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 The worst of the worst: top consumer complaints of 2008

Each state’s Attorney General has been releasing their ‘Top 10 Worst’ lists – noting the industries most notorious for fraud, consumer rip-offs and complaints.

In Florida: telemarketing calls top the list of reasons consumers are filing complaints.

In Nebraska: the credit and financial services industry tops the chart with most of the complaints centered on inaccurate billing.

In New Jersey: it’s used car scams inspiring the majority of complaints.

In Oregon: the telecommunications industry holds the top spot with complaints about everything from cable and internet services to cellular, long distance, and local telephone services.

The lists from 2008 from each state share a common theme: angry consumers turning to the Attorney General for assistance in resolving complaints that have otherwise gone ignored by the companies they’re complaining about.

From the NAAG website (National Association of Attorneys General) it’s clear that not much has changed since last year; bad-business is a repeat performance for certain sectors. Their top-ten worst list of consumer complaints, nationwide, from 2007:

Debt Collection
Auto Sales
Home Repair/Construction
Telecommunications/Slamming/Cramming
Automotive (General)
Telemarketing/Do-Not-Call
Financial/Investments
Retail Sales
Internet Goods and Services
Contests/Sweepstakes/Prize Promotion

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