AttUverse Consumer Complaints

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AttUverse Reviews

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attuverse movies

AttUverse Consumer Complaint
My complaint is about the movies. You use to tell a little about what the story of the movie was. Now you only tell about some of the movies. Why can't you go back to the old way? Or better yet send a monthly movie listing like Comcast does. More...
(Cable TV, Phone, Internet)
leom1935 Add a Comment
complaint

AttUverse Consumer Complaint
TODAY, I CALLED ABOUT NOON AND SPOKE WITH YOUR REPRESENTATIVE. I EXPLAINED THAT MY FRIEND, MARY ELLEN O"MEARS IS 93 IN A WHEEL CHAIR, IN A HOSPICE PROGRAM, IS LEGALLY BLIND AND DOES NOT REMEMBER HER " PASSWORD." THE REP. WOULD NOT LISTEN, NOR MAKE ANY... More...
(Cable TV, Phone, Internet)
rkeller Add a Comment
AttUverse

AttUverse Consumer Complaint
U-Verse sucks..... picture freezing 3 times a day, gotta unplug modem 3 times a day, wait 10 seconds, replaced modem 2 times, replaced 2 boxes already, techs cant find anything, got sick of callin to reconnect, then they have the nerve to charge me a late fee, personally I... More...
(Cable TV, Phone, Internet)
roosherb Add a Comment
Grandma Uverse and the rip off

AttUverse Consumer Complaint
The following is the true horror story of service by AT&T and a product of ATTUverse. I being the nice mother of a daughter who resides in a different state but not far away, decided it would be nice to present to my grandchildren internet service. I called their... More...
(Cable TV, Phone, Internet)
rose1949 Add a Comment
Installation Problem

AttUverse Consumer Complaint
I do not understand the concept of scheduling an appointment and having backlogs. Why set an appointment when you know your technicians are backed up? I've read a number of posts here about people having the same experience as I did: taking the day off for nothing... and... More...
(Cable TV, Phone, Internet)
rfaquino Add a Comment
Att Uverse complaint

AttUverse Consumer Complaint
How it doesn't work is a better question Okay after the price increase at Comcast, I called several providers and in doing so I called AT&T to downgrade my phone cause I found this really cool phone that does EVERYTHING so I had no use for all the services I was... More...
(Cable TV, Phone, Internet)
msleah Add a Comment
Very poor Tech Support

AttUverse Consumer Complaint
On Friday, I had to call your company to repair my internet. I called the first time and they tried to fix the problem. Then I had to call on Friday evening. Again I had no internet. The lady told me she would have a repair man out on Saturday between the hours of 8-12. So... More...
(Cable TV, Phone, Internet)
jolieb Add a Comment
attUverse TV programming

AttUverse Consumer Complaint
I subscribed to uverse and they said I would get AMC network with the great program Madmen and they don't have AMC in Little Rock, AR. And no one can explain why! More...
(Cable TV, Phone, Internet)
lili Add a Comment
YES network

AttUverse Consumer Complaint
I relocated to south Florida (Miami) from NJ and am in a building with ATT Uverse. Have TV and internet. Wanted to watch YANKEES. Called and got the sports package that has YES and they advertise that it is "comprehensive coverage". Went to watch the game last... More...
(Cable TV, Phone, Internet)
lmretc Add a Comment
New got beyond installation

AttUverse Consumer Complaint
Decided to go with AttUverse for cable and internet. Spoke with 3 reps over 3 weeks before the last one scheduled installation; got a call 2 days prior to and was told there was a problem and I'd need to reschedule. Then, 2 days prior to the new date, received a call that... More...
(Cable TV, Phone, Internet)
mstyah Add a Comment
u verse

AttUverse Consumer Complaint
Horrible Horrible BEWARE CAUTION had u verse for four months first three weeks worked great , then tv freezes constantly tech support horrible they tell you to run these tests at home so they can reset your box, which doesnt work because you cant get a signal through the box... More...
(Cable TV, Phone, Internet)
nouverse Add a Comment
Terrible Customer Servce

AttUverse Consumer Complaint
I am an original customer of Bellsouth. When AT&T bought Bellsouth, I remained a customer. I recently changed over to a AT&T Uverse bundle: telephone, internet and cable television. Although I'm satisfied with the products, I am disatisifed and angry about their... More...
(Cable TV, Phone, Internet)
lovely30038 Add a Comment
Black hole

AttUverse Consumer Complaint
We went to U-verse; everything I have is with AT&T. I was having trouble with my router and my tv was freezing and losing internet; called 3 times & they were nice to try to help and said if it happened again, they'd send a service tech. 4th time came and for the... More...
(Cable TV, Phone, Internet)
blackwholeuverse Add a Comment
attUverse

AttUverse Consumer Complaint
I am sick and tired of calling att for tech service. I am also sick and tired of waiting around for technicians. As soon as they leave, problem recurs with freezing up picture on TV. I had not one but 2 technicians at my house today and am still unable to watch TV. More...
(Cable TV, Phone, Internet)
marwit0783 Add a Comment
internet and tv

AttUverse Consumer Complaint
Att uverse in West Haven sucks. We haven't had a night yet that it doesn't freeze or we lose it all together. I am definitely going back to comcast....the company does not listen. You never talk to a real person More...
(Cable TV, Phone, Internet)
mac1102 Add a Comment
bait n switch

AttUverse Consumer Complaint
well i was QUOTED a prise of 91.?? dollars sorry don'tknow if it was 99 or 95 a mnth for phone (witch would go down) internet (which would stay the same speed) and cable tv well when i got my phione bill i started to panic so i called u verse well they told me it was not... More...
(Cable TV, Phone, Internet)
gonefishing Add a Comment
ATTuverse Worst Customer Service Ever!

AttUverse Consumer Complaint
I have spent over 7 hours on the phone with AttUverse and still have had no satisfaction! They continue to transfer me to different departments, claimed I hadn't had service with them since August of 2008 which would have been difficult as they didn't even offer... More...
(Cable TV, Phone, Internet)
cabogoer Add a Comment
Worst TV and Internet experience ever

AttUverse Consumer Complaint
Ever since I have installed uverse I have learned to regret it. It took them three days to figure out how to install it the first two days they sat here and try to plan a way to run the wires. They were brand-new guys that never even worked in the industry before the sense not... More...
(Cable TV, Phone, Internet)
JeffBritton Add a Comment
Really poor customer service experience

AttUverse Consumer Complaint
My experience has been similar. All I want to do is add another receiver, as I added a TV to my home, to which they charge an extra $7/mo for. I called and scheduled an appointment for Thursday June 18th, and was told a tech would be here between 12 and 2... no tech showed up... More...
(Cable TV, Phone, Internet)
MacAddict Add a Comment
Poor Service

AttUverse Consumer Complaint
I spent over an hour on the phone this evening with the ATTUverse Support team. Only to learn that my service was disconnected becuase I inadvertenly sent my payment to my old ATT phone account, rather than ATTUverse. This was clearly my error; however, it was evident that... More...
(Cable TV, Phone, Internet)
hbl3844 Add a Comment