American Express Company Reviews, Complaints and Compliments

shrimpann says: (5 months ago)

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How, under the law, are they allowed to do this to us with no valid reason? Who can we contact that can make a difference?

Jdeals says: (6 months ago)

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DO NOT USE AMERICAN EXPRESS! NEVER EVER get involved with them or it will end in tragedy. PLEASE trust me on this one.

snidewoman says: (8 months ago)

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Yes contact the better business bureau but more importantly contact your congress rep... there is legislation waiting to be passed to stop this kind of abuse.

Also they want tarp funds... I SAY NO NO NO funds for these cheats.

first says: (8 months ago)

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Poor business,will never do business with this company again. This company could careless about their customer! Say NO to American Express!

first says: (8 months ago)

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I had these same problems with amex, something has to be done about this unkind act! I filed a complaint with the Better Business Bureau. Its very important for everyone to report their situation to the bureau and they will investigate it for you and follow up with you on the issue. www.bbb.org

djdjdj2007 says: (8 months ago)

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I was a card holder of American express "Blue."I had never been late on my payment and always paid at least 80% of the balance. In March 2009, I paid off the entire balance and with out warning, American express canceled my account. When I called to see why I was told that after checking my credit history that my balances on a few other accounts were high. American express can keep their card But their actions will lower my credit score.

whypay says: (10 months ago)

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It's nice not to be alone, but it's really sad that AMEX can do whatever to customers and there is no recourse. I haven't been a customer as long as many of you; just since 2006. My credit line wasn't as high either; just $1200.00. But I always paid on time if not before time and mostly more than the previous month's balance because of the low limit and I had liked being able to manage something in my life. I went to use the card to rent a car to see my kids last weekend and when I got to the counter the poor clerk had to tell me my card was canceled. Not declined - because I had just made a $500.00 payment to cover the travel I was anticipating. AMEX didn't even have the decency to inform me ahead of time so at least I could prepare. I understand they have every right according to their "agreement" but my financial situation didn't get the way it is overnight and AMEX has definitely been aware of its status the entire time. I depended on that card and it sucks that consideration can't even be given on a humane basis.

flower21 says: (10 months ago)

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Please have a real person contact me conerning my account. I will to speak to someone about this asap.

fit2btied says: (1 year ago)

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I HAD been a member of american express for over ten years with three acoounts until October 08

I have never been late, always paid my balances off and in late september I received an e-mail telling me that they had either lowered my credit lines or removed my ability to pay over time. now keep in mind one of my accounts had a $27,000.00 line of credit and they lowered it to $500.00 and I won't go into detail about what horrible things they did to my other accounts but needless to say none of my accounts are worth using now nor would I.

It's sad to hear that they are laying off people but I hope everyone stops use there cards and boycotts them!!!!!

It would bring me much pleasure to hear that they are filing for bankruptcy because all of us that did absolutely nothing to them but pay our bills and be loyal to them brought them to their knees!!!

zsazsa says: (1 year ago)

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I recently tried to make reservations for a hotel in Manhattan, but was cut down by some frustrated supervisor who thought he was talking to his mother. I am a custormer for a hundred years and donot need to be bullied by this ignoramous.