Customer satisfaction improves; shoppers’ favorite stores
An article at Forbes.com confirms that while the economy is still experiencing a downturn, with The National Retail Federation estimating a 2.5% drop in sales for the first half of the new year, the shopping public is exhibiting signs of being more content with the service it receives from certain retailers.
Among ‘America’s Favorite Stores’ are: Nordstrom and Kohl’s. [Search MeasuredUp for Customer Service Reviews of Nordstrom and Kohl's, or write your own review!]
To read the article, which provides an in-depth look at the statistics and shopping habits of America in relation to the economy, click here.
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