Aquasuperstore Reviews, Complaints and Compliments
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Aquasuperstore Reviews By Product
Aquasuperstore Reviews
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This is a scam
Aquasuperstore Consumer Complaint
The company will not deliver what is advertised. I received a partial order. Customer service said I would have to pay extra if I wanted the complete order despite what was clearly advertised on the web site. That would have more than doubled the cost. They refuse to return... More...
(Online Shopping) -
Real Slow
Aquasuperstore Consumer Complaint
Order placed 10/17. Two quick emails from them to confirm that order was taken and to expect a followup tracking email shortly. No notice of any out of stock or back order items. As of 10/28, no delivery or further communication from Aqua superstore. I was attempting to... More...
(Online Shopping) -
Never shipped even though it was "in stock"
Aquasuperstore Consumer Complaint
I ordered "in stock" patio furniture and - 5 months later - still have not received anything. Of course they billed me right away. They didn't respond to my first inquiry, so after I asked again their first excuse was a "mixup at the warehouse." The... More...
(Online Shopping) -
Don't be fooled by their price claims
Aquasuperstore Consumer Complaint
They claim to to have an 110% price guarantee. While this may be true on the prices of the products, once you add in the exorbitant shipping costs not to mention (ok, I am mentioning it) their "handling fee" you are no longer saving anything over their competition.... More...
(Online Shopping) -
Disgusted
Aquasuperstore Consumer Complaint
Ordered two pumps.Site said in stock and ships in 1 to 3 days. One week later told it should "ship tomorrow" and I'll send you a tracking number then. Received no tracking number or explanation. Called and asked for tacking number. Put on hold. No one ever came... More...
(Online Shopping) -
Ships in 1 day...lol
Aquasuperstore Consumer Complaint
Ordered an in stock item. Web site stated it would ship in 1 day. 4 days later...no tracking info. Called company and it had not left warehouse. Contact at company could not tell me when it would ship. We canceled the order. My account should be credited in a couple of... More...
(Online Shopping) -
Acquasuperstore customer service
Aquasuperstore Consumer Complaint
This company has the worst customer service I have ever had to deal with..All you do is speak to voice mails, people who are useless, and don't return calls..There is no question, they are asleep at the wheel. I bought a pool filter from them and it is missing a part... More...
(Online Shopping)
Aquasuperstore Comments
0 I had a great expereience with Aquasuperstore.com. My item stated in stock and when i called to get status the next day the told me it was on back order but the item would ship later that week and it did. I recieved it pretty quick! I dont know what Juseme922 is talking about high handling fees there site says a 3.95 handling fee once time fee. lol if that is high then he hasnt purchased online much. In regards to shipping they use Ups to ship my items and didnt charge me any more then if i was to ship with ups. I will diffently spread the good word about these people. They are great all around
0 This store is a JOKE- Arrogant, slow staff and impossible to get ahold of anybody with sense! Sneaky shipping charges which at first makes them seem like a great deal but after the shipping and crazy handling charges it makes them out to be way more than the competition. Don't waste your time!
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