AT&T Wireless Reviews, Complaints and Compliments
Message to Companies: Put your brand message here
Use this targeted "Company Page" space as a brand and message platform to connect with your customers. Contact MeasuredUp today to learn more about this space.
AT&T Wireless Reviews By Product
AT&T Wireless Reviews
-
AT&T Customer Service
AT&T Wireless Consumer Complaint
Just wanted to say that I have cancelled my service with AT&T for 4 months now and still did not get my deposit of $500 back yet as they keep telling me that it has been sent out, but why haven't I received it yet?
I get put on the biggest run around whenever I call the customer... More...
(Cable TV, Phone, Internet)
-
non-working cell phones
AT&T Wireless Consumer Complaint
We bought 3 sony ericcson 580i Feb. of 2008. By March my son's keys had split, we sent the phone in under warrenty and got a refurbished phone back he had the refurb phone for about a week and the speaker broke. By this time my husbands LCD screen broke and my keys were spiting. Our local... More...
(Cable TV, Phone, Internet)
-
Poor Customer Service
AT&T Wireless Support Ticket
I have had my wireless service with AT&T for over a decade. I have always used AT&T for my land line and I have used AT&T for my internet services for the past 4.5 years. This summer, I purchased an iPhone. Last night, it was stolen. I called and made a police report. I called my... More...
(Cable TV, Phone, Internet)
-
Customer Service sucks.
AT&T Wireless Consumer Complaint
I have had my wireless service with AT&T for over a decade. I have always used AT&T for my land line and I have used AT&T for my internet services for the past 4.5 years. This summer, I purchased an iPhone. Last night, it was stolen. I called and made a police report. I called my... More...
(Cable TV, Phone, Internet)
-
Unable to get a refund
AT&T Wireless Consumer Complaint
I used to have a blackberry and broke it (my fault).
I went to the store to see what my options were.
The purchase of a new phone would have been more expensive than opening a new account and canceling it right away while keeping the phone, so they gave me an early upgrade. And things went... More...
(Cable TV, Phone, Internet)
-
GoPhone Customer Service
AT&T Wireless Consumer Complaint
AT&T Wireless GoPhone Customer Service is terrible.
I lost my GoPhone phone, and I want to purchase a new phone and transfer my old number and balance to the new phone. Sounds simple enough, right?
However, customer service said that I could either go to an AT&T store to by an... More...
(Cable TV, Phone, Internet)
-
AT&T-Customers Beware
AT&T Wireless Consumer Complaint
This is a follow-up of my previous post. After spending over FIVE hours on the phone with AT&T on three different days, after having been disconnected three times during my hold-time, and after having been lied to and promised false promises, I will now look for another phone company.... More...
(Cable TV, Phone, Internet)
-
Miserable Customer Service- A Trend
AT&T Wireless Consumer Complaint
In May '08 I added a third cell phone to my family's bundled services, which also included my home phone, internet access, and satellite TV. When we made this change, AT&T somehow UNbundled our cell phones and disrupted auto-pay for our cellphones. SO, AT&T suspended my cell... More...
(Cable TV, Phone, Internet)
-
IPhone
AT&T Wireless Consumer Complaint
I left Nextel for the new IPhone and ATT plan like a dummy. ATT has the worse customer service and billing service. Every month since December I must call to have billing issues corrected. This process usually takes 30-45 minutes every month seriously. I have issues with the phone now and the... More...
(Cable TV, Phone, Internet)
-
Warranty problem
AT&T Wireless Consumer Complaint
I purchased a Blackberry Curve at an AT&T store in Santa Rosa, CA in January 2008. In May, within the warranty period, I was plugging in the charging cable (carefully as always) and it didn't feel right. I looked in the charging port and noticed a couple of the connecting pins... More...
(Cable TV, Phone, Internet)
-
Relocation Gone Wrong
AT&T Wireless Consumer Complaint
I hibernated my account back in March 2008. I was in the process of canceling the account when I was advised that I had 4000+ rollover minutes and that the new iphone would be out sometime in the summer. My phone number at the time was 850.910.3949. I was placed on a suspended reduced rate... More...
(Cable TV, Phone, Internet)
-
at&t best coverage is a LIE!!!
AT&T Wireless Consumer Complaint
So I went into a store and was told at&t had solid service in my area. they mention the ad on tv as proof. So gave in and signed up. There service has almost zero in my house and only 2 bars outside. when i did a search i found out that the best coverage claim is based on world wide coverage!... More...
(Cable TV, Phone, Internet)
-
Unethical Business Practices
AT&T Wireless Consumer Complaint
For Christmas I took my 2 sons to Costco to the AT&T station to let them pick out their new phones. The AT&T representative sold my boys on the blackberry pearl. I requested insurance (because they were for 2 BOYS) added the extra's my boys wanted and after 1 1/2 hours later, we... More...
(Cable TV, Phone, Internet)
-
AT&T
AT&T Wireless Consumer Complaint
Waited over a year for AT&T to extend cable service to my home. Never happened. Finally moved phone to cable provider. Kept wireless with AT&T. Paid "Final Bill". Received call from AT&T about 2 months later asking me to call them about my account.
They explained that... More...
(Cable TV, Phone, Internet)
AT&T Wireless Comments
AT&T Wireless hasn't received any comments yet.