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	<title>MeasuredUp Customer Service and Small Business Marketing Blog</title>
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	<link>http://www.measuredup.com/blog</link>
	<description>Helping consumers and companies connect</description>
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		<title>A Smarter Way to Protect Your Company&#8217;s Reputation</title>
		<link>http://www.measuredup.com/blog/a-smarter-way-to-protect-your-companys-reputation</link>
		<comments>http://www.measuredup.com/blog/a-smarter-way-to-protect-your-companys-reputation#comments</comments>
		<pubDate>Thu, 14 Apr 2011 23:22:15 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business tools]]></category>
		<category><![CDATA[Consumer Complaints]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Company reputation]]></category>
		<category><![CDATA[MeasuredUp.com]]></category>
		<category><![CDATA[Online reputation]]></category>
		<category><![CDATA[Reputation management]]></category>

		<guid isPermaLink="false">http://www.measuredup.com/blog/?p=216</guid>
		<description><![CDATA[From Bnet.com
By Christopher Elliott
You probably already know the value of managing your company’s reputation.
But just in case you don’t, here are a few points to ponder:
    * BP’s handling of the Deepwater Horizon oil spill is a classic case of a company in dire need of a managed reputation. Yeah, it tried [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Covering Your Bases with an Integrated Approach to Social Media Marketing and Customer Service</title>
		<link>http://www.measuredup.com/blog/covering-your-bases-with-an-integrated-approach-to-social-media-marketing-and-customer-service</link>
		<comments>http://www.measuredup.com/blog/covering-your-bases-with-an-integrated-approach-to-social-media-marketing-and-customer-service#comments</comments>
		<pubDate>Tue, 12 Apr 2011 13:07:06 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business tools]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[MeasuredUp News]]></category>
		<category><![CDATA[MeasuredUp.com]]></category>
		<category><![CDATA[Social media marketing]]></category>

		<guid isPermaLink="false">http://www.measuredup.com/blog/?p=209</guid>
		<description><![CDATA[From Gigcoin.com
Whether your business is prepared to handle customer service questions via your social networking sites or not, the day will come probably sooner than later—when people will start reaching out to you there—expecting timely responses. If you haven’t started to integrate social media and customer service you might be surprised to learn that for [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>New iPhone Photo App Changes The Way You Go Shopping</title>
		<link>http://www.measuredup.com/blog/new-iphone-photo-app-changes-the-way-you-go-shopping</link>
		<comments>http://www.measuredup.com/blog/new-iphone-photo-app-changes-the-way-you-go-shopping#comments</comments>
		<pubDate>Fri, 17 Dec 2010 13:35:16 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business tools]]></category>
		<category><![CDATA[Consumer Complaints]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[customer engagement]]></category>
		<category><![CDATA[iPhone apps]]></category>
		<category><![CDATA[Marc Karasu]]></category>
		<category><![CDATA[MeasuredUp]]></category>
		<category><![CDATA[shopping complaints]]></category>

		<guid isPermaLink="false">http://www.measuredup.com/blog/?p=181</guid>
		<description><![CDATA[The Next Step in Customer Engagement?
By CM Arnold
Contrary to popular belief, the customer is not always right, but an unhappy customer can do a lot of damage. Hence, the implementation of telephone and internet surveys by retailers like Macy&#8217;s, CVS and Walmart.
More and more, sales receipts include toll free numbers and website addresses accompanied by [...]]]></description>
		<wfw:commentRss>http://www.measuredup.com/blog/new-iphone-photo-app-changes-the-way-you-go-shopping/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>iPhone Photo App Empowers Shoppers With A Mobile &#8216;Hotline&#8217; this Holiday Season</title>
		<link>http://www.measuredup.com/blog/iphone-photo-app-empowers-shoppers-with-a-mobile-hotline-this-holiday-season</link>
		<comments>http://www.measuredup.com/blog/iphone-photo-app-empowers-shoppers-with-a-mobile-hotline-this-holiday-season#comments</comments>
		<pubDate>Wed, 08 Dec 2010 19:58:25 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business tools]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[MeasuredUp News]]></category>
		<category><![CDATA[Apple apps]]></category>
		<category><![CDATA[Consumer Complaints]]></category>
		<category><![CDATA[Consumer reviews]]></category>
		<category><![CDATA[Hotline]]></category>
		<category><![CDATA[iPhone apps]]></category>
		<category><![CDATA[MeasuredUp]]></category>
		<category><![CDATA[Photo apps]]></category>

