Bloomex Comments
Bloomex is a Canadian Online Flower Delivery company, offering various floral and gift arrangements throughout Canada and the U.S. via its online computerized system. The Bloomex website acts as a storefront allowing consumers worldwide to place orders online themselves, chat with a live agent or place orders through a 1-800 number. Bloomex has same day delivery to almost any location in Canada, and orders can be placed 24 hours a day. Bloomex has production facilities located in major metropolitan areas such as Toronto, Montreal, Halifax, Winnipeg, Calgary, Ottawa and Vancouver. Bloomex has 2 new divisions, Flowers Wholesale which offers flowers in bulk to the general population and Bloomex Wedding Flowers, where they have wedding consultants to help with wedding flower selections.
Bloomex Comments
I will never ever use this company again. I agree with some of the other comments; they are fast to take your money and horrible and trying to resolve their mistakes, as well as impossible to get ahole of. I ordered flowers for same day delivery and they charged me for that service and the flowers were not send until the next day. When I tried to cancel they said it was too late because the product had been made, and that they would refund only the same day delivery fee. How does that make sense? I was told via email that it takes longer to deliver to the location I wanted them to go to becaust it is out of the production area. Well why didn't they contact me once they saw the address I entered to see if it was still ok for them to be sent the next day? Instead they go ahead and make them send them out so I can't be refunded. What a joke.
0 J'ai été très bien répondu et on m'a donné des conseils pour le choix des fleurs et pour respecter mon budget.
France
France
0 I used Bloomex's services recently to get flowers delivered to my girlfriend's workplace. The delivery was supposed to be made in the morning, however it got pushed to the afternoon, and the flowers reached her right before she was about to leave from work. Needless to say, she was extremely happy to receive the flowers and my note.
Cons:
1. Lack of customer service agents. Telephone operators were never available, and online reps were available only 1 out of 5 times that I needed them.
2. Delivery time is not guaranteed as they claim on their website, even if you order on time.
Pros
1. The delivery WILL be made.
2. It is extremely easy to order online.
Cons:
1. Lack of customer service agents. Telephone operators were never available, and online reps were available only 1 out of 5 times that I needed them.
2. Delivery time is not guaranteed as they claim on their website, even if you order on time.
Pros
1. The delivery WILL be made.
2. It is extremely easy to order online.
0 Fast to take your money but won't follow up complaints If you use this service after reading these complaints - I have two box seats for the 2020 Olympic Gold Hockey game to sell for 'cheap'
0 I received today May 12/09 my MOther's Day flowers sent to me by my daughter in Phoenix AZ - they are DEAD!!! NOt only that she paid extra to have them arrive here on MOther's Day. I want something done about this. Sharon Willcox
0 My son ordered roses the middle of last week to be delivered 8/05 As they has not arrived by 10/05 he tried several times to cancel but no one answered the phone.They arrived 11/05-CRAPPY COMPANY --never will use Bloomex again!!
0 BRUTAL SERVICE! Non existant Customer Support. I would not recommend them to my worst enemy. Paid for early delivery, called onve that window passed and coudl not even get a live voice. had to leave a voice mail, for Customer Service?? No email response either. I am now mulling over the idea of reporting this to visa as a scam.
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