Bank of America Reviews, Complaints and Compliments

mike1213 says: (2 months ago)

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I TRIED TO DO A LOAN MODIFICATION AND BANK OF AMERICA DOES NOT KNOW WHAT THE HELL THEY ARE DOING...I AM A PISSED OFF HOMEOWNER LIKE EVERYONE ELSE...BANK OF AMERICA RECEIVED BILLIONS OF DOLLARS TO HELP HOMEOWNERS AND THERE NOT DOING A DAM THING IN THIS ECONOMY...WHAT THEY ARE DOING IS SPENDING OUT MONEY ON CEO'S VACTION, HOTELS, AND THERE RICH HOMES!!! MR. OBAMA HOLD THESE BANKS ACCOUNTABLE THEY ARE NOT HELPING OUT THE ECONOMY...THEY SAY BANK OF AMERICA...BANK OF OPPORTUNITY IS THAT A JOKE? THEY ARE NOT DOING A DAM THING...

peppaige says: (2 months ago)

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Much of the same story with me. Ever notice how the bill you get from Bank of America has a special postmark that isn't dated.....
payments are posted usually one day late. caught them with a posted date that was a Sunday and had previously asked them if they worked on Sundays. They said no!
No way for customers to track when they actually get the bill and it's posted. So they can do whatever they want. No wonder they have billions of dollars in profits in the last couple months. They are nothing but a scam with these late charges everyone is getting.

BoABADBUSINESS says: (10 months ago)

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2years ago a credit card company i used was bought by BoA, they changed the way payments were credited, I was marked late due to their errors. Then my business card (MBNA) was bought by them, again a disaster, online banking was changed so they pulled funds from my business acct to pay my personal acct instead of my business cards resulting in a huge credit on personal, and no payment for business acct. (also at issue conmingling funds) This took 4 months to straighten out, I received multiple calls weekly on the two credit cards, had to explain each & every time their error. Now, BoA bought LaSalle, again a disaster. Home Equity line this time, not crediting my payments and then charging interest plus fees on the unpaid amount. This time each call has been made on my behalf by the local branch. I have been promised copies & explanations of the amounts billed, none have yet been mailed to me. In going over my records, I am 3 months in advance of payments due, yet they are charging interest because LaSalle handled payments differently than they do. NEVER DEAL WITH BANK OF AMERICA!!!!! I have switched to Chase & am very happy with both my personal and business bankers.

BoABADBUSINESS says: (10 months ago)

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2years ago a credit card company i used was bought by BoA, they changed the way payments were credited, I was marked late due to their errors. Then my business card (MBNA) was bought by them, again a disaster, online banking was changed so they pulled funds from my business acct to pay my personal acct instead of my business cards resulting in a huge credit on personal, and no payment for business acct. (also at issue conmingling funds) This took 4 months to straighten out, I received multiple calls weekly on the two credit cards, had to explain each & every time their error. Now, BoA bought LaSalle, again a disaster. Home Equity line this time, not crediting my payments and then charging interest plus fees on the unpaid amount. This time each call has been made on my behalf by the local branch. I have been promised copies & explanations of the amounts billed, none have yet been mailed to me. In going over my records, I am 3 months in advance of payments due, yet they are charging interest because LaSalle handled payments differently than they do. NEVER DEAL WITH BANK OF AMERICA!!!!! I have switched to Chase & am very happy with both my personal and business bankers.

DISCOURAGED says: (1 year ago)

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IN 2003 I HAD MBNA CREDIT CARD I ALSOHAD MY DAUGHTER ON IT AS AN AUTHORIZED USER. I DECEDIDED TO HAVE HER REMOVEDAND NOTIFED MBNA.FEW MONTHS LATER I RECEIVEABILLIN THE MAIL FOR $16,000
AND I DIDN'TEVEN HAVE A PIN NUMBER. I WAS TOLD THAT IWAS RESPONSIBLE FOR THESE CHARGES.