Ace Hardware Reviews, Complaints and Compliments

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• Great

  
  Ace Hardware Consumer Review
  Shopping at Ace Hardware is easy and the employees are very professional. This is the best hardware customer service i have seen. Great job Ace Hardware. More...
  (Home Improvement)
    Joe11      Add a Comment

• Poor Delivery service

  
  Ace Hardware Consumer Complaint
  Today Dec. 12, I ordered 30 bags of red mulch to be delivered to my home in Lehigh Acres, FL. I asked when the mulch would be delivered and they could not give me an answer except "maybe in a week?" My gardner is ready to put the mulch down and I have to wait a week... More...
  (Shopping, Chain Stores)
    michigan      Add a Comment

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• Ace Hardware Rude

  
  Ace Hardware Consumer Complaint
  I was in the Durand Michigan Ace, where I encounterd the rudeset clerk I have ever met his name was Dave, he knew nothing about the products he was trying to sell me, and was extremely rude, please look into this matter!!! More...
  (Shopping, Chain Stores)
    Charlie1975      Add a Comment

• Ace Hardware Customer Service Customer Service

  
  Ace Hardware Consumer Complaint
  I went into an ACE hardware store this morning (15Apr) to purchase a wine corkscrew. When I went to pay for it, the cashier rang up the wrong price, and when I double checked the price I told her what the correct price was. She started to tell me "I should have told her... More...
  (Shopping, Chain Stores)
    rjtipa      Add a Comment

• Poor Information

  
  Ace Hardware Consumer Complaint
  I ordered an item on Ace Hardware internet site. It was to be delivered to a store. I got an e-mail message advising me that the item was shipped and if it was to go to a store it "is" at the store. Went there, no item. Called the Ace Hardware helpline.... More...
  (Shopping, Chain Stores)
    Stephen      Add a Comment

• bad service

  
  Ace Hardware Consumer Complaint
  i recently bought an ace brand snow shovel because of the NO QUESTIONS ASKED policy.well my shovel was cracked and very worn so i brought it to scarborough me ace hardware and had one hell of a time to get an exchange,after fighting with management saying nothing was wrong... More...
  (Shopping, Chain Stores)
    buck      Add a Comment

• Mis-labeled price

  
  Ace Hardware Consumer Complaint
  Ace in Granite Bay Ca, Placer county, item #9600107 Candolier, price tag clearly says 1.99, though it rings up as7.99,Manager says it's a mis-print. Thierloss sellit to me for what it says, 1.99. Nope, Manager walked away from me. I will be complaining higher up if I... More...
  (Shopping, Chain Stores)
    nnnusp      Add a Comment

• BAD SERVICE

  
  Ace Hardware Consumer Complaint
  I shop at Ace Hardware near my house located near downtown Miami, every time I trie to retuern a product they seem not to honor the retuern policy, this week they wanted to charge me 30% re stock fee on stainless screws, they claim iT'S a new policy, the manager was... More...
  (Shopping, Chain Stores)
    ilann      Add a Comment

• POOR QUALITY TOOLS AT ACE

  
  Ace Hardware Consumer Complaint
  I recently bought a long handled shovel at the Firestone Co Ace Hardware store. When I tried to use the shovel, it was so flemsy that it was barely usable. It is supposed to be a hardened and tempered shovel, but was of very poor quality. My work background is over 30 years as... More...
  (Shopping, Chain Stores)
    boris1      Add a Comment

• customer service

  
  Ace Hardware Consumer Complaint
  I have since two months a travelmate 5510. i have to call the third time customer service and have sent the laptop off to the warranty department in all cases, they didn't do anything than resotre default settings the problem was solved by somebody i had to pay More...
  (Shopping, Chain Stores)
    helgauck      Add a Comment

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