		<guid isPermaLink="false">http://www.measuredup.com/blog/?p=169</guid>
		<description><![CDATA[MeasuredUp.com free iPhone App allows shoppers to instantly and directly report long lines, poor customer service or incorrect prices with photos while actively shopping 
NEW YORK, Dec. 8, 2010 /PRNewswire/ &#8212; Just in time for the Holiday Shopping Season MeasuredUp.com, the leading customer service resolution and online reputation social media website, is releasing its new, [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Twitter Does Not Work For Businesses</title>
		<link>http://www.measuredup.com/blog/why-twitter-is-not-working-well-for-businesses</link>
		<comments>http://www.measuredup.com/blog/why-twitter-is-not-working-well-for-businesses#comments</comments>
		<pubDate>Tue, 19 Oct 2010 14:29:30 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business tools]]></category>
		<category><![CDATA[Consumer Complaints]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[brand reputation]]></category>
		<category><![CDATA[Marc karasu. small business marketing]]></category>
		<category><![CDATA[MeasuredUp.com]]></category>
		<category><![CDATA[Online complaints]]></category>
		<category><![CDATA[Online customer service]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[Twitter for business]]></category>

		<guid isPermaLink="false">http://www.measuredup.com/blog/?p=163</guid>
		<description><![CDATA[By Marc Karasu
The only thing worse then bad customer service is no customer service.
Twitter seems to exacerbate this problem or at least companies are not really using Twitter correctly.  
In recent months we are starting to see those ubiquitous little twitter icons on tv commercials and print ads the same way every ad in [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Small-Business Marketing Strategies</title>
		<link>http://www.measuredup.com/blog/small-business-marketing-strategies</link>
		<comments>http://www.measuredup.com/blog/small-business-marketing-strategies#comments</comments>
		<pubDate>Tue, 19 Oct 2010 14:26:51 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business tools]]></category>
		<category><![CDATA[Consumer Complaints]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[customer service brand]]></category>
		<category><![CDATA[Marc Karasu]]></category>
		<category><![CDATA[MeasuredUp.com]]></category>
		<category><![CDATA[Online customer service]]></category>
		<category><![CDATA[online marketing]]></category>
		<category><![CDATA[small business marketing]]></category>
		<category><![CDATA[Small business marketing strategies]]></category>

		<guid isPermaLink="false">http://www.measuredup.com/blog/?p=161</guid>
		<description><![CDATA[New small businesses pop up every day trying to get footholds in larger markets. In order to attract desired patrons, they must market themselves in unique, fun and interesting ways to a wide variety of consumers. In today&#8217;s world, effective consumer marketing strategies always include using the Internet, with online surveys or reviews playing a [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Leveraging customer review to manage your reputation online</title>
		<link>http://www.measuredup.com/blog/leveraging-customer-review-to-manage-your-reputation-online</link>
		<comments>http://www.measuredup.com/blog/leveraging-customer-review-to-manage-your-reputation-online#comments</comments>
		<pubDate>Mon, 11 Oct 2010 15:13:32 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Business reviews]]></category>
		<category><![CDATA[Complaints]]></category>
		<category><![CDATA[Consumer Complaints]]></category>
		<category><![CDATA[Consumer reviews]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[customer service reviews]]></category>
		<category><![CDATA[Online]]></category>
		<category><![CDATA[Online complaints]]></category>
		<category><![CDATA[online marketing]]></category>
		<category><![CDATA[Online reputation]]></category>
		<category><![CDATA[reputation]]></category>
		<category><![CDATA[small business marketing]]></category>

