Consumer Complaint
This is your warning. DO NOT order from this company. Truly worst service I have experienced. Called the company and none of the departments could figure out where my order was. None of the departments are integrated. The customer service reps have poor attitudes and are... More...
(Online Shopping)
hoinam Add a Comment
not a happy customer

Bloomex Consumer Complaint
i'm from mississauga ont. and I'm a very disssatisfied customer of Bloomex and i probably will never order or recommend them at all to my friends and relatives- the operator lacks the basic of customer service which is courtesy and my flowers were not the ones... More...
(Online Shopping)
aestacio Add a Comment
very unhappy

Bloomex Consumer Complaint
I placed a same day delivery on Sat Oct 17, 2009. I wanted the flowers delivered on Sunday but was informed by phone that deliveries are not made on Sundays. Depite ordering at 4pm (cut off 1pm for same day), I was assured that the delivery could be made that evening between... More...
(Online Shopping)
TammyElizabeth Add a Comment
Bloomex

Bloomex Consumer Complaint
My daughter sent me a basket on my birthday, Sept. 17th., from Bloomex. First, it was not what she ordered , and second, it is the worst example of a gift basket that I have ever seen. Bloomex should be ashamed of sending that basket to anyone let alone a prospective... More...
(Online Shopping)
pathayes Add a Comment
Cheap Ugly looking bouquet

Bloomex Consumer Complaint
The bouquet pictured was lush and colorful with a variety of colours. The one sent was sparse, ugly, with 3 variety of cheap looking flowers. I complained and a new one, barely better than the first, was sent. Recipients do not generally complain. Bloomex is relying on this. I... More...
(Online Shopping)
V1V1 Add a Comment
DOZEN ROSES AD

Bloomex Consumer Complaint
I CALLED THIS MORNING, TO QUESTIONED A PRICE FOR A DOZEN RED ROSES FOR $34.99 NICE PICTURE THEY USE, BUT... WHEN YOU CLICK TO ORDER THE PRICE CHANGES TO $44.99 AND THE "DESCRIPTION" AS BARB SAID EXPLAINS IT! NEXT THING SHE SAYS: "MAM ARE YOU GOING TO PLACE AN... More...
(Online Shopping)
LUCEROCIVITAVECCIA Add a Comment
Beware of hospital flowers

Bloomex Consumer Complaint
Bloomex is quite happy to take large sums of money for delivery, but takes no responsibility for delivery to patients in hospitals. They rely on hospital staff to make the final delivery to the patient - who are not paid to do so, therefore have no incentive. Bloomex takes... More...
(Online Shopping)
brunno Add a Comment
Horrible service

Bloomex Consumer Complaint
Flowers not delivered same day as requested (even though I put the order in before the cutoff time), wouldn't let me cancel the order even though it was late and only refunded me the 4.99 same day delivery charge. More...
(Online Shopping)
Sherona Add a Comment
Bloomex should be shut down

Bloomex Consumer Complaint
Company is a nightmare. Not only did they deliver to the wrong address. They didn't send what I ordered and on UPS website it wasn't even delivered in the time frame they told me. Don't answer their phone and will never give a refund. And how cruel it is to ask... More...
(Online Shopping)
cosmodept Add a Comment
Purely premium basket Do not order

Bloomex Consumer Complaint
I am so disappointed in Bloomex, I ordered the purely premium with 3 birthday balloons and this is what my brother in law received for his 50th birthday ... 1 Box chocolates 1 pkg. crackers small jam 1 small pkg. jelly belly 1 small 3 oz box cookies 10 earl gray tea 1... More...
(Online Shopping)
yolanda Add a Comment
Poor service

Bloomex Consumer Complaint
I sent flowers for a funeral on Wednesday August 26th. The embarrassment I felt when I entered the funeral home and saw what Bloomex had sent. The family pointed this out to me and I wanted the floor to open up.I called Bloomex, but they could not have cared less and will not... More...
(Online Shopping)
LucyKukac Add a Comment
Order Complaint

Bloomex Consumer Complaint
I have tried to contact your office on several occasions and no one has called me back. I purchased these items yesterday, Monday August 24, 2009. I ordered three happy birthday balloons and received a GET WELL balloon, which is not what I ordered. The other balloons that I... More...
(Online Shopping)
smjones Add a Comment
terrible products

Bloomex Consumer Complaint
I'm so not happy with Bloomex, bad customer service, terrible products. i ordered 3 dozen red roses, but they delivered white roses. I called customer service, and they ignored my problem. Also, they didn't try what so ever to fix my complaint. More...
(Online Shopping)
khanh Add a Comment
BBB

Bloomex Consumer Complaint
As of June 2009, the Canadian Better Business Bureau (BBB) gives Bloomex its lowest possible rating, an "F", due to the company's overall complaint history, number of unresolved complaints, and Bloomex's refusal to accept any further complaints through the... More...
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GGGGaary Add a Comment
Unhappy Customer

Bloomex Consumer Complaint
I have had a terrible experience with Bloomex. I have ordered from them twice in the past 6 months and both times have had my flowers substitued. Their website states that there substitution policy in 2006 was 1.3% - however does not have statistics from 2007, 2008, or 2009... More...
(Online Shopping)
FrustratedCustomer Add a Comment
"Same day delivery guaranteed" NOT!

Bloomex Consumer Complaint
Ordered flowers to be delivered to Montreal. Order was placed at 10am. Web site says "Same day delivery guaranteed if you place your order before 1pm". Flowers were not delivered. I called the next day to complain and was told it was due to "technical... More...
(Online Shopping)
JimGruen Add a Comment
Bloomex Never Again

Bloomex Consumer Complaint
June 24th, 2009 Around 9am PST I ordered a fruit basket according to the pictures on line. I selected the most expensive for my mother's 85th birthday. It was delivered in a basket that had a loose tag printed made in china and also a tag containing advertisements and... More...
(Online Shopping)
Francois2 Add a Comment