American Airlines, Inc. Reviews, Complaints and Compliments
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American Airlines, Inc. Reviews By Product
American Airlines, Inc. Reviews
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Baggage Issue
American Airlines, Inc. Consumer Complaint
Hi, I was traveling to India on 23rd Nov 2008 by American Airlines flight, the itinerary was Austin-Chicago-Mumbai. I had 2 check in bags and 1 carry on bag with me. The dimensions and weights of all the bags followed the instructions on American Airlines website and as I was... More...
(Travel Services, Hotels) -
best company to ship your puppy with!
American Airlines, Inc. Consumer Review
American Airlines a priority program for pets is the best!!! I got my puppy through them they really treated PupPup like a king. Thanks American More...
(Travel Services, Hotels) -
Refund after cancellation
American Airlines, Inc. Customer Feedback
Direct overseas flight in coach was cancelled due to Mechanical issue. Got overnight meal vouchers, even if limited in value ($10 dinner, $5 Breakfast). Needed to take non-direct flight next day, which was cheaper than the original direct flight. Called for refund, but even... More...
(Travel Services, Hotels) -
Flight sent early when known connection flight arrived early
American Airlines, Inc. Support Ticket
I had a flight going through Miami to Dallas and AA failed to look at the time between these flights, because of the time for customs and security there was no way for me to make my flight. The counter person told me it was my fault for not checking all the way to Seattle.... More...
(Travel Services, Hotels) -
Poor customer service and lack of customer care
American Airlines, Inc. Consumer Complaint
I had a flight on American Airlines going through Miami to Dallas and AA failed to look at the time between these flights, because of the time for customs and security there was no way for me to make my flight. The counter person told me it was my fault for not checking all... More...
(Travel Services, Hotels) -
AA Flight 4599
American Airlines, Inc. Consumer Complaint
20 Dec 2008 AA Flight 4599 delayed untold hours departing from Boston despite clear weather. Unsatisfactory. More...
(Travel Services, Hotels) -
American Airlines lost my bag (and then found it again)
American Airlines, Inc. Consumer Review
When I was standing in the airport waiting for our bags to arrive I had that feeling where I just KNEW my bags were not coming. But I thnk everyone worries like that sometimes so I waited and watied and waited. And waited some more. Sure enough my bags never arrived. I was so... More...
(Travel Services, Hotels) -
Cancelled Flight
American Airlines, Inc. Consumer Complaint
My husband & are transferred planes in Miami on Father's Day. After a two hour delay, we were informed that the plane "shrunk" and our boarding passes were cancelled. We rented a car and drove 6 hrs. home. I then asked for a refund for the plane... More...
(Travel Services, Hotels) -
Anyone have any good or bad...
American Airlines, Inc. Customer Feedback
Anyone have any good or bad customer service stories about American Airlines that they can share with me. If so, please submit. Thanks More...
(Travel Services, Hotels) -
During a direct flight between...
American Airlines, Inc. Consumer Complaint
During a direct flight between Des Moines and LaGuardia, half of my luggage was lost. After numerous phone calls to AA's customer service line, we located the items at O'Hare and had them forwarded to LaGuardia where they arrived Sunday afternoon. I was... More...
(Travel Services, Hotels) -
American Airlines The...
American Airlines, Inc. Consumer Complaint
American Airlines The Undependable Airline Consumer beware...if ever traveling think twice about using American Airlines. American Airlines' dependability is worthless. Two weeks ago, I traveled with this Airline Chicago to Miami and had a connecting flight with them... More...
(Travel Services, Hotels) -
I am writing this letter...
American Airlines, Inc. Consumer Complaint
I am writing this letter regarding a service I received from American Airlines. On June 1, 2006, we traveled on AA flight 952 with service from Guayaquil to Miami, then connecting to SFO on flight 770. Upon arrival into the Miami airport, we went to the baggage claim... More...
(Travel Services, Hotels) -
Dear Sir or Madam: Attached...
American Airlines, Inc. Consumer Complaint
Dear Sir or Madam: Attached please see my original complaints against American Airlines regarding flights from JFK to PUJ on 1/14/07 and on the return of 1/19/07. I believe you will find the attached letters to be self-explanatory, however, should you ahve any questions,... More...
(Travel Services, Hotels) -
I traveled with AA three times...
American Airlines, Inc. Consumer Complaint
I traveled with AA three times in two months. They managed to loose my baggage (once) and bump me off my flight three times. Congratulations. I thought I was in one of those candid camera shows. The staff was amazing in trying to help me-but the company CEOs ought to be shot.... More...
(Travel Services, Hotels) -
Sat on the runway for 3 1/2...
American Airlines, Inc. Consumer Complaint
Sat on the runway for 3 1/2 hours before leaving for a flight this weekend. They say it was on account of weather, but were they seriously unable to tell us that BEFORE boarding the hot, stuffy plane only to sit there that long? They tried hard to acommodate by playing You,... More...
(Travel Services, Hotels)
American Airlines, Inc. Comments
American Airlines, Inc. hasn't received any comments yet.
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