MeasuredUp featured in article about Customer Service.
Your customers are likely talking about you online. One disgruntled customer can sway your online reputation and the way your company appears on search engine results.
Proactively manage your online reputation and engage good customers to write online reviews on your website by offering discounts, use counter card instore reminders that you value customer service and reach out to authors of unflattering reviews. New good reviews will help counter bad ones and improve your online reputation.
Read the article here: http://www.toiletpaperentrepreneur.com/blog/how-to-get-reliable-feedback-from-customers
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on Thursday, June 10th, 2010 at 23:17 and is filed under Business tools, Customer Service, MeasuredUp News.
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