Bank of America Reviews, Complaints and Compliments
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First reviewed by: Measuredup |
Bank of America Reviews By Product
Bank of America Reviews
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ATM Suspended on Vacation
Bank of America Support Ticket
You suspended my ATM card at a ski resort in Quebec (Bromont), because I had used the card at home in New Jersey two days prior. During peak vacation season, driving distance from my home. A 10-year account holder, never once overdrawn. I've used this card in Quebec probably 10 times the... More...
(Credit Cards, Finance, Banks) -
ATM Suspended on Vacation
Bank of America Consumer Complaint
Check this out: I just drove to Quebec for Christmas break with my family. I withdrew $500 cash in New Jersey for gas/trip money. When I arrived in Quebec, could not withdraw even $1 from the ATM- the card was immediately suspended for "suspicious activity." At a ski resort just... More...
(Credit Cards, Finance, Banks) -
Alert about alerts!
Bank of America Consumer Complaint
Turns out Bank of America's online banking alerts--things like low balance thresholds and other events that will zap you with fees if not caught--are "experiencing technical issues on our end," according to a BoA online banking support call center person I reached today. But get... More...
(Credit Cards, Finance, Banks) -
OVERDRAFT ITEM FEE
Bank of America Consumer Complaint
Wow! I hate Bank of America. Alway same pool customer service they should learn from Citibank, they want to charge me tree time Overdraft fee for the sames purchases, and other hiden fee that dont make sense. More...
(Credit Cards, Finance, Banks) -
Baddd Behavior
Bank of America Consumer Complaint
I had occasssion to visit the Bank of America on Garrett Rd in Drexel hill PA on 11/14/2008 to cash a check drawn on Bank of America. I was told by the teller, Danielle Carter, that THIS bank does not cash checks. I responded by saying ,"That is odd..? Every other BOA has cashed checks... More...
(Credit Cards, Finance, Banks) -
Bank of america its the best
Bank of America Support Ticket
hi, I'm a bank of america customer And I would like to say that I feel so happy taht the really doing a lot of security for my accaunts, the bank that i used Its huntington park its very small bank but the tellers are very emtusiatic and the branh its always clean, im very happy to bank with... More...
(Credit Cards, Finance, Banks) -
Annual Charges
Bank of America Support Ticket
I have a Bank of America credit card, which was earlier a Secure card with an Annual Fee of $29. Later in August 2008, this card got upgraded automatically to a Platinum Visa card. At that time i called up the customer care and enquired whethere there is any annual fee for this card and the... More...
(Credit Cards, Finance, Banks) -
Complete Lack of Customer Service
Bank of America Consumer Complaint
On 10/18/08, I went to the local Bank of America ATM in order to deposit my payroll check into my account. The bank was closed, so I had to try and use the ATM. I inserted my ATM/debit card, the screen flashed some kind of message about an error or malfunction, and the transaction I started was... More...
(Credit Cards, Finance, Banks) -
Cashing Payroll?
Bank of America Consumer Complaint
Tuesday, September 30, 2008 An Open letter: Dear Sir/ Madam or K. Lewis CEO; I am writing this letter to you because of the rude and embarrassing customer service at your Bank of America branch in Madera, CA. For the past 3 years I have been cashing my paycheck at this branch, drawn on... More...
(Credit Cards, Finance, Banks) -
Highway Robbery??
Bank of America Consumer Complaint
I am a hardworking, single, american mom with a modest checking account. Since opening my account, Bank of America somehow manages to put a "hold" on every one of my deposits. This has not only occurred with personal checks. It has occurred with government checks (tax refund), and... More...
(Credit Cards, Finance, Banks) -
POOR CUSTOMER SERVICE
Bank of America Consumer Complaint
Bank of America needs to change the phone system. They do everything they can so that you cannot speak to a human. I have spent over 6 weeks and spent several days at the bank, had to hire an attorney for them to authorize my power of attorney for my mother. God forbid they actually hire... More...
(Credit Cards, Finance, Banks) -
Do Not Use Bank of America
Bank of America Consumer Complaint
This is the last letter I sent to Bank of America. As of Sep. 2, 2008, my account is still not fixed. --- Bank of America Corporate Affairs 100 North Tryon Street Mail Code NC1-007-18-01 Charlotte, NC 28202-4000 Re: Checking Account Number ************ Thursday, July 24, 2008 To... More...
(Credit Cards, Finance, Banks) -
the worst service in my life!
Bank of America Consumer Complaint
There was some un-authorized processing on my account with online banking and bill pay that caused me to end up with overdraft fees since I never use my checking so there is rarely much money in there. Well, for the last 3 weeks, I have been trying to get someone to help me and instead of... More...
(Credit Cards, Finance, Banks) -
Is Bank of America solvent
Bank of America Customer Feedback
I am a Bank Of America customer and i am wondering they are so big that the government wont let them fail? or could they? I know insurance covers me but if many banks failed the insurance fund would run out. I have read about them and they are doing well in this economy but do we know how... More...
(Credit Cards, Finance, Banks) -
Customer NO-service
Bank of America Consumer Complaint
So last week a web site hosting company that I have auto debit for services set up with emailed me that my card had been denied. Then this last weekend I went to the ATM to get some cash and my card was rejected. Today another company set up with auto debit called me to say my card was denied. So... More...
(Credit Cards, Finance, Banks) -
Poor Poor Customer Service
Bank of America Consumer Complaint
I have a credit card that was previously MBNA then transferred over to BofA the BofA bought them out. I have had numerous problems with the new BofA website, but it wasn't until I called into customer service to try and figure out what was wrong, that the real horror began. For the record,... More...
(Credit Cards, Finance, Banks) -
Bank of America
Bank of America Consumer Complaint
I have been with bank of america for about 8 years and have more problems then anything else, especially recently, I put a stop payment check on check # 1 for 29 dollars well now a year later i get a call from a lawyer saying i ow them 160 dollars for a stop payment on check # 2 I never put a... More...
(Credit Cards, Finance, Banks) -
BANK OF AMERICA CUSTOMER SERVICE
Bank of America Consumer Complaint
I HAVE BEEN A LONG TERM CUSTOMER AT BANK OF AMERICA AND THERE IS ONE THING THAT THEY DO NOT MAKE YOU FEEL LIKE A CUSTOMER, BUT A NUMBER ON AN ACCOUNT. IF A SITUATION HAS ARISEN THAT YOU NEED THEIR HELP TO RESOLVE, FORGET IT, THEY DO NOT HELP. THEY ARE ALL ABOUT MAKING MONEY AND THEY SEEM... More...
(Credit Cards, Finance, Banks) -
Bad customer service is an understatement!
Bank of America Consumer Complaint
Short background first: in the fall of 2006 I opened a MyAccess checking account with B of A during a local promo in my community when a new branch was opened. I was promised no monthly maintenance fee without any conditions attached. However, after several months I noticed a $5.95 fee on my... More...
(Credit Cards, Finance, Banks) -
If you have a Bank of America...
Bank of America Consumer Complaint
If you have a Bank of America Credit card at a low interest rate, do not miss a payment or they will raise your interest rate to 32 percent for the next 6 months before they will drop the interest rate in the slightest. Do like we did, pay them off and cance your credit card. This is the only... More...
(Credit Cards, Finance, Banks)
Bank of America Comments
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AND I DIDN'TEVEN HAVE A PIN NUMBER. I WAS TOLD THAT IWAS RESPONSIBLE FOR THESE CHARGES.