		<guid isPermaLink="false">http://www.measuredup.com/blog/?p=158</guid>
		<description><![CDATA[Undoubtedly, no single thing matters as much for increasing sales and engendering loyalty as building a great customer service brand. And considering the immediate and ubiquitous nature of the Internet—where details about a negative customer experience can spread like wildfire—it’s more important than ever for small business owners to join the conversation online and help [...]]]></description>
		<wfw:commentRss>http://www.measuredup.com/blog/leveraging-customer-review-to-manage-your-reputation-online/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Corporate Branding</title>
		<link>http://www.measuredup.com/blog/corporate-branding</link>
		<comments>http://www.measuredup.com/blog/corporate-branding#comments</comments>
		<pubDate>Tue, 28 Sep 2010 15:55:09 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[brand]]></category>
		<category><![CDATA[Corporate branding]]></category>
		<category><![CDATA[MAKtaste.com]]></category>
		<category><![CDATA[Marc Karasu]]></category>
		<category><![CDATA[Online branding]]></category>

		<guid isPermaLink="false">http://www.measuredup.com/blog/?p=154</guid>
		<description><![CDATA[






How to Set Things Right
&#8220;The key issue is for a company to understand that some upfront work must be done to create the brand positioning around an agreed-upon value proposition. Having a clear and agreed-upon value proposition allows for a crisp brand positioning to emerge, making it much easier to create marketing and advertising that [...]]]></description>
		<wfw:commentRss>http://www.measuredup.com/blog/corporate-branding/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Businesses online marketing to increase holiday sales</title>
		<link>http://www.measuredup.com/blog/businesses-online-marketing-to-increase-holiday-sales</link>
		<comments>http://www.measuredup.com/blog/businesses-online-marketing-to-increase-holiday-sales#comments</comments>
		<pubDate>Mon, 27 Sep 2010 03:21:31 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business tools]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[free marketing]]></category>
		<category><![CDATA[Holiday marketing]]></category>
		<category><![CDATA[Increasing sales]]></category>
		<category><![CDATA[online marketing]]></category>
		<category><![CDATA[small business marketing]]></category>

		<guid isPermaLink="false">http://www.measuredup.com/blog/?p=150</guid>
		<description><![CDATA[If you are a small or medium sized business it is important that you prepare your company to leverage online reviews to help increase your holiday sales and to start advertising online.
Consumers use the the internet and search engines to do their shopping research and if your company does not come up near the top [...]]]></description>
		<wfw:commentRss>http://www.measuredup.com/blog/businesses-online-marketing-to-increase-holiday-sales/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How Small Businesses can build their Online Reputation</title>
		<link>http://www.measuredup.com/blog/how-small-businesses-can-build-their-online-reputation</link>
		<comments>http://www.measuredup.com/blog/how-small-businesses-can-build-their-online-reputation#comments</comments>
		<pubDate>Fri, 17 Sep 2010 02:41:53 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business tools]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[brand marketing]]></category>
		<category><![CDATA[brand reputation]]></category>
		<category><![CDATA[business marketing]]></category>
		<category><![CDATA[digitalmarketing]]></category>
		<category><![CDATA[free advertising ideas]]></category>
		<category><![CDATA[manage reputation]]></category>
		<category><![CDATA[MeasuredUp.com]]></category>
		<category><![CDATA[online marketing]]></category>
		<category><![CDATA[Online reputation]]></category>
		<category><![CDATA[search marketing]]></category>
		<category><![CDATA[small business]]></category>
		<category><![CDATA[small business marketing]]></category>

		<guid isPermaLink="false">http://www.measuredup.com/blog/?p=144</guid>
		<description><![CDATA[Times are tough and the economy is not helping small businesses.  Yes their are spending bills and loan programs etc but the real backbone of any small business is or at least should be great customer service.
After all, it&#8217;s the one thing you can do better then the big guys and it costs you nothing [...]]]></description>
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